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Original Message:

Re: Can't even give them one star (by Brook P.):

Johns-- My wife and daughter went to Land Or in November. The conditions and amenities were very poor. The staff was nice-the conditions not their fault. When you go next month take a lot of pictures (my wife did not). Poke around (neighboring establishments) to see what was done or not done.

By the way- Mary is exactly right - the Attorney General's office does not deal with items like this. Years ago I wrote the Better Business Bureau- but it did not go any where.

If we - as a group - could collectively get all our old statements, then prove that they did not do the work, we may be succesful in documenting the fraud.

Here is a sample of what we have gone through the last year: September 26, 2008- maintenance fee $837.99 September 26, 2008 – SPC fee $50.28 October 23, 2009 Special assessment $549.00 October 29, 2008 Refurbishing fee $289.00 March 31, 2009 Budget assessment $270.25 September 29, 2009 Maintenance fees $900.84

$2,897.36 paid in one year.

After all the assessments my wife and daughter were excited about a November visit. However the room obviously had not had any work done in years. My wife’s most recent visit November 2009 the room had these problems: 1. Broken sliding door 2. Leaking refrigerator 3. Kitchen had bad orders 4. Dirty old carpet 5. The room was dimly lit 6. The electricity did not work all the time 7. the tv did not work at all 8. The pans in the kitchen were disposable 9. There was no dishwashing soap 10. The plastic chairs on the balcony were dirty

The rest of the “resort” was in horrible shape: 1. The fountain was not running 2. The water in the fountain trough was stagnant and ugly 3. The pool was clean the first day and not cleaned the rest of the week 4. The hot tub was dirty

January 29, 2010 I receive a new assessment for $699.00, Renovation assessment. Another assesment when none of the others appear to be completed.

The point Mary and her attorney makes is that there is a real chance that there is fraud because the last few assessments have not improved the conditions of the resort. The hurricane damaged roof should have been covered by insurance etc etc. Furthermore there is a level of management that our yearly maintenance fees should cover (clean water in the pool, clean rooms etc) that should meet a minimum standard.

Does anyone want to volunteer to gather the info and copies of receipts? We could all look for other land or victims. This is probably not the only website with handles complaints and we should be able to track more and more down.