Orange Lake and Holiday Inn

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Original Message:

Orange Lake and Holiday Inn (by Yan Linn T.):

heyy!

I purchase timeshares with points and deeded ownership during my stay at Holiday Inn Club Vacations At Orange Lake Resort in Orlando in May 2016. However, after one year later now, I still could not see any points when I log into the account and I have no idea how to use it. It was only showing 0 points in the account. Please assist me! HELP! :(