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[Q=taty3] Perhaps, I posted at the wrong place or asked the wrong question. I have deposited with Redweek and used all my points for two reservations, so know how Redweek exchange works. Thus far, I am quite satisfied with Redweek, so would like to include Redweek in my search with all independents to explore my options. Both TPI and SFX have answered my question, so I wonder why Redweek cannot.[/Q] ==================================== RedWeek staff (not the forum moderators) can't answer a question which they have never seen and don't even know has been asked. This fact was exactly my point in suggesting that you contact RedWeek customer service directly with your question, but it's certainly your prerogative to ignore that particular suggestion....