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Original Message:

A suggestion... (by KC):

janicer98 wrote:
thank you for your info. yes, we have gone through Profeco, but no one seems to be able to find the guy. Unfortunatley, the CC companies still want their money:(. thanks for your thoughts and help

If "no one seems able to find the guy", you should provide that documentation from Profeco directly to your credit card company, in order to dispute any future charges. It may not help to get any of your previously paid money back, but it may at least help to stop future charges.

Just a thought...