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Original Message:

Re: First time renter in need of good advice - how to verify who I am renting from (by Carol K.):

Be careful there are some Travel Agencies in Florida that are scam artists constantly changing their names. I had a bad experience that only got resolved via my credit card company getting my money back. It took a couple of months to get the credit back. We were stuck in Orlando with no reservations and a handicapped person who needed special accomodations. The resort that we thought we were booked shifted stuff to get us in a nice room at a reasonable price that met his needs. There are good people out there amongst the bad.