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Original Message:

Need help? (by Baobao B.):

Hi,

Does anyone have experience with Dial an Exchange timeshare banking service? In October 2015 I deposited a week during peak summer holiday season. I placed a broad variety of requests with them for a suitable exchange. Six months later I was asked to pay a fee to maintain the "gold advantage" privilege which enabled my requests to stay on file. A further 2 months later, now May 2016, and after having paid the fee, I have still not received any offer of an exchange?