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Is anyone with me on this? Since Monday's a Federal holiday, no mail will run, so we should get our papers ready to mail by Tuesday. Anybody?
tinak117 wrote:Since Sunset Harbor Resorts' and Point Rental Liquidators' corporate headquarters are located in Las Vegas, NV, I wonder if it's the Nevada Attorney General's Office that we should be filing complaints to.... I filed with La. & Texas, but didn't get very far with it. What if we all set a date or deadline and we all flood them with complaints all at the same time???..... How about we will all gather our information the rest of this week and this weekend, then start mailing the complaint forms Monday Jan 21 and finishing by Monday Jan 28? Let's ALL file complaints on both companies Sunset Harbor Resorts and Point Rental Liquidators. There's a 2-pg complaint form on their website which has to be printed out, filled out and mailed back to them. There are 2 different addresses, so let's all mail ours to the Las Vegas address since that's where these 2 scammers' offices are located. Maybe we can get the AG realize that this if big and maybe they'll do something! Are you with me? Here's the link to the complaint form (or search Nevada Attorney General) http://ag.state.nv.us/about/complaints/Complaint%20form%20LV%20AG.pdfreginaldt11 wrote:Go to the top of page # 24, there you will find 3 addresses to send a complaint to. Go to their website. Texas Real Estate Commission is looking into my complaint.
Tina K.
I have writen to AG in Las Vegas , they can not help Las Vegas Real estate - They stated they can not help BBB in Las Vegas - they have not responded RCI- no response Illinois AG-They sent a card back that they will look into the concern ILLinois Real Estate -They can not help, that was about a month ago Texas AG- No response Texas Real estate- Claimed they are working on some thing that may help Just wrote to Indiana AG- waiting for a response FederalTrade Comm.- waiting for a response. My next step ,if no one will help will be the News media , sending all info and names to TV stations. They may be interested to know that all these departments getting paid with tax money to help the american people ,will not or can not ( as they claim)-- HELP
James V.
jamesv145 wrote:I have writen to AG in Las Vegas , they can not help Las Vegas Real estate - They stated they can not help BBB in Las Vegas - they have not responded RCI- no response Illinois AG-They sent a card back that they will look into the concern ILLinois Real Estate -They can not help, that was about a month ago Texas AG- No response Texas Real estate- Claimed they are working on some thing that may help Just wrote to Indiana AG- waiting for a response FederalTrade Comm.- waiting for a response. My next step ,if no one will help will be the News media , sending all info and names to TV stations. They may be interested to know that all these departments getting paid with tax money to help the american people ,will not or can not ( as they claim)-- HELP
Whatever you do, don't give up ..... sometimes it takes time for agencies to get in touch with you.
I've had 2 state attorneys general help me by getting my money returned (not related to timeshares).
It seems that there are so many complaints being filed concerning timeshare scams (and BJ Cooke in particular) that there's probably a backlog of work.
Justice can be slow.
R P.
Last edited by jayjay on Jan 21, 2013 08:55 AM
I will not give up BJ is still in the public selling scams and living on my money. Just thought I would let people know also that I am going to a meeting this Sunday with a company ( Resort Notifications Dept. ) claims they will show me how to completely and permanently eliminate my Maintenance fee Bills. I am doing this because I know this will also be a scam and want to expose them . I may even try to take a news person with me.
James V.
Last edited by phyl21 on Jan 22, 2013 08:17 AM
That's exactly what needs to be done. Expose them in front of their potential victims. You will save some people a lot of money. I belong to the National Timeshare Owners Association. Some of our members do that every time they get notice of those scam meetings. We're putting a dent in their business. It also feels gret to bust them in front of a crowd. I sleep better at night knowing I saved a people from becoming a victims.
Don P.
jamesv145 wrote:I will not give up BJ is still in the public selling scams and living on my money and I do not care if drags down his whole family. Just thought I would let people know also that I am going to a meeting this Sunday with a company ( Resort Notifications Dept. ) claims they will show me how to completely and permanently eliminate my Maintenance fee Bills. I am doing this because I know this will also be a scam and want to expose them . I may even try to take a news person with me.
I am so glad you are going to this meeting. We also got a letter from this outfit. Hope the newperson goes with you.BTW, we live in SW Virginia.
Susan C.
There is no reason the AG in Las Vegas can't help. I think we should all bombard them with letters/complaint forms this week and see if we can get a response. They need to know how many people have been scammed by Sunset Harbor Resorts.
jamesv145 wrote:I have writen to AG in Las Vegas , they can not help Las Vegas Real estate - They stated they can not help BBB in Las Vegas - they have not responded RCI- no response Illinois AG-They sent a card back that they will look into the concern ILLinois Real Estate -They can not help, that was about a month ago Texas AG- No response Texas Real estate- Claimed they are working on some thing that may help Just wrote to Indiana AG- waiting for a response FederalTrade Comm.- waiting for a response. My next step ,if no one will help will be the News media , sending all info and names to TV stations. They may be interested to know that all these departments getting paid with tax money to help the american people ,will not or can not ( as they claim)-- HELP
Tina K.
I agree with the letter writing approach. If enough victims come forward they will act against them. The squeaky wheel gets the grease. If I was a victim of this scam I would be writing my letter right now and I would include copies of this forum with the letter. It would be worth the paper and ink to show them the posts and how they work. BJ Cooke even posted in here and they can use that against him. Verifying his IP address shouldn't be hard to do.
Don P.
Last edited by donp196 on Jan 22, 2013 09:03 AM
Please keep in mind that BJ is a puppet.. the real mastermind is Robert "Guy" Russell.. He lives in Las vegas and the 6132 W Sahara office is in his company's name (Either R&R Venture Group or GLH). He also used all of YOUR money to open the Doctors Express in Henderson. there is actually a news segment you can view online glorifying how they did this for the community.. What a joke.. I understand that BJ lied to you and he deserves the heat as well but make no mistakes about it.. the ones with all your money and the one in charge is Guy and Nonna Russell. He masterminds the sales "pitch". he makes the lion share of the money.. He just gets others to do the dirty work and put the sub contracted companies in their names. but the money flows through or to him.. It really is organized crime
Bob B.
bobb749 wrote:Please keep in mind that BJ is a puppet.. the real mastermind is Robert "Guy" Russell.. He lives in Las vegas and the 6132 W Sahara office is in his company's name (Either R&R Venture Group or GLH). He also used all of YOUR money to open the Doctors Express in Henderson. there is actually a news segment you can view online glorifying how they did this for the community.. What a joke.. I understand that BJ lied to you and he deserves the heat as well but make no mistakes about it.. the ones with all your money and the one in charge is Guy and Nonna Russell. He masterminds the sales "pitch". he makes the lion share of the money.. He just gets others to do the dirty work and put the sub contracted companies in their names. but the money flows through or to him.. It really is organized crime
Going by the above they shouldn't be hard to locate.
R P.
Seem's like it has quieted down on here over the last week but I recently spoke with someone at the resort and wanted to point out a few other things. I believe there is some confusion on who people are calling. If you need to reach the resort you can call them at 936-890-6600. They have hired someone onsite to handle the problems and try to create resolutions.. One big misunderstanding (and for obvious reasons) is that the SHR regional office in Las Vegas is part of Sunset Harbor. That "DBA" was created by Robert "Guy" Russell without approval from the resort.. as you will notice it has the same address as prl, and R&R Venture Group, which are his and BJ's companies.. The man at SHR (the actual resort) said that they are very busy with calls but assured me that if you leave a message they will call you back.
One other thing I want to touch on is WHO actually sold this to you. The HOA as SHR got scammed by Guy Russell and BJ Cooke just like you, the client did. They were sold on the fact that Guy Russell and his organization was going to do things the right way and help create revenue for the resort.. Its my understanding that SHR only got about 20-30% of the sales money.. The rest went to the Guy Russell and the sales company. PRL was really what they were trying to sell. As anyone who bought the product knows, you could buy PRL without the resort, but could not buy the resort without PRL. SO, this would tell me that the true product was PRL, and SHR was a tool to sell it. I may be wrong, feel free to fact check yourself. But what I do know is now the resort is under a pile of debt and issues from states, credit cards, etc. and the sales organization has moved on to scam another HOA and thousands of more individuals. This was part of the scam.. the true culprit(s) set others up to take the fall, while they get rich and stay hidden. Its a disgusting thing. I will help in anyway I can with questions. I am sorry for you, the clients that got took and for the resort that got took by the same organization
Bob B.
This was NOT the case in my parents' scam. SUNSET HARBOR RESORTS HOA IN TEXAS got the $9500 as they are shown as "merchant" on the credit card statement. Debbie Berra, the on-site resort manager, admitted to me that SHR pays broker's commissions to the 2 salesmen that scammed my parents (Hughes Dewailly & Pat Thompson). My parents were scammed May 2012 in Hammond, Louisiana. Debbie Berra's numbers: ph 936-890-1226, fax 936-890-2099 (unless they've changed the numbers), email info@sunsetharborresort.com
bobb749 wrote:One other thing I want to touch on is WHO actually sold this to you. The HOA as SHR got scammed by Guy Russell and BJ Cooke just like you, the client did. They were sold on the fact that Guy Russell and his organization was going to do things the right way and help create revenue for the resort.. Its my understanding that SHR only got about 20-30% of the sales money.. The rest went to the Guy Russell and the sales company. PRL was really what they were trying to sell. As anyone who bought the product knows, you could buy PRL without the resort, but could not buy the resort without PRL. SO, this would tell me that the true product was PRL, and SHR was a tool to sell it. I may be wrong, feel free to fact check yourself. But what I do know is now the resort is under a pile of debt and issues from states, credit cards, etc. and the sales organization has moved on to scam another HOA and thousands of more individuals. This was part of the scam.. the true culprit(s) set others up to take the fall, while they get rich and stay hidden. Its a disgusting thing. I will help in anyway I can with questions. I am sorry for you, the clients that got took and for the resort that got took by the same organization
Tina K.
tinak117 wrote:This was NOT the case in my parents' scam. SUNSET HARBOR RESORTS HOA IN TEXAS got the $9500 as they are shown as "merchant" on the credit card statement. Debbie Berra, the on-site resort manager, admitted to me that SHR pays broker's commissions to the 2 salesmen that scammed my parents (Hughes Dewailly & Pat Thompson). My parents were scammed May 2012 in Hammond, Louisiana. Debbie Berra's numbers: ph 936-890-1226, fax 936-890-2099 (unless they've changed the numbers), email info@sunsetharborresort.combobb749 wrote:One other thing I want to touch on is WHO actually sold this to you. The HOA as SHR got scammed by Guy Russell and BJ Cooke just like you, the client did. They were sold on the fact that Guy Russell and his organization was going to do things the right way and help create revenue for the resort.. Its my understanding that SHR only got about 20-30% of the sales money.. The rest went to the Guy Russell and the sales company. PRL was really what they were trying to sell. As anyone who bought the product knows, you could buy PRL without the resort, but could not buy the resort without PRL. SO, this would tell me that the true product was PRL, and SHR was a tool to sell it. I may be wrong, feel free to fact check yourself. But what I do know is now the resort is under a pile of debt and issues from states, credit cards, etc. and the sales organization has moved on to scam another HOA and thousands of more individuals. This was part of the scam.. the true culprit(s) set others up to take the fall, while they get rich and stay hidden. Its a disgusting thing. I will help in anyway I can with questions. I am sorry for you, the clients that got took and for the resort that got took by the same organization
Yes, SHR does process the money and pays commissions in the amount of 70%-80% to R&R Venture Group who contracts independant agents like Hughes De Walley.. again.. if it ever goes to court this could all be proven with a money trail as to who is collecting most of the money.. This is all backend stuff that the average client doesnt know. But most of you would never agreed to pay 9500 to R&R Ventures, But when it goes through the resort first it seems more legitimate. And only developers could get that BofA card. thats why it shows SHR
Bob B.
When all is said and done Sunset Harbor was still in cahoots with PRL (they should have checked PRL out to the inth degree before deciding to do business with them).
Another thing, Sunset Harbor is a resort In Texas with a developer or HOA. Why are they not going after BJ and his gang with all the contact info in this thread? Surely they have attorneys on call as most resorts do.
And, you say that Sunset Harbor does process the money and pays commissions of 70-80% to R&R Venture group .... then Sunset Harbor is as culpable as R&R and PRL.
R P.
I say amen to that. I have written a reply to Mr Turner's offer of waiving the 2013 Maintenance fees and the up grade to a luxry condo for a visit any time I wished. Of course, I turned him down. In addition to his comment that the resort was broke, I reminded him that I received a letter stating that last year was a great year and ownership doubled from about 1200 to 2400.( These numbers may be off as I am not looking at the letter now). The letter also stated that the Resort was going to expand. I wonder how many of these new owners were also scammed?
jayjay wrote:When all is said and done Sunset Harbor was still in cahoots with PRL (they should have checked PRL out to the inth degree before deciding to do business with them).Another thing, Sunset Harbor is a resort In Texas with a developer or HOA. Why are they not going after BJ and his gang with all the contact info in this thread? Surely they have attorneys on call as most resorts do.
And, you say that Sunset Harbor does process the money and pays commissions of 70-80% to R&R Venture group .... then Sunset Harbor is as culpable as R&R and PRL.
Donald C.
Tina, if for some reason the credit card fraud department won't help you, you could refuse to pay and write a letter to each of the 3 credit reporting agencies to put in your file. Fraud is a different department than disputes usually, by the way. Good luck.
Byron A.
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