point rental liquidators

Can you please help me?!?!?! I have been faxing, calling and mailing information about the fraud committed by PLR to the RCI Bank of America Card and they "don't have documentation of calls, faxes or US Mail!" I am going crazy with this whole scam! I have screamed, cried, it walls and furniture....where does this end? Who is responsible? How does this happen to law abiding U.S. citizens?????? Is there anything I can do to resolve any of this? I had gotten the "Letter of Threat" for not paying my main. fees....someone gave me Mr Turners cell phone number...he ended up waiving the fees for this year, but next year will call for them again! I am praying for closure in this.....but not seeing the light at the end of the tunnel....any suggestions are appreciated.

Can someone tell me how old the charge was that was refunded to the parents who purchased at Sunset Harbor?? I have been in contact with RCI Bank of America but they have informed me that I waited too late to take action...I am driving myself insane trying to get through...Please help! Can you give me the name of the dept. at Bank of America that assisted you? I have talked to the fraud dept. as well at billing inquiries, I have sent faxes and hard copies...still they say I did not notify them in a timely manner. We made our purchase in 2011...comment to help please!!

When Hughes Dewally scammed me and my husband...he was with a woman by the name of "Pat"...Pat Lugo...they are both from the Conroe Tx area...was your Pat a woman?

To deborahw286 What is it that you are trying to find out? Pretty much everything you need to know is in one of the posts in this forum. Hughes Dewally worked under Guy Russell & Nonna Russell (R&R Venture Group & GLH) Brandon "BJ" Cooke (PRL) William "Bill" Redford (Getaway Marketing) Matt Johnson (R&R Medical Group)

I've talked to so many different people in the Billing Disputes dept. and the Fraud dept. at BofA, that I stopped keeping up with the names. You rarely get to talk to the same person when calling back. My parents were scammed 5/29/12. We tried filing "fraudulent charges" with BofA on 7/2/12 which sort of put the credit card acct. in limbo for up to 90 days while they were attempting to resolve the dispute. They eventually rejected our claim bc SHR (the merchant) insisted the contract was not fraudulent. I continued researching and later found info on this forum about another way to file a dispute. This 2nd dispute was filed 1/3/13. At first, BofA wouldn't start the dispute bc it had been over 6 months since the initial charges. I think the 90 days the acct was on hold during the 1st dispute is what finally allowed them to process the 2nd dispute. We had to wait 45 days to get an answer, but finally got credits to the CC accts. The reason I don't post the specifics on here is that SHR probably reads this and I don't want to give them any tips on ways that victims have been successful fighting their scams. I wish we could separate the victims from the scammers on here. If your initial charges were less than 6 months ago, I would def file disputes NOW. BofA said it's in the form that you signed to open the acct that any disputes have to be filed within 6 months. That's why PRL's contract says it takes 6 months to get your 1st check. UGH! Don't think for one minute that Sunset Harbor Resorts doesn't know about this scam and endorse/encourage it, probably initiates it. Debbie Berra, the on-site manager, admitted to me that she knew Hughes Dewailly & Pat Thompson (male) very well & that they paid them commissions for selling their timeshares. The charges on the CC list SHR as the merchant, not PRL.

deborahw286 wrote:

Can someone tell me how old the charge was that was refunded to the parents who purchased at Sunset Harbor?? I have been in contact with RCI Bank of America but they have informed me that I waited too late to take action...I am driving myself insane trying to get through...Please help! Can you give me the name of the dept. at Bank of America that assisted you? I have talked to the fraud dept. as well at billing inquiries, I have sent faxes and hard copies...still they say I did not notify them in a timely manner. We made our purchase in 2011...comment to help please!!

In what state did you meet with Hughes Dewailly? I noticed that Louisiana wasn't on the list of AGs investigating, even though we did file complaints with them. Pat Thompson is male, but that may not even be his real name. I spoke with BJ Cooke on the phone a few times. He said he knew Hughes Dewailly and that Hughes had closed his company down shortly after my parents were scammed. Another company associated with Hughes' name: HD Great Getaways@yahoo.com.... Another entity associated with PRL is Red Rock Corporate Solutions, LLC at 6655 W. Sahara Ave, Suite E-102, Las Vegas, NV 89146.

deborahw286 wrote:

When Hughes Dewally scammed me and my husband...he was with a woman by the name of "Pat"...Pat Lugo...they are both from the Conroe Tx area...was your Pat a woman?

PRL is Red Rock Corporate Solutions, LLC at 6655 W. Sahara Ave, Suite E-102, Las Vegas, NV 89146. This is the accounting firm that does ALL of Guy Russell & Nonna Russell's companies.

As I stated, with all the information that is in this forum and available on the internet and still I read that the AG from these states are putting a case together and Las Vegas does not see a pattern. From what I have read is that the same people are still selling under another name. I have to wonder what more information do the AG need???? Has anyone gotten a reply back from any AG in writing that they are putting a case together against any specific person or company???

It seems obvious to me that a large section of Sahara Ave. in Las Vegas needs an EXTERMINATOR more than anything. My wife and I were ripped off by a Harvey Brooks/Bobby Saldena/Anthony Russo two years ago.Their address was 2300 W.Sahara. Fortunately,they only got us for $1k. We tried the expectedly limp, ineffective Las Vegas BBB (what a joke!)and gave up. But, really, there seems to be a large fetid nest of vermin thriving on Sahara Avenue (2000-6000 block). What do city/state officials normally do when they have a known element of crime in their midst. What if this area was known for prostitution? drugs? money laundering? Would the AG, Mayor, Governor or anyone go after the area as a sore spot for their area? I know. I know: it has to become a squeaky-enough hinge. Well, let's hope that we can be the noise that draws the attention to Sahara Avenue.

All I can tell you is that everyone in here is doing a great job researching their options. Tina has given everyone some valuable information to follow up on. She also proves that if you are persistant you can succeed. Boobier gives us hope that the principal players will be brought down by the justice system.

I worked in law enforcement for over twenty five years and I can tell you that it takes time to bring a case together and charge the persons responsible. Usually a few players are offered plea deals to inform on the others. The first few to come forward get deals and the others get prison terms. They are probably linig up now to see who gets the deals.

Please be vigilant like Tina and don't back down. The sqeaky wheel gets the grease. Sometimes you have to do most of the work yourself but it pays off like it did for Tina. Hopefully down the road we will all be celebrating when they bust BJ and his band of thieves.

To donp196 Very well said, Believe me, the deals have been cut with a few players and people still on the inside are singing like Jay birds everyday knowing the judgment day is near. Everyone just hang in there. For sure, Robert Guy Russell, Nonna Russell, Brandon "BJ" Cooke, William "Bill" Redford & Matt Johnson are going down.

Absolutely!

The key here is to be such a pest to both the credit card company and SHR that they have to take some action. Keep your head, but make sure that they know you mean business. It is almost a full-time job. It took us from October 2012 until last week to get things 'totally' straightened out. Even after they had returned money, they were still trying to collect for Mant. Fees. I called them and let them know we didn't have a Contract any more and we wouldn't pay for something we didn't have. They 'told' me that there would be no more notices for payment and they would clear it all out. I'm still skeptical. We have one last thing to do where we will finally feel safe from them. I'll tell you after that is done so it doesn't come back to bite us. As it has been mentioned, this forum is searchable by everyone including those associated with the Russells, Cooke and SHR.

Calling SHR and telling the Credit Card Company (CCC) what you have tried and whom you have spoken to at what time and date at SHR is very important to do first! Putting together documentation of each conversation (and possible dictation of the call - recorded) can help.

Getting on the phone with the CCC and having them call SHR with you on the line is a key step. Before they make the call, warn them that SHR are masters of the use of delaying tactics (at least they were Oct-Jan). They do this so that they can put out their cheap copies of property titles as a legal method of implying they are legit among other things.

Let them know that PRL, the originator of the deal is incapable of doing their part of the deal and proven fraudulent even by SHR. Because of that, the whole sale to SHR was done under false pretenses. Hence, Fraud. Complanceny on the part of the CCC in this deal can be construed to be an accomplis in these dealings.

I have been in contact with two of our local TV stations and hope to have some kind of link I can send here to encourage you guys.

It is time we, as the victims went on the offensive. We need to become hunters or Preditors against this type of organization. Bringing their 'darkness into the light' is one of the best weapons we have in calling them out. This forum, although it is a nice resource is not enough. Contact your local network affiliates and let them know what's going on and who is involved. It may be some time as they want to do their own investigations, but the 'truth will out!'

Cheers and happy hunting.

magepro1 wrote:

Absolutely!

Cheers and happy hunting.

How ironic that you use that term.. When I worked for Guy and Nonna Russell, whenever they would send out an email for a new procedure or update, he would end his email with "Happy Hunting." Although they are still out there trying to scam people isn't it great that now people are using that term to go after him.

We are in Louisiana....they were at the Texas Roadhouse on Nelson Road, Lake Charles is the town.

I am a New York lawyer who does not practice consumer law. However, I am a victim too & I just applied to BofA for a $10,500 chargeback. From research I did on the internet, you may be able to sue BofA under the Truth In Lending Act, 15 U.S.C. Sect. 1666i. wherein you could assert a breach of contract action and maybe get a small amount of punitive damages and attorney fees. 15 U.S.C. 1640(a)(3). If a class action is instituted by that lawyer, that lawyer may get even more money. Since your parents bought in 2011, it may depend on whether they received any money from PRL and when they noticed a breach of contract. The time period does not run until the delivery of the service, i.e. getting rental checks from PRL. The Statute of Limitations for a breach of contract start from the date of the breach. However each state has its own statute of limitations period and I do not know where they live. There are also some other limitations I do not have space to list. My advice is to talk with a lawyer in your area about suing BofA under this act.

tinak117 wrote:

I've talked to so many different people in the Billing Disputes dept. and the Fraud dept. at BofA, that I stopped keeping up with the names. You rarely get to talk to the same person when calling back. My parents were scammed 5/29/12. We tried filing "fraudulent charges" with BofA on 7/2/12 which sort of put the credit card acct. in limbo for up to 90 days while they were attempting to resolve the dispute. They eventually rejected our claim bc SHR (the merchant) insisted the contract was not fraudulent. I continued researching and later found info on this forum about another way to file a dispute. This 2nd dispute was filed 1/3/13. At first, BofA wouldn't start the dispute bc it had been over 6 months since the initial charges. I think the 90 days the acct was on hold during the 1st dispute is what finally allowed them to process the 2nd dispute. We had to wait 45 days to get an answer, but finally got credits to the CC accts. The reason I don't post the specifics on here is that SHR probably reads this and I don't want to give them any tips on ways that victims have been successful fighting their scams. I wish we could separate the victims from the scammers on here. If your initial charges were less than 6 months ago, I would def file disputes NOW. BofA said it's in the form that you signed to open the acct that any disputes have to be filed within 6 months. That's why PRL's contract says it takes 6 months to get your 1st check. UGH! Don't think for one minute that Sunset Harbor Resorts doesn't know about this scam and endorse/encourage it, probably initiates it. Debbie Berra, the on-site manager, admitted to me that she knew Hughes Dewailly & Pat Thompson (male) very well & that they paid them commissions for selling their timeshares. The charges on the CC list SHR as the merchant, not PRL.

deborahw286 wrote:

Can someone tell me how old the charge was that was refunded to the parents who purchased at Sunset Harbor?? I have been in contact with RCI Bank of America but they have informed me that I waited too late to take action...I am driving myself insane trying to get through...Please help! Can you give me the name of the dept. at Bank of America that assisted you? I have talked to the fraud dept. as well at billing inquiries, I have sent faxes and hard copies...still they say I did not notify them in a timely manner. We made our purchase in 2011...comment to help please!!

davidr1035 wrote:

I am a New York lawyer who does not practice consumer law. However, I am a victim too & I just applied to BofA for a $10,500 chargeback. From research I did on the internet, you may be able to sue BofA under the Truth In Lending Act, 15 U.S.C. Sect. 1666i. wherein you could assert a breach of contract action and maybe get a small amount of punitive damages and attorney fees. 15 U.S.C. 1640(a)(3). If a class action is instituted by that lawyer, that lawyer may get even more money. Since your parents bought in 2011, it may depend on whether they received any money from PRL and when they noticed a breach of contract. The time period does not run until the delivery of the service, i.e. getting rental checks from PRL. The Statute of Limitations for a breach of contract start from the date of the breach. However each state has its own statute of limitations period and I do not know where they live. There are also some other limitations I do not have space to list. My advice is to talk with a lawyer in your area about suing BofA under this act.

Tina has posted that she got a refund from BOA below .... scroll up a few posts .... she did it via persistence and never giving up .... she will have to tell you the exact facts of her persistence.

(tinak117 wrote: I've been waiting 8 months to be able to post this news. My parents finally received credits from Bank of America for every cent they had paid toward their credit card for the$9500 charge from Sunset Harbor Resorts including any interest and fees!!!!!!!)

I am a 64 year old recent retiree, who has been Googling different timeshare terms to study the in's and out's of the industry - and the "schemes, scams and scums" of the business. I got on this forum early this morning, and have been riveted by it's content. Tina, your parents must be so proud of you. You were directed and persistant. I hope others have the same results. Susan, you are a kind heart with a Christian attitude. Unfortunately, faith and patience do not always get rewarded properly. Jay jay, and Donald - you are heroes and battle-tested warriors who have the knack to sense evil in your industry. And Bobb and Boobier - you guys were kind to share your information with a group of "needy" consumers. I am trying to determine whether the industry is something I want to bother with. One friend just got into a timeshare, and another was pestered to death in Florida. The industry is really a "buyer beware" business. My research, so far, has left me with the the viewpoint that the timeshare business is a lot like "the game of thermonuclear war." Sometimes the only way to win is to not play the game. May all of you be made whole - and the bad guys go to jail. I will continue my research.

johni116 wrote:

I am a 64 year old recent retiree, who has been Googling different timeshare terms to study the in's and out's of the industry - and the "schemes, scams and scums" of the business. I got on this forum early this morning, and have been riveted by it's content. Tina, your parents must be so proud of you. You were directed and persistant. I hope others have the same results. Susan, you are a kind heart with a Christian attitude. Unfortunately, faith and patience do not always get rewarded properly. Jay jay, and Donald - you are heroes and battle-tested warriors who have the knack to sense evil in your industry. And Bobb and Boobier - you guys were kind to share your information with a group of "needy" consumers. I am trying to determine whether the industry is something I want to bother with. One friend just got into a timeshare, and another was pestered to death in Florida. The industry is really a "buyer beware" business. My research, so far, has left me with the the viewpoint that the timeshare business is a lot like "the game of thermonuclear war." Sometimes the only way to win is to not play the game. May all of you be made whole - and the bad guys go to jail. I will continue my research.

Timeshares can be great to own .... you just have to do your due diligence and know what/where you want:

1. never buy from a developer (you, the buyer, pay his huge overhead)

2. buy on the resale market or from the Bargain Basement offers on Redweek (many ads ask zero dollars), but be aware of increasing yearly maintenance fees and possible special assessments (many people placing these ads paid several thousands of dollars to a developer when they bought initially)

3. buy where you wouldn't mind going every year since exchanging is a crap shoot

4. for instance .... if I wanted to visit family every year then owning a timeshare near them would be very beneficial

5. if I wanted to vacation in a certain type location (ie: beach/ocean, mountains, gaming/entertainment such as Las Vegas, lakes etc.) then I would look for timeshares in that type location

6. be aware that owning a timeshare can be difficult to unload in this economy .... you own it until it changes ownership

7. there are hundreds upon hundreds of nice luxurious timeshare resorts .... you just have to realize what you want and how much you are willing to pay

8. if we were still traveling (we're not), we would definitely look for the criteria above in a timeshare .... one, two or three bedroom and 2 or 3 bath unit at a resort is world's better than a hotel/motel room ....

9. we previously owned 9 timeshares weeks and we saw many areas of this great country that we would not have visited if it hadn't been for timeshare ownership (ie: Las Vegas twice, Sedona AZ, San Diego/southern CA, San Antonio TX etc. and we owned several that were in the mountains or on the gulf/ocean within a day's drive of where we lived at the time)

So, for us, timeshare ownership proved to be beneficial BUT we bought all but one on the resale market and we sold them for what we paid (except for the developer bought one that we lost money on), however this was before the economic crash of 2007.

I have just rec'd an email from a friend about an Attorney General from south Carolina, RON WILSON who pulled off a silver fraud in south Carolina and scammed lots of people. Look it up. I know it has nothing to do w/sunset harbor etc., but I thought of all of us writing the attorney generals of all the states we were scammed in by Sunset Harbor, PRL etc. and this person/and his department probably would not have helped in any way. How sad, how sad. I beginning to feel that way about the Nevada Attorney General after I rec'd their letter. Can't help they said, but an offer of 3 attorneys to contact in Vegas. I cringed at the thought of doing that. At least BBB/Nevada has put an alert message on their website for them.

I posted before about being a New York Lawyer and being scamed in this mess. I put in for a chargeback and it was received on Monday. Today thrusday I got a call from the Nancy Smith of the Status Department denying my chargeback because the contract was with PRL and not SHR and therefore SHR is not a party to this dispute. I am seeking legal advise as I write this. Can someone please post back, particularly those who did get a chargeback, and advise me what to do further and why they got chargeback.