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Sorry that you are having such difficulty. It took me all of 5 minutes. Q=lstearns] I spent 4 hours trying to register new username and password- tried 9 different usernames and none worked! Even had help from a very patient Marriott person and still nothing! So... As of now I have no access to my account! Seems like there has to be an easier way than to keep changing things and making it harder and harder to be an owner![/Q]