Resort reviews

4.5

out of 5
  • 5

    (190)

  • 4

    (31)

  • 3

    (15)

  • 2

    (9)

  • 1

    (8)

  • Resort location
  • Staff/Service
  • Cleanliness
  • Sleep comfort

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  • By terrys603
    Jan 20, 2022

    Great family resort on the beach. Fun for everyone!

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  • By evelyna67
    Jan 19, 2022

    We LOVE this resort so much!

  • By kristinr70
    Jan 19, 2022

    This amazing beautiful resort is available for a great price in whale season. Come enjoy quality time with your family in Maui

  • By litar6
    Jan 18, 2022

    We love the Westin Ocean front resort!! It's a beautiful resort all around from the staff/service, cleanliness and the resort location....

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  • By paulj464
    Jan 18, 2022

    Our home away from home, we love our resort!

  • By randyb153
    Jan 17, 2022

    My wife and I purchased this 2-bedroom Ocean-View Lockoff Villa in 2003. We were one of the first 1000 to participate in the vacation...

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  • By robertj488
    Jan 12, 2022

    Have been personally staying multiple weeks at this resort for 20 years.

  • By dougc311
    Jan 12, 2022

    It just feels like home and a place I never want to leave. The room, resort, people and beach are perfect!

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  • By zuln2
    Jan 11, 2022

    Beautiful resort. Lots to do. Great location

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  • By seanw78
    Jan 11, 2022

    My favorite place to stay in Maui!

  • By nedj3
    Jan 10, 2022

    This is a beautiful resort. We have been owners since it was first built. We have exchanged into other Westin and Marriott properties but...

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  • By sanjivk5
    Jan 10, 2022

    Quite simply, one of the best places to stay in Maui! Great location, great property, wonderful Westin beds and baths, and close to...

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  • By connies301
    Jan 9, 2022

    Timeshare owners up to 5 one-week villas at The Westin Kaanapali Ocean Resort Villas since 2008. We enjoy our stays at the Resort because...

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  • By rayv65
    Jan 8, 2022

    We love this property, ideal location in Kaanapali, great staff and exceptionally maintained.

  • By ryanj98
    Jan 7, 2022

    One of the best properties in all of Maui.

  • By irmas16
    Jan 7, 2022

    5 Star Accommodations and Right On Maui’s Highly Rated Beach! Miles Of Golden Sand. You Can Watch The Whales Breaching. An Incredible...

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  • By jamesb710
    Jan 3, 2022

    We love the Westin Kaanapali Ocean Resort Villas! It sits right on Airport Beach, one the most beautiful beaches on Maui. The reef there...

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  • By gailt73
    Jan 3, 2022

    We always have a fantastic time at this resort! The staff is friendly and helpful and the location is amazing. The beach seems to stretch...

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  • By charlesh619
    Jan 2, 2022

    Clean, Comfortable, Convenient. Centrally located in the heart of Kaanapali Beach adjacent to historic Air Port Beech. With some of the...

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  • By ginaj44
    Jan 1, 2022

    Out of all the Westin Resorts on Maui. This is our favorite. Even the kids agree.

  • By nancyl831
    Dec 30, 2021

    This resort has beautiful pools, friendly staff. The beach is awesome, right out the door!

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  • By carlosh82
    Dec 29, 2021

    The sand is soft, the waters are clear and the snorkeling is the best. Friendly staff and very comfortable accomodations.

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  • By peggyh202
    Dec 29, 2021

    This resort is beautiful. We book the rooms on the first hour possible so the renter will have a great room poolside, high floor and a...

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  • By triptas2
    Dec 28, 2021

    Great resort with all the faclities

  • By lizb204
    Dec 28, 2021

    Aloha, We love our home away from home. We have come to our timeshare annually since we purchased it in 2005… and have come back year...

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  • By kevinm1206
    Dec 27, 2021

    One of the BEST places to stay while on Maui. The Kaanapali Resort area is perfect for those that have been to Maui, drove to Hana and...

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  • By mph
    Updated Dec 26, 2021

    PERFECT!

  • By debbiek216
    Dec 24, 2021

    Great location. Tons of fun in the sun. Great restaurants

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  • By stevena319
    Updated Dec 22, 2021

    Great Villas! Great Location!

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  • By christinem839
    Dec 19, 2021

    This area is the best location on the island. Kaanapali Beach was where the Hawaiian Royalty came to feast!

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  • By genak2
    Dec 16, 2021

    Well maintained villas and grounds. Good restaurants and food service. Lots of BBQ areas. Excellent kitchens and comfortable furniture....

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  • By larry579
    Dec 12, 2021

    Great location with great views on a great snorkeling beach.

  • By williamb120
    Dec 9, 2021

    All the amenities and an ocean view, to boot. The beach by the resort is great for swimming/snorkeling, some of the best in the Islands.

  • By brianb1182
    Dec 2, 2021

    Top location in Maui. Great facilities to stay for week and explore.

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  • By jselwyn
    Dec 1, 2021

    This is amazing property in the heart of Lahaina near Front Street in the Kaanapali Beach Area!! You will feel right at home with the...

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  • By orelk2
    Dec 1, 2021

    Oceanfront Deluxe 2 Bedroom Lockoff Villa for one week occupancy. This corner villa provides a spectacular view of Lanai and Molokai....

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  • By chrisg744
    Dec 1, 2021

    We have been going for over 10 years, and it is always my families favorite trip of the year. The Westin villas are fantastic and the...

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  • By larryk331
    Nov 30, 2021

    This is a magnificent resort. It is located directly on the beach and connects directly with the rest of the Kaanapali area via a great...

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  • By gailh254
    Nov 29, 2021

    Wonderful family friendly beach front resort - really comfortable, large villa with spacious living and kitchens. Shuttle to town is...

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  • By pamelam550
    Nov 28, 2021

    Such a relaxing vacation!

  • By emuyshondt
    Updated Sep 22, 2021

    I have been an owner here since 2002 before the property was built and I just acquired two more weeks because I like the place so much....

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  • By jima260
    Mar 21, 2021

    Great place with the only problem being the non owner guests. They treat the staff and accommodations as if they are easily replaced....

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  • By tarekk2
    Updated Feb 11, 2021

    We have had the the privilege of staying at the property more than 10 times and have had a wonderful time every holiday. We first came to...

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  • By christopherf67
    Feb 22, 2020

    I write this review from the Westin's bar as we prepare to depart from what I would describe as the trip that made me fall out of love...

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  • By jacksonf7
    Dec 15, 2019

    Have owned since 2005 - Westin doesn’t monitor nonpaying guests at all, too the point that it has wrecked our stay the last couple of...

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  • By lynnep71
    Oct 21, 2019

    In 2002, I purchased a 1 bedroom one year prior to ever using it. Absolutely love this place...huge room and so comfortable. Worth every...

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  • By william1357
    May 9, 2019

    We always stay in an oceanfront endcap corner unit. Building 2 or 3 only. They are HUGE and have views out two sides. The best thing is...

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  • By charlesb717
    Feb 4, 2019

    Westin cannot be beat!! Top of the line. Top service and amenities. Fabulous family pool and wonderful beach for those who love the sand....

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  • By edwardc133
    Updated Jan 15, 2018

    We bought into the Westin in 2004 on our honeymoon. Really enjoy this facility with all the amenities. We have been all around the...

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  • By janets24
    Updated Jan 18, 2017

    I have owned here since the first building opened in about 2005. Every year when we go back, I hold my breath expecting to see some kind...

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  • By robertt556
    Jul 15, 2016

    I've stayed all over all the Hawaiian islands! I love this location! It's amazing, great with young kids and close to restaurants and...

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  • By laurah553
    Jul 15, 2016

    Stayed there in May 2016. I don't own there, but used my Staroptions. I was upgraded to an ocean view, and I believe it was partially...

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  • By sassy45
    Updated Feb 25, 2014

    We stayed here Feb 8-15, 2014. It's our first time to Maui and we loved it. Our suite was in building 3 and on the 4th floor with a side...

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  • By jannellg
    Apr 2, 2013

    We rented an ocean front villa from Redweek ($2300/week for the unit with full kitchen and living room-we didn't get the lock off side)....

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  • By scotth408
    Nov 29, 2012

    We have never been disappointed with our stay at this resort. Excellent staff, food, drink and entertainment. There is alway something to...

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  • By richardf430
    Apr 6, 2012

    We have stayed at the Westin Kaanapali Ocean Resort Villas for the past 7 years and love everything about the resort. The resort has been...

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  • By eric415
    Updated Oct 14, 2015

    This place is spotless and absolutely awesome. All of the benefits of a luxury hotel, but you have a condo with a kitchen. Most nights on...

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  • By janer37
    Updated Jun 11, 2011

    We have owned at the resort since it first opened and it is NO LONGER what it once was unfortunately. We own 2 2-bedroom lock-offs, one...

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  • By kens121
    Updated Jan 25, 2011

    Owner since the resort opened. I think our first stay was only two months after opening. We return annually, often splitting our 2BR unit...

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  • By debrah204
    Jan 16, 2011

    truly exceptional. beautiful property maintained in excellent condition. several activities available on site including yoga, cooking,...

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  • By les13
    Dec 29, 2010

    Christmas 2010. Very good resort, nice location, good beach, good pools (not Atlantis, but good). Sports bar had great food, on-site...

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  • By floydf4
    Oct 9, 2010

    We love staying here. We have owned since it opened and its our favorite place to stay. You can't beat Westin comfort and accomodations....

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  • By michaels853
    Sep 30, 2010

    We had such a wonderful vacation. We would definitely go back to The Westin and rent from Eric again. He was so easy to work with and...

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  • By alfredn1
    Jun 14, 2010

    My wife and I have stayed here on 5 of the last 7 years that we vacationed on Hawaii.Each visit has been FANTASTIC!The 1 BR Premium is...

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  • By shirleyc73
    May 14, 2010

    Just returned from a wonderful time in Maui. Many nice features of the resort: courteous staff, beautiful pool, close to beach, grill...

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  • By leslieveres
    Apr 1, 2010

    We just got back fom a fabulous stay at this resort. Our villa was a deluxe corner oceanfront unit that was amazing! The Westin's...

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  • By barbara458
    Updated Nov 23, 2009

    i cannot believe the amount of people hammering the marriott i own at both and would sell at the westin to go to the marriott any day of...

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  • By carolynm64
    Oct 15, 2009

    Pluses: great snorkeling beach, beautiful pool, spacious villas, heavenly beds, shuttle to Lahania, most staff helpful and friendly....

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  • By zezeez
    Jul 8, 2009

    We stayed here in June 2008 in the origional building and had an ocean view. This resort was top notch. Washer and Dryer in ALL units!...

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  • By rickc167
    Jun 21, 2009

    Just returned from first visit to Hawaii. Stayed for 2 weeks in Maui; first week at Marriott Ocean Club, second week at Westin Ocean...

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  • By davem26
    Updated Jun 17, 2009

    My family of four stayed here from 6-11-09 to 6-18-09. Our room was located in building 8 in the North Villas. We had room 8103 on the...

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  • By steves91
    Apr 27, 2009

    Westin Clean Westin bedding Westin shampoo Westin service Really wonderful!

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  • By robertg423
    Feb 26, 2009

    We have been here two weeks. The first week was Presidents Week and we stayed in the South Building. This week we are in the North...

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  • By nickk28
    Feb 21, 2009

    Stayed at Marriott Lahaina Villa first week - 5 stars, excellent. Stayed at the Westin the next week. There is no way we will ever come...

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  • By karen3043
    Updated Jan 22, 2009

    Stayed at the Westin Vacation Ownership South property (6 Kai Ala Drive) - Jan 5-19 Bellman - 5/5 (friendly, personable, and v helpful)...

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  • By reneec70
    Dec 5, 2008

    This resort really is a top notch facility, especially if you know to call in advance and secure the unit(s) with the best views. We are...

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  • By jacobj3
    Nov 2, 2008

    I am an owner, and I was upset to see the teak pool chairs with soft pads had been replaced with mesh chairs and no pads.......bummer....

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  • By jamess396
    Oct 8, 2008

    I stayed at this resort in November 2006 and was very disappointed.Despite being told that we had a room away from the construction when...

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  • By normanl7
    Updated Sep 12, 2008

    This is an awesome resort with every amenity. The rooms are the best part about staying in Maui, next to the golf, snorkeling, fishing,...

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  • By toml146
    Aug 17, 2008

    Sewage Plant. We just toured the Marriott Maui, and yes, the sales associate told us there was a sewage plant by the Westin and even...

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  • By williamp135
    Aug 7, 2008

    Have stayed at this resort 5 years in a row. Great resort! I have never smelled sewage, so I am not sure what the other reviewers are...

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  • By ron1031
    Aug 4, 2008

    This is what you dream of when you think Hawaii!!! With the shuttle service into town why stay anywhere else?

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  • By rickm76
    May 22, 2008

    we have stayed at the resort several times now and although we enjoy the close proximity to the beach, our love for this place is...

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  • By dejak
    Updated May 14, 2008

    We rented a 2 bedroom unit during the Mother's Day Weekend, (5/9 - 5/12). We had requested to stay in a room overlooking the pool area,...

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  • By daves152
    Updated Apr 20, 2008

    After 2 weeks, all we can say is ...Wow! This condo resort is absolutely 1st class, 5 star all the way. It is the best vaction resort we...

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  • By lauras187
    Mar 31, 2008

    Maui is the place to be. At the Westin Mid-March and the weather was perfect. Sadly, have to agree with other comments, the service at...

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  • By laurao29
    Feb 28, 2008

    Six months ago (our last visit) I would have given this a 5 star. But as I write this from an oceanview 1st floor i am going to downgrade...

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  • By time36
    Updated Feb 1, 2008

    Just returned from the Westin Kaanapali, staying January 20 to 27, 2008. We were in a one bedroom on the second floor, over looking the...

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  • By stephaniek15
    Updated Jan 27, 2008

    We just returned from two weeks at this resort and loved it! Because we got one week from interval and one week through redweek and had...

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  • By brette9
    Updated Dec 3, 2007

    This is our 3rd year in a row staying here. My friend is an owner of a 2 room Ocean View lockout.. Each year gets better and better.....

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  • By lgv
    Updated Nov 19, 2007

    Brand new property! Well appointed rooms. Excellent service and location. We actually traveled to Maui to buy at the Marriott Maui Ocean...

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  • By sheila118
    Sep 1, 2007

    Stayed July 14 through 21 and had the most beautiful week ever. Stayed the first week on Kona in a Wyndham resort and what a difference!...

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  • By lauraj78
    Aug 6, 2007

    Rooms need to be refurbished. They are outdated and for the price you are paying you don't get your money's worth. The rest of the resort...

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  • By johnr416
    Updated Mar 20, 2007

    Spectacular snorkling right off the beach. Glorious sunsets, too! The ammenities are top notch. The staff friendly and helpful at all times.

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  • By jp123
    Updated Feb 8, 2007

    We stayed Christmas week 2006. A 1BR/1BA that we rented through RedWeek. 2 adults and 3 teenagers. We generally liked the resort and the...

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  • By hughs12
    Jan 28, 2007

    We stayed there in Sept. on a timeshare sales promotion. Very nice resort. Our room opened onto the new construction, no view. Resort...

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  • By davidm323
    Updated Jan 10, 2007

    Island View Studio 12/31/2006 - 01/07/2007 We have been to several other timeshare properties over the years and just returned from our...

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  • By deniselew
    Updated Jan 6, 2007

    Stunning resort, great service, well-maintained villa and awesome views.

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  • By vicat579
    Updated Dec 27, 2006

    For us it just didn't live up to our expections. Since I cannot give a half star I rated it 3 stars however it should be 3.5 stars. We...

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  • By violaonken
    Sep 15, 2006

    We stayed here may,2006. We were very disappointed with the property. The rooms were nice, we had a lock-off. The pool area was very hot,...

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  • By ipo1969
    Updated Jul 19, 2006

    This is the only time share on Maui that offers all the amentities of a luxury hotel. We spent several days at the beautiful Sheraton...

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  • By guybusy
    Jul 13, 2006

    Stayed here in June 06 for 1 week. Had 1BR corner unit with views of the freeway/mountains and construction, but even those views were...

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  • By addisonc
    Updated Apr 23, 2006

    My wife and I just returned from a 5 night stay in a studio. To see the smile on her face and have her comment, "I'm so glad we are...

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  • By jennifer107
    Updated Mar 29, 2006

    Great resort, great accomodations. We just got back after trading 1 week at Westin Kierland for 2 here(using the studio 1 week and the 1...

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  • By sams65
    Mar 27, 2006

    It's truly the nicest timeshare in Maui. However, spending an extra $30,000 for a 2 bedroom when buying directly through the sponsor is...

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  • By willaim7
    Mar 25, 2006

    I actually bought the Marriott Maui as they said dont even bother with the Westin. Their whole sales pitch was to bag on the location....

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  • By jeffj23
    Mar 13, 2006

    Outstanding.... This place if first class. Great pool, but the best part is the beach. Location, location, location. This particular...

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  • By dan155
    Updated Mar 6, 2006

    We've been here for one week of a two week stay. Everything is perfect so far! Can't say enough about this place. Friendly service. They...

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  • By kimberly373
    Jan 24, 2006

    We just got back Jan. 22, 2006 and the resort was much more than I had hoped for. We rented from a owner and we were so pleased. The...

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  • By robing19
    Jan 20, 2006

    The Ocean Front units at the Westin Ka'anapali Ocean Resort Villas are the best! We have never experienced better at any Hawai resort-...

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  • By laura1033
    Updated Aug 24, 2005

    We just stayed at this resort week of August 7, 2005. After checking out many of the resorts on Maui while visiting; we declared that we...

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  • By marc340
    Jun 12, 2005

    We spent spring break with our friends and their 2 kids -- total of 7 people -- in a two bedroom lockoff. The resort is outstanding. The...

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  • By lawrence37
    Jun 9, 2005

    Our visit was in February of 2005. We stayed in a one-bedroom unit on the 6th floor with an ocean view. We had a great view of the whales...

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  • By phil30
    Feb 16, 2005

    Wow, what a place! Stunning Island, wonderful people, and a top class resort as well. Eat at the poolside bar, relax and explore the...

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  • By deborah407
    Jan 3, 2005

    My husband and I stayed here the last week of 2004. The rooms were beautiful and well equipped. I was able to do my laundry in the room!...

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  • By john3405
    Sep 20, 2004

    I took my family for christmas and new year 04. we had a blast. the rooms area very large and well appointed. everything was available in...

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  • By trina31
    Aug 30, 2004

    We just got back and loved this Resort. We rented a week from an owner. The pool was wonderful and the accommodations in the 1 bdrm that...

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  • By patricia625
    Updated Jul 28, 2004

    We spent the July 4th week and had great weather. The resort is beautiful and quite. Very relaxing but close enough to enjoy all the area...

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  • By kpeterson
    Feb 19, 2004

    A too-short 3 night stay in November 2003 was fabulous. This resort is the top of the timeshare heap. Beautiful, luxurious. Snorkeling at...

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  • By mzayas
    Feb 17, 2003

    Excellent

  • About the resort