Report Abuse

I am a former TIMESHARE EMPLOYEE IN MEXICO

Im looking into buying at royal playa del carmen from a secondary dealer. The add says 80 annual floating red season weeks to be used within RTU till 2057. It also says maintenance fees of $299 are due only when used. If I buy Can I use and give away weeks so they can be used in the same calendar week to vacation with friends? Can I really use the weeks when and the way I want? Can weeks be used to purchase an upgraded room? If so do I pay the maintenance fee one time for the upgraded room for the week or do I pay for each week I used for the upgrade? What about fees outside of maintenance fees? How much is the mandatory all inclusive plan? When it says subject to availability does that mean everyone else booking who isnt a member gets first dibs? Are you put on a back burner because as an owner you already payed so they arent getting anythin additional out of you? HELP!!! [Q=timeshares4] Greetings to you all, I am a former employee of a large timeshare company in Mexico. I know all the lies, misrepresentation and deceitful sales pitch they use to scam people who purchase in good faith. Let me explain you how it works. The presentation would start by telling the clients that they need to give us a decision at the end. Then, we would have breakfast and ask questions as far as their traveling needs. In the sales pitch, we were encouraged to offer a rental program (we had a training to learn how it works) where the new owner had the option to rent the weeks they would not use and use the rental money to pay for the timeshare. Also, if the client had a previous timeshare, a broker (Great Sales and Rentals*) would buy it from them so they would not accumulate timeshares. This was a big part of the sales presentation and many of my costumers were excited about these options. I found latter these two options which made the clients very interested in becoming part of this timeshare, were blatant lies and a fraudulent sales pitch to get people to buy. Then, I started hearing rumors of colleagues making fun of costumers, jokes like "yeah! Like it is going to be rented", "suckers! They bought everything I pitch them!", or the manager stating in one of the meetings: "Sell however you can, we´ll fix it later (It made sense to me later)". I asked around and confronted my colleagues just to find out that most people in the sales room were part of these scams. I confronted my sales manager asking him to stop this ordeal and as you might expect, he fired me. I own a timeshare and have had great memories with my family. Even though the concept of Timeshare is good by itself, some unethical salespeople feel the need to create false expectations, exercising deceitful sales practices just to create an easy buck. I open this forum and complaint so if you have any questions I can answer please write it down at the bottom and I will answer it with honesty and try to be of help. *The name of the Rental Company has been change to avoid a potential law suit. Timeshare salesman in Mexico.[/Q]