point rental liquidators

Look on your credit card statement to see who they have listed as the "merchant" & that's who the chargeback or credit should come from.

davidr1035 wrote:

I posted before about being a New York Lawyer and being scamed in this mess. I put in for a chargeback and it was received on Monday. Today thrusday I got a call from the Nancy Smith of the Status Department denying my chargeback because the contract was with PRL and not SHR and therefore SHR is not a party to this dispute. I am seeking legal advise as I write this. Can someone please post back, particularly those who did get a chargeback, and advise me what to do further and why they got chargeback.

List of names and numbers everyone may need. ______________________________________________ Guy Russell - Owner of ALL companies below hq@grandleisureholidays.com

Nonna Russell - Co-Owner of ALL companies below hq@grandleisureholidays.com 6132 West Sahara Ave, Las Vegas 89146

*R&R Venture Group (This is the main company) 702-431-7770 702-431-7771

*R&R Closing Group *PRL Point Rental Liquidators /EPS Equity Property Solutions Brandon "B.J." Cooke - Partner with Robert Guy & Nonna *R&R Medical Group *Doctors Express Urgent Care 655 South Green Valley Suite 10, Henderson, NV 702-431-7337 Matt Johnson - Company Accountant 702-431-8207

*Grand Leisure Holidays Sarah - Customer Service Person in Las Vegas office 417-669-6888 Lisa Benza - Personal Secretary for Guy & Nonna Russell 702-467-3422

Lisa Jacobe Office Manager 702-431-7770 lisaj@grandleisureholidays.com

*Get a Way Marketing William "Bill" Redford - Co-Owner with Robert Guy & Nonna Russell getawaybill@att.net Kesha Turner - Marketing Manager getawaykeasha@att.net

These people are pure evil!

jeffec wrote:

It seems obvious to me that a large section of Sahara Ave. in Las Vegas needs an EXTERMINATOR more than anything. My wife and I were ripped off by a Harvey Brooks/Bobby Saldena/Anthony Russo two years ago.Their address was 2300 W.Sahara. Fortunately,they only got us for $1k. We tried the expectedly limp, ineffective Las Vegas BBB (what a joke!)and gave up. But, really, there seems to be a large fetid nest of vermin thriving on Sahara Avenue (2000-6000 block). What do city/state officials normally do when they have a known element of crime in their midst. What if this area was known for prostitution? drugs? money laundering? Would the AG, Mayor, Governor or anyone go after the area as a sore spot for their area? I know. I know: it has to become a squeaky-enough hinge. Well, let's hope that we can be the noise that draws the attention to Sahara Avenue.

Congrats Tina- I am doing the same thing for my parents. Cross your fingers for us too!

tinak117 wrote:

I've been waiting 8 months to be able to post this news. My parents finally received credits from Bank of America for every cent they had paid toward their credit card for the$9500 charge from Sunset Harbor Resorts including any interest and fees!!!!!!!

I have contacted the CEO's of Bank of America, RCI, and our attorney. Also, Tom Turner and Michael Lyles of Las Vegas Journal. When I spoke with Mr. Lyles, he said only a couple of people had called him- so I gave him all of the details, as well as following up with a rather lengthy email. Please please don't sit on your hands on this- the louder we get, the better the outcome.

Shelly, good luck with your appeal. Please post contact info for the newspaper guys. Maybe more of us will call them.

shellyp50 wrote:

I have contacted the CEO's of Bank of America, RCI, and our attorney. Also, Tom Turner and Michael Lyles of Las Vegas Journal. When I spoke with Mr. Lyles, he said only a couple of people had called him- so I gave him all of the details, as well as following up with a rather lengthy email. Please please don't sit on your hands on this- the louder we get, the better the outcome.

This is from page 35 of this thread- "Everyone can call: Henderson/Anthem View reporter Las Vegas Review-Journal reporter: Michael Lyle at mlyle@viewnews.com or 702-387-5201

This reporter already knows a lot of what is going on with the Russell's. He covered the opening story when they opened The Doctors Express with all the timeshare money he stole from all of us. CALL HIM. " Please call him asap!

tinak117 wrote:

Shelly, good luck with your appeal. Please post contact info for the newspaper guys. Maybe more of us will call them.

shellyp50 wrote:

I have contacted the CEO's of Bank of America, RCI, and our attorney. Also, Tom Turner and Michael Lyles of Las Vegas Journal. When I spoke with Mr. Lyles, he said only a couple of people had called him- so I gave him all of the details, as well as following up with a rather lengthy email. Please please don't sit on your hands on this- the louder we get, the better the outcome.

Tinak117- Please email me at shelly at shellypeacock dot com. Thanks!

I wrote an email to Michael Lyle on 3/10 but didn't get a response.

shellyp50 wrote:

This is from page 35 of this thread- "Everyone can call: Henderson/Anthem View reporter Las Vegas Review-Journal reporter: Michael Lyle at mlyle@viewnews.com or 702-387-5201

This reporter already knows a lot of what is going on with the Russell's. He covered the opening story when they opened The Doctors Express with all the timeshare money he stole from all of us. CALL HIM. " Please call him asap!

tinak117 wrote:

Shelly, good luck with your appeal. Please post contact info for the newspaper guys. Maybe more of us will call them.

shellyp50 wrote:

I have contacted the CEO's of Bank of America, RCI, and our attorney. Also, Tom Turner and Michael Lyles of Las Vegas Journal. When I spoke with Mr. Lyles, he said only a couple of people had called him- so I gave him all of the details, as well as following up with a rather lengthy email. Please please don't sit on your hands on this- the louder we get, the better the outcome.

For the record, I called and spoke to Mr. Lyle 2-3 weeks ago (when first prompted to do so). To date, I have heard nothing back. I hope that his silence means that he is busy exploring/investigating the issue.

I had also sent him an email, but haven't received a reply.

jeffec wrote:

For the record, I called and spoke to Mr. Lyle 2-3 weeks ago (when first prompted to do so). To date, I have heard nothing back. I hope that his silence means that he is busy exploring/investigating the issue.

Re: point rental liquidators scam - Guy Russell & Brandon "B.J." Cooke I also spoke with Mr. Lyle and he told me that he has had other people call. He is looking into this and will get back to me ASAP. He sounded very interested in this and wants to help if he can. I also heard from my source at R&R Venture Group and she says that Guy Russell is running around the office everyday now acting like his head is being cut off. Sounds like all this is getting to him. Even B.J. Cooke is in the office more these last few weeks, he's never in the Las Vegas office. Will keep everyone posted has I learn more.

Just this minute got off the phone with Mr. Lyles in Las Vegas. I am to send him an email with info re: this site. I told him I would be glad to send him copies of any and all contracts, correspondence I have regarding this. He is to read this website and get back with me. I will be out of the country for 10 days but will look forward to hearing from him. I told him this needed to be "blown wide open" and a story such as this could bring him national acclaim. He did tell me he was getting lots of calls re: this matter and he didnt understand why. I told him it was because his name, email and number is on this site.

I called Mr. Lyles yesterday. He was not available but I left a message detailing my experience with PRL, with my call-back number in the event he would like any further details.

I hope everyone that got ripped off contacts Mr Lyles so he can see how huge this scam really is. Please take the time to make a call to him.

You are correct, I dont think he realizes the magnitude of this scam.

This is a re-post from page 16 that I thought should be read again and let Mr. Lyles read it. Lets all keep trying. _____________________________________________________________

Re: point rental liquidators scam - Robert Guy Russell & Brandon "B.J." Cooke O.K... let me shine some light on P.R.L. and raise the veil:

P.R.L. (Point Rental Liquidators) was the brainchild of a man named Robert “Guy” Russell. He is a genius at devising plans to make a LOT of money in ways that many would consider immoral or possibly illegal, while trying to legally protect himself from liability. For years he has taught his sales teams to sell timeshare based on the idea that the client would be able to rent their ownership out and cover the cost as well as make money off of it. I know because I worked for him for a couple of years and was well aware of the inner workings of his organization. At first he owned a company called Global Destinations Consulting (GDC) but had to shut his doors because of a federal injunction from RCI. My understanding was that this injunction came about because he was putting “RCI PTS by GDC” on his caller I.D. and was using their company name, as well as telling timeshare owners that they were coming in for an “RCI update meeting”. My understanding of the outcome was that he was no longer supposed to run or own a timeshare sales and marketing company. So he temporarily teamed up with another, more legitimate company, but his greed got the best of him and they split ways. He then found the poor H.O.A. at Sunset Harbor Resort and they agreed to let him or his new company Grand Leisure Holidays (GLH), which is a subsidiary I believe of the Parent LLC R&R Venture group (which stands for Russell and Russell for he and his wife Nonna), sell their inventory. For anyone who does not know the HOA gets very little of the sales price of the timeshare, usually 5-25% of the sales price and the sales organization gets the remainder. This took place in late 2010, and since that point he and GLH have sold over $20,000,000 in timeshare. In the middle of 2011 he held a meeting in Las Vegas to train his sales teams on a new program VSI that they were going to make mandatory on every sale because V.S.I. has certain benefits and can help owners recoup some cost. Now V.S.I. to my knowledge is tightly run and legitimate. Most of the problems that they have are a result of how outside brokers (primarily GLH teams) inflate what they can do. This is where everything took a turn for the worse. Guy decided why pay someone else $498 per deal when he could be making that money. So he reached out to one of his salesmen B.J. Cooke and partnered up create P.R.L. (Now I am pretty sure that neither Guy nor Nonna are on the company paperwork but if you look them up the office is at 6132 w Sahara in Las Vegas where his companies are located) and if you follow the money you will see that he makes roughly half of the money that comes into PRL. They knew when this was set up that they did not have the ability to rent out the timeshare but figured if anyone ever had a real complaint they could send them a check and they would still be ahead. They also were very careful on how the contract was worded, and for those of you who purchase, you understand that what you were told and what the contract said were two different things. Now, from my understanding, Guy has burnt Sunset Harbor and left them holding the bag with all of these ticked off clients wanting their rental checks and has moved on to sell other inventory. It is my understanding that they have closed PRL now (again this is my understanding) and have opened a new company, Excess Property Solutions (EPS). Sunset Harbor is not the first HOA that he has done this to and if nothing is done they will not be the last. Here are a few points I want to make: 1. PRL is/was a scheme, and I am sure EPS will be also 2. If anyone from RCI is reading this Guy is still having his marketing companies use “RCI PTS by GLH”, “RCI PTS by SHR”, or “RCI PTS by RR” on the caller i.d. and inviting owners to an “RCI update meeting”. You can verify this by searching one of the above phrases on the internet. 3. Guy and Nonna have taken the millions that they have made to open an Urgent Care med clinic in Las Vegas. ( Doctors Express in Henderson, NV) 4. It is hard to trace their involvement, for obvious reasons. He had a salesmen of his, William “Bill” Redford set up Redford Getaway enterprises as a marketing company out of Hiram, Ga. And Brandon "B.J." Cooke set up PRL. Along with this they often sell using an alias, Bill goes by Paul Young, and when Guy was actually selling he told clients his name was Ryan Roberts. 5. The company(s) address is 6132 W. Sahara Las Vegas NV, 89146. Guy and Nonna are at 2909 Sterling Cove dr, Las Vegas NV 89128 if you want to mail a complaint or you can call them at 210-386-7339 (Guy) or 210-326-9570 (Nonna). 6. Sunset Harbor is NOT a part of the scheme, simply a bystander which stands to take the brunt of the complaints and problems that arise from PRL, because of the way it was sold. 7. The people who are posting positively about PRL are, with 100% certainty, employees and salesmen. As a matter of fact, I recognized one of the handles as a salesmen of PRL and GLH. My final observation: It truly is much like organized crime. You have one center character calling the shots and the people and teams under him pulling the trigger. I know that there are A.G.’s in a handful of states trying to find out more about them. That being said, many of the “trigger men” don’t even realize the full picture of what is going on, much as I didn’t. I got out when I realized things weren’t right and suffered financially for my “betrayal”. But I can sleep at night knowing that I am trying to make amends, and hopefully this post will be helpful to many of you out there.

http://www.redweek.com/forums/messages?thread_id=18198;page=16;query=

Everyone call/write your emails to them about PRL/SUNSET HARBOR RESORT. The more calls/emails sent the better.

to Boobier-Please contact me with regard to the information you have on this situation. You seem to know alot, and I could use your information. Thank You. Shannan

Who, exactly, is this Tom Turner? He called while we were out and didn't really ID himself. My wife thinks he may be the Council for SHR.