Ask RedWeek

Resorts Management Services Wilmington- Delaware

Dec 17, 2010

An overnighted letter will probably be returned to you as undeliverable. the address this company uses is a mail drop box. probably will not make it to them. fax a copy to them, from a bank or notary office, keep verification that it went thru. cancel request means nothing if they do not receive it. scan same letter and email. keep copy of email. cover all your bases.


Stillinthe B.
Dec 20, 2010

stillintheb wrote:
An overnighted letter will probably be returned to you as undeliverable. the address this company uses is a mail drop box. probably will not make it to them. fax a copy to them, from a bank or notary office, keep verification that it went thru. cancel request means nothing if they do not receive it. scan same letter and email. keep copy of email. cover all your bases.

Surprisingly, the USPS tracking site shows it as having been delivered. Perhaps the Mail Boxes Etc. Manager signed for it and put it in the RMS box...


Jerry B.
Dec 21, 2010

Again , as I Stated, This does not mean it made it to the company in time to fall under their cancellation period. Do not be surprised if this is what they tell you.. Best of luck though.


Stillinthe B.
Dec 22, 2010

jerryb213 wrote:
Agree - can't be too careful! I may have gone overboard, but had my letter notarized, made a copy, and then sent it by overnight mail with tracking number and return receipt requested.

Still waiting on the charge to show up on my Discover account so I can dispute it.

If you sent your rescission via USPS, certified mail, return receipt within the rescission timeframe you should be fine. It's the USPS time stamp on the certified mail that's the main issue in a rescission, not when it is received by the company.


R P.
Dec 22, 2010

On 12/10/2010 I was told by Robert Myers from Resort Management Services to send 925.00 Western Union to Cory Woodson in Orlando Florida, track #700-533-8576, from Check Cashing Store #313 670 E. Sample Rd. Pompano Beach Florida, 33064. Reason W.U. sent is I do not have a checking account nor credit cards. I needed to get the 925. to him before 12/11/2010 or the buyer he said was approved, will go for another property and I will lose the sale. So I rushed to cash some checks I have just received from painting Santa Claus and Reindeer, and Frosty the Snowman. I was able to send the 925. at 5:46 pm EST and I was mentally exhausted from rushing to get this to him. Robert Myers was suppose to fax me the contract before he departed the his office. I have yet to receive any contracts nor call from Robert Myers. Have called him like 1000 times and have gotten 2 responses from another person, saying not to panic, is all good, working on the contracts, will be receiving very soon. 2 weeks ago today I was in a semi-panic to get him to confince the buyers to wait one more day, that I will be finished with Santa and Frosty that day and Friday they can have the property. Robert Myers says on his message...god bless...Even the demons say god bless


Robert A.
Dec 22, 2010

Congratulations. You have just lost your money. Sending a Western Union Money Order is the same as sending cash. If you have not sent it yet, then you should not. If you have, and it has not been cashed yet, use your receipt to cancel the Money Order. Why would a company based in DE want you to send money to Orlando,FL?


Stillinthe B.
Dec 23, 2010

stillintheb wrote:
Congratulations. You have just lost your money. Sending a Western Union Money Order is the same as sending cash. If you have not sent it yet, then you should not. If you have, and it has not been cashed yet, use your receipt to cancel the Money Order. Why would a company based in DE want you to send money to Orlando,FL?
I agree wholeheartedly that the unwise volunteering of money as described above is, if already sent, essentially now just "lost money". It would basically be a non-tax deductible voluntary "donation". As far as the nature of the "multi-state" operation, I believe that I may be able to offer some insight into that particular matter.

Since July of 2009 there has been legislation in Florida which, at least to a limited degree, regulates and controls all "upfront fee" listing services based in and operating within the state of Florida. However, a wily and cagey parasite operation seeking to escape the jurisdiction of the Florida Attorney General could simply set up "home base" for its' company in corporation-friendly Delaware (instead of Florida), thereby operating outside the reach and jurisdiction of the Florida Attorney General. Where the "volunteered" money gets sent would seem to be a detail subordinate to the fact that the company may actually be lawfully based in Delaware. This is a good case for (currently non-existent) FEDERAL legislation and regualtion which would apply throughout the ENTIRE USA.

Upfront fee money is NEVER money well spent --- Period, amen. The amount or method of payment or the location of the parasitic recipient are all details which do not in any way alter the indisputable fact that it's wasted money, highly unlikely to ever yield any results and highly unlikely to ever be refunded, either in whole or in part.

The old saying that "a fool and his money are soon parted" is one which (unfortunately) seems to proven correct time and time again. Regrettably, too many people seem to make the expensive mistake FIRST, then begin to do some belated research only AFTERWARD.


KC

Last edited by ken1193 on Dec 23, 2010 07:52 AM

Dec 23, 2010

I've been in conversation with RMS employee Jenna Daniels all day on a buyer for my timeshare in Orlando. Back & forth and no give on trying to not provide $$/credit card info up front to pay the deed clearance process to ensure I don't have any liens or foreclosure against the property. I offered to go through a legal office at my expense to provide said information. No dice--must follow their process. Offered a reduced price of $13K to their offer of $17.2K and the "buyer" pays all costs. No deal. Explained we'd sold another time share just last year and didn't have any up front costs. No good explanation except it's the company's process. Asked for any other options. None given--played on how sorry she couldn't convince me or provide any guarantee that would satisfy me. Bottom line: Deal was too good to be true (been on the market for 2 years) so I'm in agreement with other posts in this thread abou this company and think it's a scam/parasite office/company. Anyone want to buy a timeshare in Orlando, let me know and I'll negotiate.


VA-John A.
Dec 23, 2010

vajohna wrote:
I've been in conversation with RMS employee Jenna Daniels all day on a buyer for my timeshare in Orlando. Back & forth and no give on trying to not provide $$/credit card info up front to pay the deed clearance process to ensure I don't have any liens or foreclosure against the property. I offered to go through a legal office at my expense to provide said information. No dice--must follow their process. Offered a reduced price of $13K to their offer of $17.2K and the "buyer" pays all costs. No deal. Explained we'd sold another time share just last year and didn't have any up front costs. No good explanation except it's the company's process. Asked for any other options. None given--played on how sorry she couldn't convince me or provide any guarantee that would satisfy me. Bottom line: Deal was too good to be true (been on the market for 2 years) so I'm in agreement with other posts in this thread abou this company and think it's a scam/parasite office/company. Anyone want to buy a timeshare in Orlando, let me know and I'll negotiate.

Good for you for analysing the sales pitch before falling for this scam. Unfortunately many of the victims get so excited hearing that their timeshare can sell for a lot of money, that they fail to think rationally.

As for selling your timeshare, you can place an ad on Redweek for $60. Advertising in these forums is prohibited.


Lance C.
Jan 10, 2011

I recieved a call today from these people that say we talked in Oct (not) and they want to bill our credit card co. for 1495.95 for the sale of a timeshare, the owners are anxious to take over (supposedly sold in Oct) If I were the buyer i would not have waited since oct. both names of reps that were given to me, we have never heard of. We have not recieved any contracts to sign or any information pertaining to the sale of our timeshare... what company would operate this way ??


Sharon S.
Mar 09, 2011

Yes I have...STAY AWAY FROM THESE PEOPLE...THIS IS A SCAM....they have taken so many people on this scam...and sadly enough to say we are one of those unfortunate ones... I would love to discuss this further with you before you fall for their crap..email me at kel_038@hotmail.com and we can talk....


Kelly F.
Mar 09, 2011

Ladies and gentlemen, for those of you duped in such a way by these companies, I will let you in on a little secret. Reporting these companies is the only way to handle them. If you want your money back from them do not threaten to report them to the Attorney Generals office or the better business bureau. The agency that will get a response from them is the Department of agriculture. This is the agency that actually regulates telemarketing companies. Once you drop their offices name they are real quick to return monies to you.


Stillinthe B.
Mar 09, 2011

If you do get taken in, IMMEDIATELY send an email or letter of both indicating you intend to exercise the 7-day option out provision. Send it return receipt requested -- while the address is a postal box I did receive a signed return receipt (whoever signed it may have been fired by now). If you used Discover, you can go to your account activity page and open a dispute; after 3 weeks or so you can upload docs to support your case - I uploaded the letter I sent (notarized, for good measure), return receipt, USPS Tracking receipt, signed return receipt, a copy of the contract that showed the 7-day opt out clause, etc.

Discover will give a temporary credit. They eventually made the permanent. RMS never replied to any of their inquiries or disputed any of my document. I suspect they're just too busy trying for more scams.


Jerry B.
Mar 09, 2011

Trying to reach RMS,DEL, is almost Inpossible, they drag it out, stalling all the time, are they useing my money all the time as the market is good. Help if you can!


John A.
Mar 10, 2011

I give up,,,,did i lose my money forever?????since i sent almost 2K to rms...and now they as yesterday would not answer their phones...now the phone today are disconected..so how do i join a group and we can gang together and get our money back..and be told of what company is on the up and up that can really help you sell you timeshare.???


Teter S.
Mar 10, 2011

yes i have lost my money..that rms company had discounted their phones...a few days ago...i did get through and pushed in an extension..and it said that voice box was full...never did i get to talk to anyone...TODAY..THE PHONES ARE DISCOUNTED..HOW DO I GET MY MONEY BACK>?????


Teter S.
Mar 10, 2011

tHEY HAVE MY MONEY 2 K AND I HAVE NOTHING...they have cut off their phone lines../you can call them...if i write it goes into a empty mail box someplace..they not going to read the note...so what can i do...what state attorney or whom can we get intouch with to put these parasites out of work.


Teter S.
Mar 10, 2011

Yep jenna daniels lured me into this thing and go tmy money..now you cant get hold of anyone ...that they discounted their phones...that got to be a smart person out there that can help us.....anyone??


Teter S.
Mar 10, 2011

teters wrote:
tHEY HAVE MY MONEY 2 K AND I HAVE NOTHING...they have cut off their phone lines../you can call them...if i write it goes into a empty mail box someplace..they not going to read the note...so what can i do...what state attorney or whom can we get intouch with to put these parasites out of work.

If the management company is in the state of Deleware, then the Deleware AG is where you need to file your complaint .... most AG's have an online feature where you can file your complaint online.


R P.
Mar 11, 2011

As was stated in my earlier post, reporting to any agency other than the department of agriculture will do no good. a report to the DoA will result in swift action as they are the ones that regulate telemarketing agencies. All the raids you ever hear about are mistakenly reported as being the AG, but if you ever see footage from a raid, it is the ATF, or Alcohol,Tobacco, and Firearms, a division of the department of agriculture. The only action that can really be taken against these companies is if there is no license, or if the phone agents are not licensed with the DoA to do business over the phones. If you still must, report to both DoA and the AG of both Delaware AND Florida.


Stillinthe B.

Note: Please do not post ads in the timeshare forums. If you want to add a timeshare posting, go here.