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Redweek disappearing ads (by Patricia T.):

I am a long time redweek member. For the most part, I was very happy with all dealings with Redweek until.......I went to check my 2 advs for timeshare rentals the other day and found they had disappeared. I noted that all ads prior to that same current day had disappeared. Now both timeshares float. I posted as Jan 1 to Dec 31. When I e mailed customer service the response was "our program is set up for fixed weeks." My response - you mean to tell me you expect a member to edit their timeshare ad every single day in order to keep it current. Response - yes. Me - I find this absolutely absurd. Basically - sorry but that's how it is. And that is how I discovered I paid for several weeks of rental ads that weren't on the rental list. Better check it out. And if your ad is before today's date - edit it. I did not know where else or to whom to write besides customer service. I think this is BS.