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Re: Re: Dash Realty (by Dash Realty Group):

Patrick,

We are sorry you were not happy with your accommodations, however; you were never promised an ocean view, or water view unit, you assumed so based on the resort being on the beach. All correspondence, including your contract, and reservation confirmation state a two bedroom villa, no view designation (we are happy to provide you with copies of both). We are a licensed and insured realty agency, licensed travel agent, and Registered Seller of Travel in the State of Florida where we are based. I assure you we follow honest and legally binding business practices. You have repeatedly stated that you were offered a "waterfront" unit and even went on to state on another site that your reservation said "oceanfront". This is not true and we have asked you many times to please provide the correspondence or the reservation where this view designation is alleged to be stated. As of today, you have not provided any documentation. The staff at the Wyndham Beach Club were in contact with us on your check-in day and they mentioned that the room they assigned you was found to need maintenance. They assured us that you would be moved to another room. Being as this is a Wyndham reservation, units are assigned upon check-in and this was out of our control. We did stay in contact with management multiple times throughout your check-in process to be sure you were being taken care of in these regards. We followed up with the management staff in regards to the claim you made stating that the staff referred to us as "one of the few problem child brokers". This statement was immediately discredited by management, as we have done 3 rentals with the resort in the past 6 years and they have no previous knowledge of us, or any issues with any other of our guests. Continuing to post false information is defamation and business disparagement. Please contact us directly if you would like to discuss further.