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We got nowhere with Julie. She agreed, however, to release us from the upgrade contract, but said we could not get back in the cottages where we were originally without paying a high fee since the price of getting in the cottages has gone up considerably since we first bought and paid for ours. She said we could get in the Townes for a small fee (this was a downgrade from the cottages). Julie just didn't want to work with us. So I contacted Crystal Gaskins and she worked personally through their attorneys to get us back in the Cottages with NO fees. My wife and I suspected all along that Julie was quite cognizant of what Ric Lainhart did to us. Looking back we remember him giving her a "thumbs up" when he turned us over to her.