- Timeshare Discussion Forums
- General Discussion
- point rental liquidators
I have been reading all the threads concerning Sunset Harbor Resorts, Texas and PRL in Nevada. I wish I had found this site in February 2012. I am sad to say we too fell for this scam. They had a team to come to Augusta, Ga in February and presented the same dog and pony show that has been descripted. We have been talking with this bunch since May 2012 to get our deed the timeshare unit which finally came. We haven't received the check from PRL which was suppose to be sent this month to pay for the SHR timeshare. We lost three weeks of timeshare at other locations not counting the promised money for the points. We contacted PRL two weeks ago and was told we would be receiving a letter and was told at the time they were in the middle of a audit. Per our phone call today to PRL we learned they have dissolved. The recording told us to contact Vacation Timeshare Rentals.com. We call VTR and they said they had been getting phone calls in the last two weeks and that VTR had no affiliation with PRL. We have contacted the FBI in Nevada 1-702-584-5900 to report this SCAM.
Susan S.
Hey, look there! There is the BJ Cooke who promised to call us within 24 hours and its been what? Five months? What's up BJ Cooke? Where is our check that you promised we would have when you took our $8560 and put that on an RCI CC? You know, the 8.5 cents per point for 150,000 the first year AND the two time shares of ours that you took in and gave us ummmm, yeah, you guessed it....a Sunset Harbor timeshare. We have heard nothing from you...we have made over 40 calls to you and Sunset Harbor, PRL and VSI. VSI actually sent us a email yesterday to advise us of PRL dissolving. Yeah, we were pretty much idiots and we knew it from the time you called us about our post on RipOffReports! You told us you would refund $5500 and you would give us 24 hrs to think about it and we haven't heard from you since, other than your call about a golf tournament! We trusted you just like everyone else, it appears. Do all of your friends and family know how you do people? If you had any balls at all, you would have at least sent an email, returned a phone call, sent a text, or even a letter via USPS. Your lack of response, or avoidance, speaks volumes. How do you look at yourself in the mirror everyday? And your pictures of you golfing in Arizona, helicopter rides in Vegas, your Cubs season tickets, and many other places you post on facebook...was that with all of our money and everyone elses money you have basically stolen? I won't give up or give in until we settle this one way or the other. Prove me wrong and I will eat my words. See you in church Sunday!
Mike H.
Last edited by phyl21 on Jan 21, 2013 09:21 PM
BJ I don't know what is going on with you, but I can nolonger trust anything you say. At one time I was one of your defenders. I've been scammed enough. You have not returned my calls or my e-mails. Your promised payout never came. I am a very senior citizen and cannot really be had again. Shame on me. Don L
reynoldg wrote:BJ, as usual you use a lot of words to make a good point, however, you failed to return numerous phone calls that I made to you. When I finally reached you late one Thursday night, you said you were traveling the next day and would get back to me on Saturday morning. Of course, you never did and nothing you ever said turned out to be true or accurate...Very similar to the salespeople who said they were representing RCI. Of course, now that PRL is dissolved, one would expect some type of notification to let your clients know that they will not be paid. Not exactly how a reputable company operates. Looking forward to hearing from you!brandonj19 wrote:Okay enough is enough. This is the blind leading the blind. Tina, I have no idea who your grandparents are but I'm sure they weren't into the program long enough to get the benefits. I am a corporate manager with PRL and the payouts have a 6-9 month payout depending on what time of the year you are depositing, how long deed closing is, and when weeks are available. It anyone would like a copy of payout chart, please request it at info@pointrentalliquidators.com. PRL is not affiliated with RCI. Sunset Harbor is an RCI affiliated resort and clients who buy timeshares there receive a free year of RCI. Many salesman pitch using VSI Vacation Services International along with it. VSI has 367 different timeshare networks that it deals with for inventory. The availability is night and day. Contractually, RCI only has to release 1/3 of the units that get deposited into them. Their availability has gotten much worse as the years have passed. You show me a person that has been a timeshare owner for 20 years and doesn't say exchange has gotten harder and I will show you either the luckiest timeshare owner in the world or a lier. VSI is like mixing many exchange networks and a club together. It deals in points and is a universal points network. Big selling point is they don't charge exchange fees. They do charge them on their normal program but with top program we use,there are no exchange fees or guest fees. PRL is a company that puts a point value on different weeks and pays out cash based on values. They are two separate companies. VRBO is a network that anyone has access too and sometimes we use them to fill client reservations by negotiating with property owners to trade one of their weeks for a desired timeshare week. Their name isn't being misused in anyway. This is like the client that called ARDA saying that we were using their name. If you read the arda letter it is buyer beware for using their name. They are a timeshare development company that is always doing fundraisers to pay their executives. That has nothing to do with PRL or VSI. They were careful in that letter to make us sound bad but without saying they actually know jack squat. No timeshare owner that has ever bought any of these entities listed above has gotten anything about ARDA in their paperwork. This was one confused client. All of this talk about AGs and whatnot is directed the wrong direction. If anything it should be me contacting red week or an AG for slander. You people don't understand the program, what is sold, how the affiliations work, or what the incentives are. You are simply comparing this to what you know and you don't know this set up. JAYJAY, this forum about my program is now 5 pages long. You have made half the posts. You are very knowledgable and I looked you up and then found your name for tugs and checked you out there too. THOUSANDS OF POSTS. Not everyone is a very big fan of you but I don't mind you. Every body has different hobbies. I for example like to golf. You seem to enjoy posting on timeshare forums 97 times a day. Has the cable been turned off or is something you just really enjoy? Because of your apparent interest in this program I would be happy to explain it to you. At that point if you would like to pick it apart and rip on it that's fine. However, as far as we're concerned I don't think it's fair to try to lead the timeshare crowd down your knowledgable path when in this case for once you are uneducated in this set up. bjcooke61341@yahoo.com is a good way to start contact with me if you'd like to talk. I'll give you the same offer as Susan. If you want to try it for a year at no cost to see what you think that's on the table. Our clients do enough volume to offset maintenance fees and they love it. Your call. However, if you don't at least let me try to explain this to you and don't quit commenting on this thread adding fuel to a fire that shouldn't even be a spark I will be bummed out. Susan, I called on Saturday and you said you were leaving on vacation and would be back on Monday. I thought you meant next Monday. I was driving and writing and must have misunderstood. You made a good point as to why would I call you on Saturday to then just not call. I will call tomorrow to get you up to speed. Tina, I have no idea who you are or how anyone "scammed" your parents. Its obviously a misunderstanding. You mentioned something about them being older and in assisted living and that there is communication problems with your parents yet this is where you are getting all of your information? Example, no client in the history of Sunset Harbor has done a credit card app over the phone. Do you think BofA or any major CC would allow that? Sunset harbor offers the same thing as thousands of other RCI affiliated resorts and that is the RCI credit card. People interested can apply for the card and use for the purchase. It is a very detailed app that has a picture of a CC on the form. We don't rush through paperwork. Tina, if there is anything I can do to help wherever this process is with your parents let me know. Email me at the address above. I can look at account and see what is going on. With all do respect, 80% of what your saying was done or said is inaccurate and anyone that has been to the presentation knows that and doesn't comment. The only people that feed into what you are posting are the ones that have no idea of how any of this stuff works. Seriously, lets get you all the way handled so you can go on with your life and quit posting inaccurate statements. The only client I see on this forum that is in the program and hasn't gotten paid is DonaldC. I don't know if it is the same guy but there is a Donald C L**** that has a payout processed for Friday and I bet he'll redeem his post. there are notes on that account he was confused of purchase date. Recap sunset harbor-RCI point Property Vsi- non Rci affiliated travel network PRL- points liquidator Company not a part of RCIenhanced program, if you don't want it because you love your current timeshare situation, then don't do it.
I typed this on my iPhone so please forgive me for any misspellings, missed punctuation, or poor grammar.
-BJ Cooke
Donald C.
Wow , Cooke and his bunch really travel dont they, I am amazed at how many people are in this same situation. I too have the same story.
we are in Alabama, Do You actually know this BJ guy , how do you know his wife. That part I didnt know.
Hope we all band together and sue them, I think SHR is responsible along with lying PRL, i actually dealt with Donna Rubar Withers..who sat there and lied straight to ur face telling us we wouldnt have to pay over 3 months to BOA cc and then we would have check. She knew all along what a lie she was telling us, that has to be thief by deception. It has to be.
I have a few people here i am keeping a list that sends me there names and seeing what we can all do together.
thanks sm
Scarlett M.
I can't believe these people haven't been arrested yet. Everyone has to file complaints with the attorney general in each state and demand action. Download these threads and send them along with your complaints so they might get an idea of the volume of victims. If I ever hear of them advertising under another name inviting people to attend their next presentation I would go armed with a tape recorder. I would also expose them in front of the audience. We have to be proactive fighting the scammers.
I belong to the National Timeshare Owners Association. Some of us attend the post card company presentations and confront them in front of the audience about their misrepresentations. We do get asked to leave but we leave with the satisfaction that we may have saved future victims from being scammed. It feels good to get thrown out by the scammers. I sleep good at night.
Don P.
Last edited by donp196 on Nov 21, 2012 07:00 AM
To JayJay, I just called SSH and their mail box is full , can not take any calls. Say- is this starting to sound like BJ- and the regional office. From business experience , a regional office normally handles these sort of things not the resort hotel. So I agree SSH is just as much at fault and now to me seems like phase 2 of this scam. If SSH was legit I would think they would have gotten letters out to everyone so they would not have the problem of phone calls.
James V.
donp196 wrote:I belong to the National Timeshare Owners Association. Some of us attend the post card company presentations and confront them in front of the audience about their misrepresentations. We do get asked to leave but we leave with the satisfaction that we may have saved future victims from being scammed. It feels good to get thrown out by the scammers. I sleep good at night.
I got a bit of a chuckle out of that. How quickly into these presentations do they ask you to leave? Is it done politely or rather angrily (like they know they're wrong)?
Lance C.
We wait patiently until they make a few obvious misrepresentations. Especially about the threat that your heirs will be responsible for the future maintenance fees. We then inform everyone that it is untrue and challenge the presenters. We try to make it look like a normal disagreement to see if they catch on to us. They usually recognize that we are from an organized group now. It worked better before we started attending many meetings. We talk to people outside the room and tell them about the scam. Most people leave shortly after we expose them.
Don P.
Don, we heard the pitch about heirs being responsible for timeshare maintenance fees from other groups try to get us to pay them to take our timeshares. You indicate that that is inaccurate. Can you point me to regulations that state otherwise. Thanks!
Reynold G.
reynoldg wrote:Don, we heard the pitch about heirs being responsible for timeshare maintenance fees from other groups try to get us to pay them to take our timeshares. You indicate that that is inaccurate. Can you point me to regulations that state otherwise. Thanks!
Legally, no one is required to accept anything from anyone's estate. If my parents die and leave me their timeshare, I am not forced to accept it. I can refuse it.
What I think these companies are saying is that the estate, not the heirs, will be responsible for maintenance fees until the estate's executor sells or gets rid of the timeshare legally.
Of course, they try to imply, or lead you to believe that a timeshare owner's heirs are somehow responsible for maintenance fees. That of course is one of a number of scare tactics they use to get you to buy their services.
Lance C.
Lance hit it right on the head. Nobody can force you to take something you don't want and didn't agree to accept. If you signed nothing you have no legal obligation. That is the law. They could go after the estate but by the time they hire an attorney to file papers most estates would have been settled and they would have nothing to go after so they would be wasting their time and money trying. I don't think they would even attempt to try to sue since it would cost them time and money for no gain. By the time a timeshare would even know that a person has died the estate would most likely have been settled.
We attend these post card company meetings armed with our invitations and reservation numbers so we are not trespassing. We are invited guests. If they ask us to leave we leave but not until we have left an impression with the attendies.
If more people would get involved with the post card companies and scam companies like PRL we could save countless numbers of people from becoming victims. We get a lot of satisfaction knowing we rained on their parade. I consider it a public service and just a little pride knowing I did something to help others and not just complain about a bad situation.
Don P.
Last edited by donp196 on Nov 23, 2012 07:13 AM
donp196 wrote:Lance hit it right on the head. Nobody can force you to take something you don't want and didn't agree to accept. If you signed nothing you have no legal obligation. That is the law. They could go after the estate but by the time they hire an attorney to file papers most estates would have been settled and they would have nothing to go after so they would be wasting their time and money trying. I don't think they would even attempt to try to sue since it would cost them time and money for no gain. By the time a timeshare would even know that a person has died the estate would most likely have been settled.We attend these post card company meetings armed with our invitations and reservation numbers so we are not trespassing. We are invited guests. If they ask us to leave we leave but not until we have left an impression with the attendies.
If more people would get involved with the post card companies and scam companies like PRL we could save countless numbers of people from becoming victims. We get a lot of satisfaction knowing we rained on their parade. I consider it a public service and just a little pride knowing I did something to help others and not just complain about a bad situation.
I believe I read this on another popular timeshare forum (but don't quote me on this .... do your research) .... if a deceased owner's maintenance fees have already been billed then the estate will have to pay that but by the time they become due the next year then the estate will be settled and it will owe no more.
However, I would think that an unpaid developer loan would have to be paid off by the estate as it's a signed legal contract.
R P.
Last edited by jayjay on Nov 23, 2012 07:54 AM
But, what about unpaid credit card charges and late fees? That's how most people that got scammed were charged for the timeshare.
donp196 wrote: However, I would think that an unpaid developer loan would have to be paid off by the estate as it's a signed legal contract.
Tina K.
Loans are a different story but they also have to be filed before the estate is settled to be collected. Once the estate has been given to the heirs there is nothing left. Maintenance fees go with the title. If the last owner dies and his estate is settled then there's nobody to go after. The key is to settle the estate in a timely manner so the assets are gone before the creditors can file a lien.
Don P.
We contacted RCI and they said they never contact people by phone to sell points or to give an information update. This is a scam.
jeanm288 wrote:I went to a lunch presentation billed as an RCI information update. They were pretty vague about just how they really worked. I have several weeks in Mexico and the pitch was that no one was traveling to Mexico (which is true) so this was a way to combine all the points for better trading value. The least expensive "deed" I could purchase at Sunset Harbor was $7,800. I think this is a scam. To me it seems like a "smoke & mirror" job. I don't see how they can convert weeks from resorts in Mexico to their resort.
Ann M.
tinak117 wrote:But, what about unpaid credit card charges and late fees? That's how most people that got scammed were charged for the timeshare.
Until you get this thing settled with BOA (even if you have to hire an attorney) then I'm afraid that the unpaid credit card charges (that the two scammers put on your parent's credit card) will still be intact.
On another note, if your parents are old enough that they will not need a future loan or are not planning to buy anything on credit then their credit score is irrelevant to their lives .... in this case, I would just tear up all threats and correspondence regarding BOA, SRH and PRL and go on with their lives.
If, on the other hand, they are the kind of people that don't want dings on their credit and they are insistent on going after BJ and SRH then it's time to hire an attorney since nothing is going to happen via this forum = time for action.
However, do not Google timeshare atorneys as they are all scammers that say they can get you out of your timeshare .... you really need to find a real estate attorney in your parent's area.
R P.
Last edited by jayjay on Nov 24, 2012 08:40 AM
Todd Miller works for R&R Ventures Group. The phone number of R&R Ventures Group is 877 572-9955. This number is listed incorrectly on his card if you are unfortunate enough to have met him. He talks a good story, but you cannot believe anything he says. He will not follow through with what he says and after one or two times, will not return your phone calls. Information he gives you about the details of VSI are not true. eg. He says you can hold unused points indefinately. The period is acttually 1 year.
He will try to sell you a Time Share at Vacation Villas in FL. I have been in contact with them on multiple occasions and believe that they are legitimate and have always been very helpful to me.
bobb749 wrote:Going into my post yesterday I must admit that I had not read all 16 pages of this thread. Last night I sat down and read through many of the post. I am deeply saddened. First, to think that I was part of an organization that made people feel the way that Tinak117 feels now and that outright lied to folks like her parents. Secondly, because I see so many people mention Malia and Lisa Benza, who in my perspective were honest, morally sound individuals. It is a sad example of how people bend, break, or ignore their moral compass because of money. They are both mothers of teenage children, and I am sure they would not be proud if their kids found out what they are a part of. As far as Sarah, she might as well be one of the salesmen. She, in my opinion, always put the dollar and status at the top of her priority list.Everyone that has been mentioned in response to my post, are real people and these are their real names. The only one I am not sure about is Todd Miller. I do not know him or who he is. I believe this too may be an alias. Can you describe him or share the number or email address he gave you?
Guy and Nonna are owners of Doctors Express, 655 South Green Valley Pkwy, Henderson NV 89052. Phone # 702-6746748. It is a franchise.
Obviously I see things from the sales side that many clients, or concerned individuals, do not see. I know that there is a lot of question about which entity is responsible so I want to clarify: Many small resorts or even larger resorts that do not have onsite sales offices will release, or sell their available inventory (through the H.O.A.) to sales teams or brokers to sell to the public. They do this to continue to build revenue through maintenance fees to continue to improve or simple keep up the property. The way it is sold is up to that sales organization and in this case it seems that S.H.R. picked the wrong one. Guy and Guy alone decided how this inventory was to be sold. As a matter of fact, they put out an email to their teams when they launched P.R.L. stating that they would not accept or process any sales of Sunset Harbor without P.R.L. being attached. When a client calls the resort and complains, and a representative of the resort contacts G.L.H., they are sold the same bill of goods that B.J. is trying to sell here. Everything is fine, they are just waiting, they are going to get the money, they are just having buyers remorse, it is going to be taken care of. The brilliant but diabolical part of what Guy has done is that all the paperwork is for P.R.L. or Sunset Harbor. His company, Grand Leisure Holidays is left out of the clients eyesight. This is going to catch up to him though. Legal battles follow the money, and it all goes to and through him. PRL receives their checks from GLH or R&R just as the salesmen or sales teams do. The ugliest part of the email is the last line Happy Hunting
So for B.J. to come on here and say PRL doesnt have salesmen KNOWING that you cannot buy the resort without PRL is just another blatant lie and sales tactic. They are just treating you, the client like a hot potato, hoping that if they toss you around enough you will just cool off and give up. Secondly, B.J. was a GLH salesmen before he and Guy teamed up to create PRL and continued to sell for GLH.. And they have done sales in almost all of the contiguous 48 states. Michigan, Wisconsin, Minnesota, Illinois, I know are some of their stomping grounds.
In response to fs40, I believe VSI to be legitimate and credible, Josh is a family man who seems to deal responsibly with both clients and contractors. I am glad to hear that part of your purchase is going well for you. They, like Sunset Harbor do not have employees in the field policing how their product is being sold.
Final Suggestion, write to Vacation Villas in Florida, email them, and let them know what this organization that is selling their inventory did to you. Put these crooks on an island by themselves where nobody wants to get near them. Without inventory, they cannot exist.
Doug D.
Last edited by phyl21 on Aug 15, 2013 09:39 PM
To bobb749--I beleive I spoke with Lisa and Sarah from the regional office in LV. They had to have known some thing was wrong because I started my calls to LV along with seems like many other people back in January with no results . Now to say Sunset Harbor just picked the wrong people to run their sales I think that is wrong also to say. If the regional office was any good they should have told the owner of Sunset Harbor something was wrong however SSH let it go till PRL and scum bag BJ pulled out. Now we can not get a phone call to or leave a message to the number given to us to call and they do not even answer a email. So as you stated they are hoping everyone just forgets about them while they screw other people.
James V.
This thread is closed. Try searching for a topic or browse our list of forums to join the discussion.