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In January 2011 I reserved six consecutive weeks in Marriotts Desert Springs Villas Palm Desert (my home resort). In February 2011 was persuaded by a Marriott Sales person to join the points programme and hand my reserved weeks back. I did so and then, once I was enrolled and paid my fees etc I attempted to reserve the same six weeks in Palm Desert. I was then told that in the new points scheme I did not have enough points to reserve the six weeks I had previously held. I therefore asked to revert to my original status. Even though it was within the time allowed for a change of decision ( I requested the reversion in 4 days) it took me six months to get me money back and to reserve my six weeks over again.