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I may not have been clear....what the RCI rep said was that I now have to request my deposit directly with my resort. Apparently El Moro has told RCI that they will handle their own banking of weeks. RCI says that once I call Mexico and request a week be banked, that it will still be done through RCI. Then, supposedly, I'll have a week banked and begin the exchange process as usual...he just couldn't process my request to bank my week....that's now my job. I'll bet my RCI fees don't go down even though I'm now personally doing what they used to do for me. Even if this was initiated by the El Moro, RCI should still figure a way to do the job for me....hell, I don't care if they phone down there and pretend they're me! Just let me deposit my week. I'll keep updating if I ever get a reply from RCI or the El Moro...still waiting.