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1. Perhaps in addition to filing your claim, email the St Thomas DLCA, including the Commissioner and Ms.O'Neill https://dlca.vi.gov/employeedirectory/ << there's everyone you need. 2. Another potential option is the Lt Governor's office, https://ltg.gov.vi/contact-us/#1547271797447-10385f0b-29de 3. Local newspapers love a good story: http://www.virginislandsdailynews.com/ , https://viconsortium.com/ , and https://vifreepress.com/