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- point rental liquidators
bobb749 wrote:the new "rental company" is excess property solutions.. same address, same key members.. They are now selling vacation villas out of florida though because they have burnt up their relationship with sunset harbor resort. BJ Cooke and Robert (Guy) Russell. 6132 W Sahara, Las Vegas NV 89146.. Also you should all send letters and complaints to the medical clinic that Guy opened with the money he scammed you all out of.. The clinic is Doctors Express in Henderson NV. and it is owned I believe by R&R medical group (notice the name R&R just like the R&R venture group that many have referred to in this thread) At one point the heat on B.J. and lawsuits is going to get to be too much for B.J. and he will roll over on Guy..Oh.. BTW. I hear their new marketing scheme is to call the owners who bought Sunset harbor through their company saying that they are with RCI and that "we have gained knowledge of a scam that you were a victim of and have wanted to help" they then invite you again to a hotel or restaurant and try to show you how to get out of Sunset Harbor and PRL by buying their new rental program and vacation villas.. Anyone who is marketed this way needs to call rci, and their respective A.G. and let them know BEFORE the meeting.. not after.. also take a recorder and if you can manage to get a picture from your phone of the culprits in the act.. If you are trying to stop them call the restaurant as soon as you hear about it and let them know that there is a known scam about to be run out of their restaurant or hotel..
Again, anyone calling from or by rci and inviting you to a meeting is a scam.. RCI does NOT hold update meetings... They send you a letter in regards to any changes
It would seem, with all the info above, that Guy Russell and BJ Cooke shouldn't be hard to find .... if the above is true then it behooves me how these scammers thumb their noses at those that they scammed via PRL and go on to start up other businesses.
R P.
So PRL has sold us a time share with an organization (Sunset Harbor) that doesn't answer their phone or conduct themselves like a business, but wants maintenance fees for no maintenance accomplished. Does that business really exist? Have we no options? It would seem that they must accomplish something to justify funding and dues. Warren
Warren S.
They also have 10,000 or our money which was originally placed on a BOA CC. BOA has refused to help us in any way. We are in the Atlanta area, with timeshares in Orlando. The guy we met with and "bought" the contract with was Jay Armstrong from Branson, MO. Told us we would only have to pay the first 2 -4 months of the credit card payments and then our check would be in to pay off the CC. What a bunch of pahooey. Yes, we were taken but I sure would like to see them pay for this. Any help or suggestions would be greatly appreciated. I did try to call Sunset Harbor and was referred to another number. That person referred me to another number and the person(s) to speak with was to be a Candace or Tom Turner. Of course the answering machine said it was full and could not take any more calls. This Jay Armstrong told me all about his wife having cancer and how much God had blessed him and all this other crap. I really dont see how people live with themselves after scamming others like this. I couldnt sleep at night knowing I had done this to others.
hazena wrote:WEll, what do u know, We cannot get a phone call through to SHR. But they, sent me a bill today for maintenance fees and guess what ?, they are now instead of 549.00 it is 650.00, LOL Wonder why fees went up.>>>>They have got to be kidding, and it had a number to call if need to ask any questions, which, I thought hey i will call it and it was Candance voice on voice mail and of course it had recording that was full. It has been months now and no one can even get through how in the world would anyone book there.. or swap or ask anything they might need to know.. I cant believe it is a business.
I have never in my life seen anything like it. and they expect me to send them a check...
they have 10,500 dollars of mine now and I have nothing..
Sandra P.
I need to join your group, The Stupids. Yes, my husband and I fell for the line here in Roswell, GA. Do you have any leads on this. BOA has been of no help to us. Oct. 12 was one year for us since signing. We have made numerous calls with no results. What are we to do? I understand Sunset Harbour is no longer affiliated with this. Thanks for any info you can pass along.
Sandra P.
What BJ Cooke and Guy Russell have done is a CRIME. If I were you people I would file a complaint with every state attorney general that PRL has done business in .... it seems there's been quite a few .... you can do this online.
I would also contact BOA and Sunset Harbor as a group (you would have to start a private member only blog/webpage in order to get all the pertinent info from the group). Yes, you may have signed a contract for a BOA card but it was under false pretenses and lies ..... this is a CRIME, period. BOA's fraud department should be made aware, as a group, of this false pretense issue.
And I would certainly contact the attorney general in NV and law enforcement in Las Vegas concerning the new medical business one of the scammers has (allegedly) opened. If you work together as a group then surely something can be done .... there's power in numbers.
R P.
Last edited by jayjay on Dec 23, 2012 07:54 AM
Everyone needs to file complaints with the Attorney General in your home state and the state where they are doing business out of. The more complaints they receive the better the chance that they will pursue criminal charges. I would recommend that you also join the National Timeshare Owners Association. It's a non profit organization that represents timeshare owners not the industry. It's our voice in the timeshare world. I will be meeting with the president of the NTOA in february in Florida along with reps from the Florida Attorney Generals office and others in the timeshare industry.
Hopefully our numbers will increase enough for us to me more influencial in dealing with the law makers. As you well know politicians are only influenced by money and large lobbies. Just like the NRA the larger the group the more influence recognized. I read about the tens of thousands of dollars people were cheated out of by the scammers yet the victims are reluctant to spend money to join the only organization that I know represents timeshare owners interests.
There are a few of us in the forums that have been warning people agains this fraud and others. We have been attacked by the shills and in some cases BJ Cooke himself. Jayjay, Lance and myself have been active fighting the scammers but we can't do it alone.
Please make it you new years resolution to pursue the scammers and bring them to justice. Make the effort to file complaints and become active in the forums. Not just here but other websites like TUG. Get the word out and maybe put the scammerrs out of business.
If anyone has any information about the scammers new name and location please notify us and the authorities in your state. I feel it's more important to pursue this issue that see who is the next contestant to get kicked off of Dancing with the Stars. It might seem like a strange analogy but unfortunately that is the priority of a lot of our society today.
Don P.
Please give me their contact information because we purchased a timeshare at Sunset Harbor in Feburary, 2012 and paid the fee to join PRL where we were to receive a payment within 90 days - so far we have not received a Deed or a payment from PRL. We did pay our 2012 maintenance fee and recently received a statement for our 2013 maintenance fees but NO payment from PRL and NO DEED yet. When I tried to contact PRL the number I was given has been disconnected...........
karenw608 wrote:I have signed a contract to purchase a new timeshare on the point system called sunset harbor resort in willis, texas. Point rental liquidators rep says they will convert my current week owned in SC plus this new purcase in TX to points and that money will pay for the new resort, all maintenance fees and I receive a check for the remaining monies left over. IS THIS A SCAM. I have until tomorrow evening to cancel this agreement. Please help me save myself if this is a scam!
Mari R.
I need to join the group also - another sucker - we "Bought" in February, 2012 and have received the letter asking for 2013 maintenance fees too - of course we have never received a deed or any payment from PRL which we paid $498. to join. I am ready for legal action just someone direct me! Oh and we had the guy from Branson too - but ours gave us a card with Joel Rose on it..............
Mari R.
Somebody NEEDS to start a website or blog where those that have been defrauded by PRL and Sunset Harbor can join, post their experiences and then send those experiences to the proper authorities (such as state attorneys general and other law enforcement agencies) .... there's power in numbers.
BUT someone has to take the initiative to start such a blog or website.
R P.
This is a SCAM We bought end of March. Have not rec'd anything from PRL w/same promised as you stated. (BJ Cooke-Salesman in Racine, WI @ Perkins) We have rec'd a deed ??, and as I look in RCI book, there aren't any studios even available for exchange. This is what we were sold. they don't exist @Sunset Harbor. Have been able to reach a Tom Turner @Sunset Harbor and he says he'll upgrade us to a better unit if we come to stay there (Or does that mean he wants to sell us more timeshare??????) Phone #'s to reach these people are all changed. PRL doesn't exist anymore per Lisa/Las Vegas office. Who's kidding who. What a ripoff organization. And how is Sunset Harbor connected w/this??????????? Are they on the up and up or are they connected w/ BJ and his cohorts. As for maintenance fees we have pd. 2012 and rec/'d another bill for 2013!!! Do we pay or not????
Eunice D.
I would not pay them anything more. Who can even get a call through to them? Not me. I have called since Oct. Their phone system is full and it is funny it is always full.
I cannot imagine that anyone could ever get them.
What business works like that?
and Yes, it should be totally a crime what they have done and I think they all need to be dealt with and made to fix the mess they got us all into.
Scarlett M.
State of Nevada Attorney General gave two places to contact.
Better Business Bureau 6040 S. Jones Blvd. Las Vegas, NV 89118 (702) 320-4500 www.nevada.bbb.org
Nevada Real Estate Division Timeshare Division 2501 E. Sahara Ave., Suite 102 Las Vegas, NV 89104 (702) 486-4033 http://www.red.state.nv.us/timeshare
State of Texas Attorney General said to contact
Texas Real Estate Commission P. O. Box 12188 Austin TX 78711
Reginald T.
Last edited by reginaldt11 on Jan 01, 2013 04:08 PM
As far as getting help from Bank of America, they will state, " We do not know any Brandon "B J" Cooke. Your card dispute is over 6 months. Your notification to us on the dispute fell outside the timeframes to retrieve the funds from merchant(s) or their bank(s)"
R C I and others i spoke with also denied knowing Brandon " B J " Cooke.
Reginald T.
I personally feel that BOA should have known after a while that this was a fraud and should have stopped participating. They can only deny it for so long. How many times can they turn a blind eye. It's just about making money and not caring. This is corporate greed at it's best. I would like to see a class action suit against BOA for complicity. Without their help BJ Cooke and his band of thieves wouldn't have been able to do this much damage.
Don P.
donp196: The Attorney Generals and every one else I wrote to stated that they can not take personnel cases. We need to get a lawyer or someone to take the case. Class action or a lot of us getting together sounds like a way to go. Is there any organization that can be trusted that will not turn this into a scam?
Reginald T.
reginaldt11 wrote:donp196: The Attorney Generals and every one else I wrote to stated that they can not take personnel cases. We need to get a lawyer or someone to take the case. Class action or a lot of us getting together sounds like a way to go. Is there any organization that can be trusted that will not turn this into a scam?
The above I don't understand ..... part of any state attorneys general job is to protect people from scams. I have personally been helped by two attorneys general in recouping fees from scammers (not timeshare related).
Like I stated earlier, one of you needs to stand up and be the leader by starting a website or a blog related to this scam, and, as a group, go after BJ Cooke and Sunset Harbor with the proper authorities. Relating your experiences here will do no good .... you must get organized.
R P.
Last edited by jayjay on Jan 03, 2013 08:57 AM
I agree with Jayjay. Just complaining about it in here won't get results. There has to be an organized effort. Everyone reporting it to the proper authorities is a start. BOA must also be notified and put on notice. Their fraud department should coordinate the information and decide if PRL and BJ Cooke have perpetrated a fraud through their company. I hope eveyone jumps on board and files complaints with all the powers to be.
Don P.
I talked to BofA again today. Now, I'm being told that any disputes have to be filed within 6 months of the original transaction. I had about 20 different conversations with them last July while filing the original billing dispute,and they never once mentioned a time limit! UGH! This is so frustrating. Today's conversation with BofA was to file a dispute because of "merchandise never received" because my parents never received a deed to the timeshare they purchased at Sunset Harbor Resorts. The vendor on the credit card charge was Sunset Harbor Resorts, not Point Rental Liquidators. Is that how all of you were charged?
Tina K.
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