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Original Message:

Re: exchanges within the Marriott resorts (by Carrie S.):

Next time, tell the salesman to send it to you in writing so you can review it. The reality is it doesn't exist if it's not in writing.

BTW, my best friend and my SIL are RE agents. They say all agents lie. So you ask for it in writing, and you'll see what floats to the top.