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point rental liquidators

Mar 17, 2013

I am an attorney in New York who was taken in this scam. For me, it was very similar with a few changes. I got a phone call for an update on my bankrupt time share. I owned a time share in Greene County, NY that went bankrupt after 5 years due to suspcious activity of the owners. I met them at a Cheesecake Factory and was told that if I sold my old bankrupt timeshare to a company in Tennesee that they would reduce the price from 27K to 10.5K. I got 40K bonus points and 50K points (give or take) a year for SHR. I was also suppose to get a free one year membership with RCI. I was to get my first check in April, 2013 for the 40K and a check in July 2013 for the 50K. That because of a lawsuit settlement with RCI that they were making this one time deal and I had to make a decision that day subject to a period of recission. Because I could unload my bankrupt timeshare and rent out the timeshare so I can pay for the old bankrupt timeshare that is still on my HELOC, I agreed. I got a letter from the Tenn. company to give over ownership to my timeshare. It seems OK. However RCI has no account for me; I have no points; never got a check from PRL. The 1-855 number was never answered and did not get a call back. I talked with the named person from SHR. I have put in for a chargeback from the RCI credit card given at the time & will submit a complaint to the NY attorney General. I wondering if anyone can give me any advice how else to proceed from here and I will promise to provide any updates to this thread so other people can get their money back. Particularly I would like to talk with anyone who applied for a charge back on their credit card and why they were given a chargeback or denied a chargeback. I am also wondering if anyone had a contact with Excess Property Solutions and whether they will agree to rent these properties at .075 a point or if this is part of the scam as well. The saleman who sold me this timeshare is still in contact with me and seems to want to help but also seems to not have his phone calls returned either. He said I should contact Exclusive Vacations to see if they will help. After three phone calls no return phone call. He also told me EPS was going to take over for PRL by March 1, 2013. I have heard nothing and wondering if anyone else has heard the same.


David R.
Mar 17, 2013

Did they make you jump through alot of hoops to get the money back or was it easy after all the knowledge of what went on? Were they easy to deal with or really trying not to return the money? Since I will do the same thing, I am wondering if you can provide advise and/or a copy of the letter notifying them of the refund with the hope that the company will return the money without problem if I submit that letter.


David R.
Mar 17, 2013

TO boobier This is what I am having a hard time understanding . J & L Platium Marketing was at the same address as SHR. They had a lawsuit against them in 2010 from North Dakota. So some time after 11-4-2010 they changed to R & R Ventures. Las Vegas AG in my letter stated they could not find a pattern at that location and they also could not do anything because they do not have a division to handle these complaints. The letters I have gotten back from other AG have not sounded promissing either. Now, with all the activity that both these companies have had and the complaints on the BBB and this forum , I find it hard that they are still trying to put a case together. As long as these companies have be scamming people , being in the same type of business I beleive they all know each other . Now someone writes that they are going Bankrupt , I have not heard that from them yet. I would think there is enough evidence is out there and it has been for a long time with nothing being done and the same people still selling. Does this sound like the AG from the states are really trying to do something. I would think if the scammers knew that all these AG were putting a case together they would be getting out of town not going into towns and still selling. What is your take on this??


James V.
Mar 17, 2013

tinak117 wrote:
I've been waiting 8 months to be able to post this news. My parents finally received credits from Bank of America for every cent they had paid toward their credit card for the$9500 charge from Sunset Harbor Resorts including any interest and fees!!!!!!!

Congratulations ..... the squeaky wheel gets the grease .... kudos to you for following through ..... I would have done the same thing until my money was refunded to me.


R P.
Mar 17, 2013

davidr1035 wrote:
I wondering if anyone can give me any advice how else to proceed from here and I will promise to provide any updates to this thread so other people can get their money back. Particularly I would like to talk with anyone who applied for a charge back on their credit card and why they were given a chargeback or denied a chargeback.

As tinak posted above .... after 8 months and with many conversations and evidence shown to Bank of America's fraud department her parent's finally received their refund ..... as tina showed it takes persistence .... what a fine daughter tina's parents have .... they must be very proud.


R P.

Last edited by jayjay on Mar 17, 2013 08:07 AM

Mar 17, 2013

To jamesv145 Sorry but this is all I could find out, J & L Platium Marketing worked for a company and one of its owners was Guy Russell and Nonna Russell. But, Guy Russell changes company names like he changes hookers I am told, so good luck with this one. And, she also told me they used the same address as the one they use now. So, was Guy Russell & Nonna Russell part of that, sounds like it to me.


Boobie R.

Last edited by boobier on Jun 17, 2013 10:26 AM

Mar 17, 2013

Great news Tina. I hope everyone follows your path and recovers their money and we put the pricipal players in jail for a long time.


Don P.
Mar 17, 2013

when we were in vegas last april 2012, we went to that office on Sahara Avenue and it was listed as Sunset Harbor Regional Office and we talked personally to Lisa and believe me she wasn't very happy to see us and basically indicated we shouldn't be there. She emailed BJ right away and told him to call us. We knew immediately there was something wrong w/the whole deal!


Eunice D.
Mar 17, 2013

Glad to hear the good news Tina. Your persistence w/ all this really paid off.


Eunice D.
Mar 17, 2013

To euniced6

The person was : Lisa Jacobe

R & R Venture Group R & R Medical Group R & R Closing PRL Point Rental Liquidators (Changed name to EPS) EPS Excess Property Solutions (Change name from PRL) Grand Leisure Holidays Get-a-way Marketing GNS Electric Doctors Express, Henderson, NV That office is a front and phone room for all of Guy Russell and Nonna Russell, PRL - Brandon "BJ" Cooke, William "Bill" Redford and that is where Guy's marketing phones are telling people They are with RCI. That is why Lisa Jacobe did NOT want you there.


Boobie R.

Last edited by phyl21 on Aug 15, 2013 09:36 PM

Mar 17, 2013

Way to go Tina... I am so Proud...Your Parents have a Great Daughter in You.... I know they are Relieved..

Glad something worked out for all of you.


Scarlett M.
Mar 18, 2013

This is interesting to me , since in this forum and also as I have been told, that Bill Mitchell and SSH are innocent of any wrong doing and were also scammed and lost money. First when I was told PRL was going out of business , I was told that Bill Mitchell was flying in from Las Vegas to talk with the staff. I believe he knew about the office in Las Vegas that now he claims they had no affiliation with .Second, with his business experience and experience with contracts, it is difficult to see him and his associate ties getting scammed or did he and all his associates just close their eyes . This was copied out of the BBB sight for Sunset Harbor: Alternate Business Names JMBN Family Ltd. Partners -R&R Venture- Rental Liquidator Sunset Harbor Resort & Luxury Condominiums-- The JMBN was interesting , after looking this up It showed other people connected to Bill Mitchell. Just connecting dots.


James V.
Mar 18, 2013

I know she got her money back. I want to know how hard it was to get it back and what BoA wanted in order to give her the money back so I could avoid any delays. I also want to know the name of a contact person with BofA.


David R.
Mar 18, 2013

Connecting Dots . . . . . . . . . . . . . . . . . . . . . . . . >>>>

To jamesv145: Here is something I found on the Internet last night.

http://www.insidethegate.com/gatehouse/2011/05/western-usa-may-28-2011/

Trent Van Buskirk / & / Guy Russell use to be partners in the same company called VBS at the same address R & R Venture Group uses today. ??? I called my contact for more information and she told me that these two parted ways because Guy Russell stole money from the company.

Dated May 28, 2011 LAS VEGAS: Bad dog! Sit! Stay! Trent Van Buskirk, CEO of Las Vegas-based Vacation Business Services (aka Global Points) has been a bad boy. According to reports, his group has been calling timeshare owners across the country, meeting them in restaurants and selling them a new timeshare under the guise of converting their existing weeks into RCI Points. That’s right. Their victims believe a convoluted story about how they need to buy a week at Club Trinidad, a Palm Springs, CA, timeshare in order to get them the amount of points they need. The victims are allegedly assured that before a bill comes due RCI will convert their units to points, which would then be used to pay off Club Trinidad. The price? Somewhere in the vicinity of $7,000- $8,000, which is put on a credit card. Naturally, RCI knows nothing about this; not only do the victims of this deal NOT end up with RCI Points, they DO end up with another timeshare which they didn’t want and didn’t realize they were actually buying. There are also reports that in some cases no “buying of a timeshare” was ever mentioned during the presentation. In this scenario potential clients were told that the money being paid would go directly for the purchase of RCI Points. Imagine their surprise when they realized they had bought a timeshare in Palm Springs and still didn’t have the Points they wanted! Don’t you have to wonder if Club Trinidad knows this is going on??? Trent Van Buskirk has had a long history of bad dealings. It is unfortunate because there ARE great re-sellers out there who give value for the money. Trent…clean this up, or you will be cleaned up. Consumers have rights, and you can not give the entire industry a bad name… NOTE: This sure sounds like Guy Russell & Nonna Russell to me.

jamesv145 wrote:
This is interesting to me , since in this forum and also as I have been told, that Bill Mitchell and SSH are innocent of any wrong doing and were also scammed and lost money. First when I was told PRL was going out of business , I was told that Bill Mitchell was flying in from Las Vegas to talk with the staff. I believe he knew about the office in Las Vegas that now he claims they had no affiliation with .Second, with his business experience and experience with contracts, it is difficult to see him and his associate ties getting scammed or did he and all his associates just close their eyes . This was copied out of the BBB sight for Sunset Harbor: Alternate Business Names JMBN Family Ltd. Partners -R&R Venture- Rental Liquidator Sunset Harbor Resort & Luxury Condominiums-- The JMBN was interesting , after looking this up It showed other people connected to Bill Mitchell. Just connecting dots.


Boobie R.

Last edited by boobier on Jun 17, 2013 10:27 AM

Mar 18, 2013

It looks like the hammer is going to fall on the scammers before we know it. I can't wait until they bust them and we learn where they will be prosecuted . I think a group of us should meet at the courthouse where they get arraigned and then have a celebration dinner afterwards. It's just a matter of time now.


Don P.
Mar 18, 2013

Excellent to hear....I've gotten my "dispute" papers nearly ready to send. I've even used words from these blogs as supportive evidence of who, where, and when. Congrats to you and your parents...I hope I can find the same success.

tinak117 wrote:
I've been waiting 8 months to be able to post this news. My parents finally received credits from Bank of America for every cent they had paid toward their credit card for the$9500 charge from Sunset Harbor Resorts including any interest and fees!!!!!!!


Gary W.
Mar 18, 2013

Well put donp196 It will be a great moment for all of us. But believe it or not it will be a great moment for the people in the office in Las Vegas that work for the Russell's. They're just hanging in there till it all comes down. The Russell's have done them wrong also. (that's another story that will come out in court)


Boobie R.

Last edited by boobier on Jun 17, 2013 10:27 AM

Mar 19, 2013

To boobier Very interesting artical , Thank You. One sentance stands out to me is that -and I copied from your information - ( Don’t you have to wonder if Club Trinidad knows this is going on??? ) So when I am told that SSH and Bill Mitchell had no idea what was going on ,I have to wonder.


James V.
Mar 19, 2013

To jamesv145

The quote "Don’t you have to wonder if Club Trinidad knows this is going on???" was found on the internet at: http://www.insidethegate.com/gatehouse/2011/05/western-usa-may-28-2011/ I was not the one that said this, I just found it. Club Trinidad is a resort that Guy Russell & Nonna Russell sold when partners with Trent Van Buskirk, CEO of Las Vegas-based Vacation Business Services (aka Global Points)


Boobie R.

Last edited by boobier on Jun 17, 2013 10:27 AM

Mar 19, 2013

To jamesv145

Think of the resorts as used cars The owner of the used car lot Guy Russell & Nonna Russell R & R Venture Group R & R Medical Group R & R Closing PRL Point Rental Liquidators (Changed name to EPS) EPS Excess Property Solutions (Change name from PRL) Grand Leisure Holidays Get-a-way Marketing GNS Electric Doctors Express, Henderson, NV goes and buys some used cars and gives them to his Salesmanagers ( Brandon "BJ" Cooke & William "Bill" Redford) to have his salespeople sell them. You can buy used cars anywhere, anytime.


Boobie R.

Last edited by boobier on Jun 17, 2013 10:28 AM


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