point rental liquidators

tinak117 wrote:

Sunset Harbor Resort's on-site manager admitted that she was very familiar with them and pays them commissions for selling timeshares for SHR. Most of the paperwork was on SHR letterhead, but one page was on PRL letterhead & 3 pages were the RCI Points Agreement. I don't think my parents even realized PRL's page was separate until I looked over everything about a month after they brought everything home.

If so then that onsite manager needs to contact the two salesmen ASAP, along with law enforcement, and have them arrested for using an unauthorized credit card = fraud. Was this discussed?

Also, even if SHR refunds your parent's BOA account with the money the salesmen charged, the salesmen should be arrested. I hope you don't let this go if your parent's get refunded .... if so, they will just go on to their next victims .... I should hope that your lawyer sees to it that they are arrested and charged with a crime.

JayJay, I just found out a few days ago that my parents DID sign forms authorizing opening cc accts. According to our lawyer, the deal was still fraudulent because the 2 salesmen lied about lots of things to convince my parents to sign, which is called material misrepresentation. My parents were told that they would pay $1080, so they did not understand that $9489 would be charged on their cc accts. Here's what I'm finding out: they'd have to wait 9 months to receive a check from PRL, during which time they should just pay the minimum payment to the cc accts, then use the PRL check to pay off the balance. I still truly don't see how they would get enough money to pay of over $9000 from renting 4 weeks of timeshare condos (their new week at SHR & 3 weeks from their previous timeshare that they'd already spacebanked with RCI). They didn't find out until they received the plastic cards in the mail about a week later that $9489 was already charged. Since the 2 guys didn't give my parents copies of all the paperwork that they had signed & they didn't remember signing those sheets, I didn't know about it until a few days ago. I'm glad that part of the scheme has been cleared up, but I'm still furious about the rest of it. My parents flat out told the guys that they weren't interested in purchasing another timeshare at the very beginning, even on the initial phone call when they were assured the meeting was "informational" only, not a "sales" meeting. BOA should shut these guys down, but I guess they like having cc accts with 19.99% interest rates being issued left and right, no matter the dishonesty involved in doing it. Apparently, Hughes Dewailly and Pat Thompson have closed up shop now. I don't know why my parents thought they worked directly for PRL, but BJ says they didn't. BJ says the PRL part of the deal is often sold as an add-on, just like a RCI membership is. The salesmen work for Sunset Harbor as independent brokers. Sunset Harbor has enough complaints posted on the internet to know that their salesmen are telling lies to get things sold, so they should put a stop to it. BJ has assured me that PRL has processed full refunds on 7/20, so we're anxiously waiting for BOA to confirm. I don't understand why it would take up to 28 days to post to the accounts.

BJ is right, PRL was not the "merchant" on the cc charges, SHR was. AND the salesman marked through the $498 fee on PRL's page and hand-wrote "waived" there. Maybe that's why my parents thought the salesmen were from PRL because they shouldn't have the authority to waive someone else's fees. I imagine PRL's not too happy about that part of the deal either.

tinak117 wrote:

BJ has assured me that PRL has processed full refunds on 7/20, so we're anxiously waiting for BOA to confirm. I don't understand why it would take up to 28 days to post to the accounts.

tina, I'm confused, I thought you said that PRL wasn't involved but that PRL processed full refunds on 7/20/2012. Did you mean to say SHR processed the refunds.

Also, it should not take this much time for a refund to be processed and entered on that account .... that was over 3 weeks ago. I'm afraid you're being given the run-around by all concerned.

BJ told me that SHR processed full refunds on 7/20, not PRL. PRL didn't get any of my parents' money, just SHR. I will call BOA Monday to check the balances again. I believe someone from SHR is supposed to call me Monday also. I hope I'm not just getting the runaround. There wouldn't be any advantage to that. I don't think it should take more than a few days for a refund to post to the account, so I don't understand the 28-day time period, for sure. I'll let you know what I find out. I would sure like to have all this settled. Too many sleepless nights for my parents and many hours of aggravation for me.

BJ Cook as been fired from a previous resort for outright fraudulent selling. This entire operation is a hoax and he is laughing all the way to the bank. There are numerous problems with his program. 1. He is not licensed in any state to sell timeshare. Most states require it. 2. There is no rental program. This is all made up so owners believe they will make money with their timeshare. What a crock! If you can make that much money renting your timeshare, why wouldn't they just keep the timeshare and rent it themselves? 3. He helps people apply for credit through the RCI instant credit program. The lender does not allow offsite sales teams to offer this program but he uses it anyway. 4. Purchasing points with his program does not convert an existing timeshare to points. RCI allows you to deposit a week as points with certain restrictions (see link below) http://www.alltimeshare.com/qualify.html 5. Timeshare points are available for pennies on the dollar so paying $7,000 -$8,000 for something you can buy for $10.00 on ebay is crazy. 6. It's just a matter of time until various States catch up with this guy and his sales tactics.

Well, my parents are still waiting for refunds to be processed. I just called BOA again, and the full balances are still on the accounts. We did talk to someone from Sunset Harbor Resorts and she still says refunds or chargebacks were processed on 7/20/12 and that it's in the hands of their merchant account at Elements, who processes their credit card transactions. We spoke to someone at Elements that said it usually takes a few days to process refunds, but never 28 days (which was yesterday anyway). Sooooooo, I guess this was all just a delaying tactic. To what end?

John, Do you have any information about Sunset Harbor Resorts in Willis, Texas?

Where'd everybody go?

tinak117 wrote:

Where'd everybody go?

tina, I think everyone is waiting for the outcome of your parent's situation with Sunset Harbor.

http://www.ag.state.nd.us/cpat/AVC/Cease&DesistOrder110410.pdf

Here is a link to a company with the same address as Points Rental Liquidators. They also sell timeshare and were shut down by the AG of N. Dakota. Is this a coincidence?

If it looks like a duck, walks like a duck and sounds like a duck it's probably a duck .

check this out

http://www.ardaroc.org/roc/news-events/default.aspx?id=3571

check this out on mr cooke

http://www.ardaroc.org/roc/news-events/default.aspx?id=3571

http://www.ardaroc.org/roc/news-events/default.aspx?id=3571

I wish my parents had researched these people before they agreed to attend the meeting. I've seen this link posted before on Redweek, but I wish I had seen it way sooner.

tinak117 wrote:

I wish my parents had researched these people before they agreed to attend the meeting. I've seen this link posted before on Redweek, but I wish I had seen it way sooner.

tina, have you filed a complaint with the Attorney General of Texas ..... you can more than likely do this online. I had a problem with a business in GA and the GA AT was on top of it in short time and helped resolve it. I also filed a complaint in another state (can't remember which state offhand) concerning plants I ordered but received the wrong plants .... the AT in that state also helped resolve that complaint .... that's one of the jobs of AT's .... to resolve consumer complaints.

You can file your complaint here:

https://www.oag.state.tx.us/forms/cpd/form.php

We did file a complaint with La. AG, but not Texas. Sunset Harbor Resort's condo is located in Texas, but their headquarters/regional office is in Nevada. Point Rental Liquidators' regional office is also in Nevada. Hughes Dewailly and Pat Thompson worked out of Texas, I believe, but I'm not sure what state Hughes' business was registered in, if any. So, it's all jumbled up. Any suggestions?