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We listed our timeshare for rental on Redweek last year and it was a positive experience. We did not use an escrow, but used Paypal for payment instead. We then called Starwood and switched the reservation to the renter's name, and made sure that the renter's email and information was on file with Starwood, so she would receive emails regarding this transfer from them as well. Very easy and renter was wonderful to deal with.