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Original Message:

Re: How I fought and won the TS battle (by Kimy N.):

Joann Jayyay is right. Your contract clearly stated that you have the right to cancel your contract within 5 days without penalty. I am afraid that you don't have any case unless you think have other good reasons. Fighting with developer is very hard work and you have to have a good reason. Profecco takes a very long time for them to respond but again you must have a case here. When writing to Profecco, I have to email and send them all contract document (including my credit card charge and number, etc.) which is very risky, but I cancelled my credit card right after developer credited my account. Joann, if you don't think you have a good reason to fight and win, don't bother sending in your contract to Profecco; it might do more harm than good.