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Thanks for all the input. I have received an e-mail from RCI making it clear that this policy is coming from the resort and there is nothing they can do. They did send me an e-mail address that is supposedly how I contact El Moro for the deposit. I wrote them just a while ago, so nothing yet. I also received an e-mail from El Moro themselves with an e-mail link (different) to the man they say handles this....I've also e-mailed him, but no response yet. Going to be interesting, isn't it?