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The thing is, the contract is written in a way which we interpreted to mean that we have an every-year program. Because of the problems with the contract, we did send a complaint letter to Profeco, the Mexican consumer protection agency. This is what we put in the letter to Profeco: Our first complaint is that the Hacienda del Mar sales staff lied to us stating that we would receive 40% off of restaurant and bar bills. They also deceived us into thinking that we had purchased an every-year program, but were actually trying to sell us an every-other-year program. However, the contract is unclear about what program we actually purchased, so we are requesting that ALL of the money that we have paid to date (see above - month dependent) be returned to us. The text below describes the wording issues in the contract: The key language in the contract is the room type, and our use of the room per year and in what season. As you can see in the contract document, the text says: Unit type 1 LUXURY SUITE one weekly interval per year in RED EVEN YEARS season first year use year 2010. First, this text is nonsensical – it makes no good sense in English. The most literal meaning of the text is that the contract is that we have use of 1 LUXURY SUITE one week per year, and we can use the resort in RED seasons in EVEN YEARS, but not in RED seasons in ODD years, starting in 2010. Another document says: "I have entered into a binding contract to purchase the right of use of the Hacienda del Mar Condo Share Interval(s) 1 LUXURY EVEN RED RED SEASON and I have fully ..." What does 1 LUXURY EVEN RED RED SEASON mean????? Clearly, this text is nonsensical. One document does say that it is an every-other-year program, both at the top of the page and below in the text, but this document conflicts with the contract. The contract is both nonsensical and self-conflicting. For these reasons, the contract should be voided and the money we paid returned to us.