Original Message:
Re: Re: Marriott Vacation Club New Policy - Can’t Do Rentals? No long can change the primary guest name for Ownership Week Reservation? (by Will F.):
an54 wrote:I am a person trying to rent. I’ve paid and am waiting for confirmation and have been waiting for 7 days. This is concerning as there has been no communication regarding delay from owner and redweek just asks me how long I want to wait before letting it go! Would I be more reassured if I called the resort directly? I only have the owners name from the agreement signed. No other contact info
I would ask Redweek Customer Service to send the owner the name change form link (https://ownerservices.marriottvacationclub.com/forms/reservation-name-change-form.html), as it took me 3 days to get the link from Marriott, and felt like I was getting no good service until I finally got it from a THIRD representative. I don't think you'll have any issue once the owner is able to change the name, but they may be having a similar issue to what I had, where the Owner's website is broken, and the link above works just fine. After about 8 or 12 hours, my reservation was updated for my renter!