Closed
General Discussion

point rental liquidators

Mar 11, 2013

I can only hope you get some real resolution. They have hurt a lot of people. Thanks for your effort!


Tom W.
Mar 11, 2013

Thank you. Thank you. Thank you for your efforts. You give reason to feel encouraged.


Jeffe C.
Mar 11, 2013

Got a call back from Sunset Harbor today about their maintenance fee I told them to get it from PRL they told me PLR already already owes them $800,000 i said add my maintenance on. Has anybody paid their fees or is everybody refusing to pay


John M.
Mar 11, 2013

Let me see if I understand this, John doesn't want to pay his maintenance fees because he wants to have Sunset Harbor foreclose on his deed because he's mad at PRL. John, you seem to be having a very hard time following all the posts here. If you don't pay your Maintenance Fees you are the only one it hurts. PRL is your problem not Sunset Harbor. What PRL did was wrong, what you want to do will not hurt Sunset Harbor. It's PRL, Robert Guy Russell, Nonna Russell & Brandon B.J. Cooke you need to go after.


Boobie R.

Last edited by boobier on Jun 17, 2013 10:30 AM

Mar 11, 2013

I also wouldn't pay SHR another cent. The culprits on my parents' scam are the 2 "salesmen" that SHR hired to "sell their timeshares" so SHR is the company I'm blaming for my parents' mess. Debbie Berra, the SHR on-site manager, admitted they paid these guys commissions. I'm not entirely sure PRL even got any of the money. RCI says they never got any money, even though fees were listed on the paperwork for membership in the Points Program. The bill for the 1st annual maintenance dues says payment is required to activate the RCI Points account. I don't know if other victims had this same exact scenario or not. We don't even know for sure if these 2 "salesmen" gave their real names (Hughes Dewailly & Pat Thompson). I haven't found any other posters on this forum that had these 2 guys involved in their sale. Someone posted on this forum that SHR is filing bankruptcy, so what good would it do to send them your maint. dues?

john1914 wrote:
Got a call back from Sunset Harbor today about their maintenance fee I told them to get it from PRL they told me PLR already already owes them $800,000 i said add my maintenance on. Has anybody paid their fees or is everybody refusing to pay


Tina K.
Mar 11, 2013

WOW!! tinak, tinak, Sunset Harbor doesn't own john1914's timeshare, he does. And if he stops paying his maintenance fees it will go into foreclosure. If SHR is filing bankruptcy it has nothing to do with the owners. tinak117, why would you tell anyone to do something that stupid? It will show on his credit report and only hurt him, not Sunset Harbor. And as for (Hughes Dewailly & Pat Thompson) all the salespeople that work for Robert Guy Russell, Nonna Russell, William "Bill" Redford and Brandon "B.J." Cooke use names that they madeup and change every few months. All this information has been posted many, many, many times so please refresh your mind and go back thru all the posts and read again. Just let RCI and the AG's take care of the EVIL scum that they are.


Boobie R.

Last edited by boobier on Jun 17, 2013 10:31 AM

Mar 12, 2013

boobier wrote:
WOW!! tinak, tinak, Sunset Harbor doesn't own john1914's timeshare, he does. And if he stops paying his maintenance fees it will go into foreclosure. If SHR is filing bankruptcy it has nothing to do with the owners. tinak117, why would you tell anyone to do something that stupid? It will show on his credit report and only hurt him, not Sunset Harbor. And as for (Hughes Dewailly & Pat Thompson) all the salespeople that work for Robert Guy Russell, Nonna Russell, William "Bill" Redford and Brandon "B.J." Cooke use names that they madeup and change every few months. All this information has been posted many, many, many times so please refresh your mind and go back thru all the posts and read again. Just let RCI and the AG's take care of the EVIL scum that they are.

I'm with Tina and anyone else that bought into SHR and PRL's spiel .... I wouldn't give Sunset Harbor another cent of my money for maintenance fees or anything else .... they were part of the scam, period, no matter how much you want to point the finger at just PRL and it's associates AND what is the sense in paying maintenance fees to a resort that's filed for bankruptcy .... next step is they'll shut down.


R P.

Last edited by jayjay on Mar 12, 2013 07:52 AM

Mar 12, 2013

Boobier, thank you for all the contact info on Guy and Nonna Russell and I hope and pray that the hammer is coming down soon on these crooks. As far as maintenance fees I am in agreement with Boobier. What owners fail to realize sometimes (not that all of you do) is that those that are harmed when someone fails to pay maintenance fees are the other owners and yourself. Resorts go on, either by acquisition from larger chain resorts, or by struggling HOA's. In a situation like this, where the HOA hired a sales organization, and then that organization went out and fraudulently sold their product, the only ones who are MAKING money is the fraudulent company.. They are contracted to make 60%-80%, in most cases, of the original sales price. They use the resort's merchant accounts, the resort's name, RCI's name, and the barclay, or bank of america card, which only resorts can get, and they go out and sell a legitimate product fraudulently. So when you get mad, and charge back your card, or cxl your purchase, the sales team has already walked away with $6-$8000 of your original $10k and the resort now is responsible for covering your $10000 charge back out of the $2-$4k they made. Part of that $2-$4k has been spent on staff, legal, rci dues, merchant fees etc. leaving them 5%-10% of the original money to cover the FULL chargeback.. Point is, everyone was screwed over from Guy and Nonna's organization in the end.

Resorts have a set "hard cost" with taxes, overhead, utilities, etc. When, for example, 30% of owners choose not to pay dues, who will have to make up for it? Yep, the other owners. Non performing intervals create higher dues for the performing ones. Also if that happens, now your resort will not be kept up as well, again harming the owners. If the developer goes belly up, the only difference you will see is who's website is associated with the resort and who you are paying your maintenance fee's to. If a bigger company comes in and acquires the property they are going to try to recoup that cost, again raising maintenance. When you tell them that you felt it was sold to you under false pretenses, their response will be, "you made a financial obligation" and either you will be foreclosed on and your credit will be damaged, or they have the right at that time to pursue you civilly. None of these are good outcomes for anyone involved.

I know its a bad spot for everyone involved, the clients, the h.o.a., and the developer, but the bottom line is that unless you can "legally" get out of it through dispute or cancellation, you will only be hurting yourself and the other owners by not paying.

I am sure this will not be a popular post but it is honest and true.


Bob B.
Mar 12, 2013

bobb749 wrote:
Boobier, thank you for all the contact info on Guy and Nonna Russell and I hope and pray that the hammer is coming down soon on these crooks. As far as maintenance fees I am in agreement with Boobier. What owners fail to realize sometimes (not that all of you do) is that those that are harmed when someone fails to pay maintenance fees are the other owners and yourself. Resorts go on, either by acquisition from larger chain resorts, or by struggling HOA's. In a situation like this, where the HOA hired a sales organization, and then that organization went out and fraudulently sold their product, the only ones who are MAKING money is the fraudulent company.. They are contracted to make 60%-80%, in most cases, of the original sales price. They use the resort's merchant accounts, the resort's name, RCI's name, and the barclay, or bank of america card, which only resorts can get, and they go out and sell a legitimate product fraudulently. So when you get mad, and charge back your card, or cxl your purchase, the sales team has already walked away with $6-$8000 of your original $10k and the resort now is responsible for covering your $10000 charge back out of the $2-$4k they made. Part of that $2-$4k has been spent on staff, legal, rci dues, merchant fees etc. leaving them 5%-10% of the original money to cover the FULL chargeback.. Point is, everyone was screwed over from Guy and Nonna's organization in the end.

Resorts have a set "hard cost" with taxes, overhead, utilities, etc. When, for example, 30% of owners choose not to pay dues, who will have to make up for it? Yep, the other owners. Non performing intervals create higher dues for the performing ones. Also if that happens, now your resort will not be kept up as well, again harming the owners. If the developer goes belly up, the only difference you will see is who's website is associated with the resort and who you are paying your maintenance fee's to. If a bigger company comes in and acquires the property they are going to try to recoup that cost, again raising maintenance. When you tell them that you felt it was sold to you under false pretenses, their response will be, "you made a financial obligation" and either you will be foreclosed on and your credit will be damaged, or they have the right at that time to pursue you civilly. None of these are good outcomes for anyone involved.

I know its a bad spot for everyone involved, the clients, the h.o.a., and the developer, but the bottom line is that unless you can "legally" get out of it through dispute or cancellation, you will only be hurting yourself and the other owners by not paying.

I am sure this will not be a popular post but it is honest and true.

This situation is not about deadbeats that don't want to pay their maintenance fees for whatever reason leaving other owners responsible for financially taking up the slack via higher fees .... this situation is about Sunset Harbor knowingly getting into cahoots with PRL .... SHR bought into PRL's scam spiel so they are just (if not more) responsible.


R P.
Mar 12, 2013

bobb749 wrote:
Boobier, thank you for all the contact info on Guy and Nonna Russell and I hope and pray that the hammer is coming down soon on these crooks. As far as maintenance fees I am in agreement with Boobier. What owners fail to realize sometimes (not that all of you do) is that those that are harmed when someone fails to pay maintenance fees are the other owners and yourself. Resorts go on, either by acquisition from larger chain resorts, or by struggling HOA's. In a situation like this, where the HOA hired a sales organization, and then that organization went out and fraudulently sold their product, the only ones who are MAKING money is the fraudulent company.. They are contracted to make 60%-80%, in most cases, of the original sales price. They use the resort's merchant accounts, the resort's name, RCI's name, and the barclay, or bank of america card, which only resorts can get, and they go out and sell a legitimate product fraudulently. So when you get mad, and charge back your card, or cxl your purchase, the sales team has already walked away with $6-$8000 of your original $10k and the resort now is responsible for covering your $10000 charge back out of the $2-$4k they made. Part of that $2-$4k has been spent on staff, legal, rci dues, merchant fees etc. leaving them 5%-10% of the original money to cover the FULL chargeback.. Point is, everyone was screwed over from Guy and Nonna's organization in the end.

Resorts have a set "hard cost" with taxes, overhead, utilities, etc. When, for example, 30% of owners choose not to pay dues, who will have to make up for it? Yep, the other owners. Non performing intervals create higher dues for the performing ones. Also if that happens, now your resort will not be kept up as well, again harming the owners. If the developer goes belly up, the only difference you will see is who's website is associated with the resort and who you are paying your maintenance fee's to. If a bigger company comes in and acquires the property they are going to try to recoup that cost, again raising maintenance. When you tell them that you felt it was sold to you under false pretenses, their response will be, "you made a financial obligation" and either you will be foreclosed on and your credit will be damaged, or they have the right at that time to pursue you civilly. None of these are good outcomes for anyone involved.

I know its a bad spot for everyone involved, the clients, the h.o.a., and the developer, but the bottom line is that unless you can "legally" get out of it through dispute or cancellation, you will only be hurting yourself and the other owners by not paying.

I am sure this will not be a popular post but it is honest and true.

Bob, you sound like that guy that represents SHR.


R P.
Mar 12, 2013

understood.. but larger companies that are going to acquire a struggling resort for a steal aren't going to be interested in the "why's" nor are other owners who have to pick-up the slack for costs. You and I both know that the people in this forum aren't "deadbeats" but H.O.A.'s don't sort out their bad debt into 2 files that are labeled "deadbeats" and " folks who were unfortunately tricked into purchasing this resort under false pretenses". They see a contract that was signed (with an acknowledgement that states " no verbal promises were made" all contracts have them) and complete and will intend on collecting the maintenance fees that are owed. The sad part is that these poor folks will never get their money back. Our best hopes are that the criminals are put behind bars so it doesn't continue to happen. But they own it, and again, unless they can get out through legal remedy, they will only be worsening their own woes by not paying maintenance.

And JayJay, I along with everyone on here appreciate your desire to help with this situation and your guidance, but before you get people riled up and heading down a wrong path, don't post hastily and "suggest" things that can damage these owner's further. I know it is done with good intent, but you believing in what you are saying doesn't make it true, nor does it necessarily help these owners. (I am only referring to the last post) Keep up the fight, and thank you for caring for the folks on here even though you don't have a dog in it.


Bob B.
Mar 12, 2013

As I stated in my first post. I worked for Guy and Nonna for a while until I figured out what they were doing. I do not work for the resort. I do feel obligated to shed as much light on the situation as possible because of my former ties and have offered my services to those that might be investigating PRL, to help, even if it is not always popular. I am a timeshare "Professional" not a timeshare crook. Our industry is damaged because of schemes like PRL. It makes my job harder. Timeshare is not a bad industry. It just has some bad people in it. I believe that it can do great things for some families and that it can be sold properly.. There are many solid, moral, honest people in this industry, but they don't get the attention that the bad ones get. One bad apple...

jayjay

bobb749 wrote:
Bob, you sound like that guy that represents SHR.


Bob B.
Mar 12, 2013

Well, the reason I posted about not paying maint. dues is because John asked what other people were doing...... Anyway, maybe John1914 really DOESN'T own a timeshare. My parents never received the deed that was promised in their contract, so I don't think they really own it. They'd be really stupid to pay maintenance fees to a bunch of scam artists. If SHR is really losing as much money as you think they are, it would be fully in their power to stop making these fraudulent sales. By now they must realize that a lot of people are cancelling the contracts and/or defaulting on the payments and/or threatening legal action. But, do you see them stopping? NO! They apparently just keep on "selling" more and more "timeshare interests". Makes me wonder if there's no limit to how many "timeshare interests" they can sell for each condo unit. Anyway, I didn't tell John what to do, I said I wouldn't pay them another cent. That is the advice I gave my parents though. They don't have to worry about their credit report, but there may be other ways SHR could try to hurt them. If SHR pursues legal action, my parents will bring legal action against them also. As far as sittting back and waiting for RCI and AGs to do their thing, I haven't seen much of anything happening on that front. RCI claims they're in the process of disaffiliating SHR from their network, but I was told that months ago. As of now, SHR is still available on RCI.com.

boobier WOW!! tinak117, why would you tell anyone to do something that stupid?


Tina K.
Mar 12, 2013

If your parents have a contract, get the contract number off it and post just the number and i will do everything I can the get you the Deed. The contract number is a six digit number on the paperwork. I won't need a name or address or phone number. I know one of the ladies in the Las Vegas office that will get it to you without them knowing. I wish I could show and tell you all that RCI and the AG's are doing but I can't at this time, sorry. Guy Russell, Nonna Russell, Bill Redford & Brandon B.J. Cooke are going down soon.


Boobie R.

Last edited by boobier on Jun 17, 2013 10:31 AM

Mar 13, 2013

TinaK117, SHR ended their affilliation with the organization that created PRL including Guy Russell and BJ Cooke in November 2012. PRL shut their doors and Guy and BJ created Excess Property Solutions, which they are still out there selling only they have found a new source of inventory since SHR pulled the plug on them. As a matter of fact, they are calling SHR owners now telling them that they are working with RCI and to come out to a meeting and trying to sell you a new product for 10k with the promise of getting out of the SHR ownership.. It's insane what these guys will do to scam people out of money.


Bob B.
Mar 13, 2013

tinak117 wrote:
Well, the reason I posted about not paying maint. dues is because John asked what other people were doing...... Anyway, maybe John1914 really DOESN'T own a timeshare. My parents never received the deed that was promised in their contract, so I don't think they really own it. They'd be really stupid to pay maintenance fees to a bunch of scam artists.

Tina you can check with whatever county in TX that SHR is in .... they would have a recording of the deed if there was one .... you can google for their contact info.

Edited to add that SHR is in Willis TX which is in Montgomery County TX .... call the Montgomery County TX courthouse and ask for their deeded property division to see if your parents are listed as a deeded owner at SHR.


R P.

Last edited by jayjay on Mar 13, 2013 08:17 AM

Mar 13, 2013

bobb749 wrote:
And JayJay, I along with everyone on here appreciate your desire to help with this situation and your guidance, but before you get people riled up and heading down a wrong path, don't post hastily and "suggest" things that can damage these owner's further. I know it is done with good intent, but you believing in what you are saying doesn't make it true, nor does it necessarily help these owners. (I am only referring to the last post) Keep up the fight, and thank you for caring for the folks on here even though you don't have a dog in it.

I haven't gotten anyone riled up (as you say) .... they were already riled up when they came to Redweek's forums .... I mainly post on Redweek's forums to educate people on timeshare scams .... and SHR and PRL are timeshare scams, period ... just look at all the posts in this one thread concerning such .... I see SHR closing their doors in the near future .... I certainly wouldn't pay maintenance fees to a failing resort.


R P.

Last edited by jayjay on Mar 13, 2013 08:29 AM

Mar 13, 2013

bobb749 wrote:
As a matter of fact, they are calling SHR owners now telling them that they are working with RCI and to come out to a meeting and trying to sell you a new product for 10k with the promise of getting out of the SHR ownership.. It's insane what these guys will do to scam people out of money.

Then how come you're not calling RCI to report this scam (they're pirating/using RCI's name) .... you seem to know so much, but you do nothing to help this situation except to blame only PRL.


R P.
Mar 13, 2013

bobb749 wrote:
TinaK117, SHR ended their affilliation with the organization that created PRL including Guy Russell and BJ Cooke in November 2012. PRL shut their doors and Guy and BJ created Excess Property Solutions, which they are still out there selling only they have found a new source of inventory since SHR pulled the plug on them. As a matter of fact, they are calling SHR owners now telling them that they are working with RCI and to come out to a meeting and trying to sell you a new product for 10k with the promise of getting out of the SHR ownership.. It's insane what these guys will do to scam people out of money.

Then (alleged) Excess Property Solution owners ARE totally insane .... why would they think anybody would fall for their scam spiel concerning SHR twice .... and where do they now find their new inventory that you mentioned?


R P.
Mar 13, 2013

ok.. let me address 1 by 1.. 1. I HAVE notified authorities and RCI as have several other professionals in this industry that are trying to help as to the information we have on Guy Russell and BJ Cooke and their ongoing schemes. My understanding is that they are working together to put an end to this company. But, much like organized crime (which this is) the authorities dont jump the first time they hijack a truck. I believe that they are building a solid case with as much evidence as possible so when they show up on their doorstep to arrest them they are going to be facing "hard time" instead of a slap on the wrist.

2. I wasnt insinuating that you are doing anything wrong. I do know that you are here to help JayJay. And as I said I appreciate what you are doing on here. I am on the same side you are, simply trying to educate. I am trying to make sure that owners understand that no matter what the outcome is, whether SHR stays alive with the current management or if it is acquired, those companies are going to expect to collect these fees based off of the contracts that each individual signed. Each owner can do what they want. I know that this isnt a popular statement but it is factual. The resort WILL NOT be closing their doors, only the management may change.

3. These guys are talented salespeople who are convincing. That's why so many owners got taken the first time around. I was mentioning it to help. Everyone is so worked up and looking for help that if they get that call, and attend a meeting, they might believe the lies. R&R's sales teams have done almost $4,000,000 in business this year already which tells me that people are still believing the lies.

4. The people who purchased prl entered a contract, were lied to, and sold a bill of goods because they believed that PRL was going to solve a problem that they had and make them money. SHR entered a contract with the same organization, was lied to, and sold a bill of goods because they believed that the sales organization that created PRL was going to solve a problem that they had and make them money. Thousands of small resorts get into bed with sales groups every year to move non performing intervals and create revenue through maintenance fees. Some of these sales groups are legitimate, faith based, successful companies, and others, like R&R Ventures, R&R closings, Grand Leisure Holidays, Point Rental Liquidators, Excess Property Solutions, and Getaways marketing are not. And to prove my point, after SHR pulled the plug on them, They turned around and found another resort out of florida who signed on to let them sell their inventory and they then used Excess Property Solutions the same way. I understand that the florida resort has already terminated their contract.


Bob B.

This thread is closed. Try searching for a topic or browse our list of forums to join the discussion.