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It's a scam. Unfortunately I got caught in the scam. They said they could rent my time share within six months or I would get my money back. When I went to request the refund because it had not been rented in six months, they said they sent me an offer. They said I viewed it. I have no recollection from reading anything from them since they took my money. I also looked back to all my emails to the date they said they sent it and I do not have anything. I don't know how they can prove they sent something and I viewed it. But according to them I won't get the money back because they said they sent it and I viewed it. SCAM SCAM SCAM SCAM!!!!