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I have a different situation with the Diamond Resorts Sampler that I agreed to purchase. I was unable to continue making my monthly payments after experiencing financial hardship. Never used any of the Sampler points. I called twice to get an extension after I explained my situation but all they say is that I will lose my invested payments if I don't pay remaining balance. (And even if I got caught up with payments, I would only have 2 months to use all my points!) It doesn't sound fair to lose my money for something I never used! I never expected my partner's pension to be delayed and cause this hardships. What other options are available for a partial refund?