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Re: Club Navigo is a rip off (by Karen K.):

fredo14 wrote:

We, like many others, have been a victim of Island One Resorts (Isle of Bali II, Liki Tiki, or whatever they are known as today) fraud and are looking for solutions. We have not been able to use our deeded vacation week for the last 5 years because "nothing is available" in any week we choose; even the week that our deed shows we "own" (week 18). Any attorney or individuals with some success or pending lending action against this rip-off outfit please contact us. Especially if you have had success in lawsuits involving the violations in the collection practices of Resort Financial Specialists. O'Neal: topgun39@prodigy.net

Dear Mr./Mrs. O'Neal, My name is Karen Kraftchick and I work for Island One Resorts Hospitality Group, the management company for Liki Tiki Village. I regret that you have had difficulties using your timeshare in the past five years. Without knowing the details of your account, it is impossible to give you specific advice. However, I can share with you that usage of your timeshare is always dependent upon the timely payment of your annual homeowner's maintenance fees and property taxes. If you are dealing with a collection agency, that indicates to me that perhaps your account is not current and, thus, you would be denied usage of your timeshare weeks.

However, we are mindful that many, many people in the country are suffering financial difficulties right now and bringing accounts current is not easy. Our primary goal is to get all of our members to remember why they purchased a timeshare in the beginning - usually to take great vacations every year in great accommodations around the world! IORHG works closely with the collection agencies to return "lost" usage weeks to owners as they become current on their annual assessments. So, even if someone "lost" their unit week from five years ago, as long as they are making good faith payments to work down their debt, we would attempt to make reservations for them.

While I am not trying to discourage you from pursing any legal action you feel is appropriate, I would encourage you to contact me privately to discuss the specifics of your situation to see if I can assist you in a mutually favorable solution.

Best regards,

Karen Kraftchick VP Club Navigo Operations & Product Development

karen.kraftchick@islandone.com