RedWeek Travelers and COVID-19

Updated May 11, 2020

Most of the globe is still heavily affected by the Coronavirus pandemic. Although there are signs that some locations are attempting to re-open, it will still be awhile before vacations are back to “normal.” Here are some snapshots of what we see happening some of the most popular destinations:

  • Hawaii: As a result of quarantine requirements for inbound travelers and stay-at-home orders, the islands have been able to curb the outbreak of Coronavirus. They are starting to loosen some of the restrictions – with some retail now opening (with appropriate safety measures). It is expected that hotels on the islands are tentatively planning on a June 1 re-opening, and we are anticipating quarantine rules may be lifted by then. We are seeing a fair number of bookings starting to come in for late June arrivals. Maui Ocean Club and Ko Olina Beach Club, two of our most popular Hawaiian resorts, both appear to be planning to re-open to renters on June 1, with reduced amenities.
  • Aruba: The island has extended their inbound travel ban multiple times – currently through the end of May, which may well change again. We have started to see new bookings starting in late June, indicating travelers are feeling confident about the re-opening. It is not yet clear which resort amenities will be open when reservations resume – currently Aruba Surf Club and Aruba Ocean Club have closed pools, hot tubs, dine-in facilities, and more.
  • California: Although still on shelter-in-place state-wide, some resorts are accepting incoming visitors. We are seeing demand from travelers within driving distance of Californian resorts booking May – July weeks. The amenities at popular resorts like Newport Coast Villas are expected to be significantly reduced, including restaurants, activity centers, fitness facilities, and steam rooms.
  • Florida: As the state moves forward on their re-opening plan, several resorts in Florida are open - with limitations. The state has begun to re-open beaches, with social distancing recommendations. The theme parks are preparing new entrance requirements, hoping to re-open later this month. Disney resorts remain closed. Several popular Wyndham resorts are closed through mid or late May. The Florida Keys remain closed to visitors, expected throughout May. Miami beaches are still closed, also expected through the end of the month.
  • South Carolina: The state is rolling back some of its former restrictions on vacation rentals, stay-at-home orders, and quarantine rules. Resorts and beaches are mostly open, but with very limited services and amenities.

If you are thinking you would like to try to get away in the next three months, you may want to consider locations you can drive to. Research what restrictions are in place in the region and ask about amenity closures so you aren’t surprised when you show up. We try to update our resort pages, but there is no way for us to keep up with thousands of resorts we have listed, as policies and restrictions are literally changing daily.

For renters:

  • If you have an online booking coming up, all owner cancellation policies are in effect. If you would like to discuss the booking with the owner – to ask about rescheduling or refunds outside of the terms the contract allows for, you can now contact the owner through the My Trips page within your Account.
  • If you cannot travel, and cannot come to an agreement with the owner, we will have to wait until your check-in date to arbitrate – as the situation develops at the resort.
  • For owners:

    • We have seen a slowdown in bookings, but we are expecting travel to rebound. Initial surveys indicate many Americans anxious to resume travel as soon as it's safe to do so.
    • If you have a reservation and haven't yet found a renter, we advise you to call your resort and try to push your dates as far out as possible, to give some time for travel to resume. All full-service rental postings can change their dates without any additional charge for verification, just contact us.
    • If you have a DIY posting, you can edit the dates anytime. If it's verified with online booking, you may need to do another verification, but we will be extending expiration dates out for free with every verification, so it can run up until 10 days before your new check-in date.