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Re: anyone been to this resort? (by J L.):

Try to contact: https://concilianet.profeco.gob.mx/Concilianet/ is a Mexican authority which is the Office of the Federal Prosecutor for the Consumer (PROFECO). Same as you did, I signed a timeshare contract and unfortunately it was a scam. I contacted PROFECO and they helped me out to cancel out my timeshare contract and also got some money back.