point rental liquidators

I looked up PRL on BBB. Brandon J Cooke (BJ Cooke) is listed as manager. I wouldn't believe a word any of them said because of the way they scammed my elderly parents. Call RCI. They will tell you that they are NOT affilitated with PRL.

Okay enough is enough. This is the blind leading the blind. Tina, I have no idea who your grandparents are but I'm sure they weren't into the program long enough to get the benefits. I am a corporate manager with PRL and the payouts have a 6-9 month payout depending on what time of the year you are depositing, how long deed closing is, and when weeks are available. It anyone would like a copy of payout chart, please request it at info@pointrentalliquidators.com. PRL is not affiliated with RCI. Sunset Harbor is an RCI affiliated resort and clients who buy timeshares there receive a free year of RCI. Many salesman pitch using VSI Vacation Services International along with it. VSI has 367 different timeshare networks that it deals with for inventory. The availability is night and day. Contractually, RCI only has to release 1/3 of the units that get deposited into them. Their availability has gotten much worse as the years have passed. You show me a person that has been a timeshare owner for 20 years and doesn't say exchange has gotten harder and I will show you either the luckiest timeshare owner in the world or a lier. VSI is like mixing many exchange networks and a club together. It deals in points and is a universal points network. Big selling point is they don't charge exchange fees. They do charge them on their normal program but with top program we use,there are no exchange fees or guest fees. PRL is a company that puts a point value on different weeks and pays out cash based on values. They are two separate companies. VRBO is a network that anyone has access too and sometimes we use them to fill client reservations by negotiating with property owners to trade one of their weeks for a desired timeshare week. Their name isn't being misused in anyway. This is like the client that called ARDA saying that we were using their name. If you read the arda letter it is buyer beware for using their name. They are a timeshare development company that is always doing fundraisers to pay their executives. That has nothing to do with PRL or VSI. They were careful in that letter to make us sound bad but without saying they actually know jack squat.  No timeshare owner that has ever bought any of these entities listed above has gotten anything about ARDA in their paperwork. This was one confused client. All of this talk about AGs and whatnot is directed the wrong direction. If anything it should be me contacting red week or an AG for slander. You people don't understand the program, what is sold, how the affiliations work, or what the incentives are. You are simply comparing this to what you know and you don't know this set up.  JAYJAY, this forum about my program is now 5 pages long. You have made half the posts. You are very knowledgable and I looked you up and then found your name for tugs and checked you out there too. THOUSANDS OF POSTS. Not everyone is a very big fan of you but I don't mind you. Every body has different hobbies. I for example like to golf. You seem to enjoy posting on timeshare forums 97 times a day. Has the cable been turned off or is something you just really enjoy? Because of your apparent interest in this program I would be happy to explain it to you. At that point if you would like to pick it apart and rip on it that's fine. However, as far as we're concerned I don't think it's fair to try to lead the timeshare crowd down your knowledgable path when in this case for once you are uneducated in this set up. bjcooke61341@yahoo.com is a good way to start contact with me if you'd like to talk. I'll give you the same offer as Susan. If you want to try it for a year at no cost to see what you think that's on the table. Our clients do enough volume to offset maintenance fees and they love it. Your call. However, if you don't at least let me try to explain this to you and don't quit commenting on this thread adding fuel to a fire that shouldn't even be a spark I will be bummed out.  Susan, I called on Saturday and you said you were leaving on vacation and would be back on Monday. I thought you meant next Monday. I was driving and writing and must have misunderstood. You made a good point as to why would I call you on Saturday to then just not call. I will call tomorrow to get you up to speed.  Tina, I have no idea who you are or how anyone "scammed" your parents. Its obviously a misunderstanding. You mentioned something about them being older and in assisted living and that there is communication problems with your parents yet this is where you are getting all of your information? Example, no client in the history of Sunset Harbor has done a credit card app over the phone. Do you think BofA or any major CC would allow that? Sunset harbor offers the same thing as thousands of other RCI affiliated resorts and that is the RCI credit card. People interested can apply for the card and use for the purchase. It is a very detailed app that has a picture of a CC on the form. We don't rush through paperwork. Tina, if there is anything I can do to help wherever this process is with your parents let me know. Email me at the address above. I can look at account and see what is going on. With all do respect, 80% of what your saying was done or said is inaccurate and anyone that has been to the presentation knows that and doesn't comment. The only people that feed into what you are posting are the ones that have no idea of how any of this stuff works. Seriously, lets get you all the way handled so you can go on with your life and quit posting inaccurate statements.  The only client I see on this forum that is in the program and hasn't gotten paid is DonaldC. I don't know if it is the same guy but there is a Donald C L**** that has a payout processed for Friday and I bet he'll redeem his post. there are notes on that account he was confused of purchase date.  Recap sunset harbor-RCI point Property Vsi- non Rci affiliated travel network PRL- points liquidator Company not a part of RCI

enhanced program, if you don't want it because you love your current timeshare situation, then don't do it. 

I typed this on my iPhone so please forgive me for any misspellings, missed punctuation, or poor grammar. 

-BJ Cooke

brandonj19 wrote:

JAYJAY, this forum about my program is now 5 pages long. You have made half the posts. You are very knowledgable and I looked you up and then found your name for tugs and checked you out there too. THOUSANDS OF POSTS. Not everyone is a very big fan of you but I don't mind you. Every body has different hobbies. I for example like to golf. You seem to enjoy posting on timeshare forums 97 times a day. Has the cable been turned off or is something you just really enjoy? Because of your apparent interest in this program I would be happy to explain it to you. At that point if you would like to pick it apart and rip on it that's fine. However, as far as we're concerned I don't think it's fair to try to lead the timeshare crowd down your knowledgable path when in this case for once you are uneducated in this set up. -BJ Cooke

Posting about timeshare scams is not a HOBBY for me .... it's a PASSION .... why don't you try explaining what happened to Tina's parents via PRL?

susanc924 wrote:

I did read the post. I do not recall one name but the other is Neil Young. I 'm just grateful that my alarm bells went off in time. They did make a pretty persuasive presentation. When Mr. Young called yesterday morning, I told him that we were having serious second thoughts and that I was calling ARDA. He said that, yes, that complaint referenced one guy who was a "bad apple" (Cooke) and was no longer with the company. However Cooke is still listed as "manager" for the company. Mr. Young did not call back.

So, well then .... who's lying since Mr. Cooke (the bad apple who is supposedly no longer with PRL) actually posted his long blathering diatribe above praising PRL to the point of adnauseam .... looks like lying is definitely part of the territory of PRL employees, but then again, that's not a foreign word in the timeshare industry.

http://irec.idaho.gov/publcs/Consumer%20Advisory.pdf

"If you are talking about RCI Points; you are not allowed to "rent" them out, it is a violation of your member agreement and can result in the loss of your membership".

Its called points for deposit... Its a pretty cool program. It takes your weeks based deed and converts it to points for $26 a year/deed

Neil Young is a sales person and didn't know who I am because I don't work in his region. We wouldnt deal with eachother at these different levels. You better believe he has been uncordially corected on his blunder of a statement. He hadn't heard of the ARDA letter until she asked and i guess he wanted to have the right answer. He is one of the better people in the industry and made a mistake. He just knows from his years that PRL wouldnt employee a "bad egg" and it would have been handled. I already explained all of this to Susan. I have no idea who Tina's parents are to be able to explain what happened. I asked for that in my rant. I know that she is saying they are confused yet she is getting all of her info from them and running with it. I'd love to help out her parents. Email me if you want further information.

BJ Cooke

You got it Jim. If you own rci weeks at a rci resort property, by purchasing a points deed you can then drop the weeks into points for $26. That was the original foundation of point sales. It's a nice option. Exchange fees are cheaper and there are more resorts. (points owners can use weeks and points properties where weeks can only use weeks properties) Anyone that says weeks has more properties is incorrect since points gets both. -bj

This company is a scam plain and simple. Anyone thinking about getting involved with them has been warned. I hope Tina's parents have a good attorney and locate the scammers and bring them to justice. These people apparently have no conscience. They come in here with their lies looking for more victims. It's very simple. No one is going to get more back then they pay for their investment in a timeshare. I've seen this industry go downhill for so many years now and the scammers have taken over looking to bilk more money out of people with their false promises. They tell you to wait for results because they will disappear with your money while you are waiting for their false promises to come true. Hold onto your money and avoid these too good to be true scams because they are " too good to be true ".

Two things. It isn't RCI points that are directly being rented. Not just that, but any rci points owner can transfer points to any other rci points account. Also, any rci points owner can purchase a $59.95 guest fee and send whoever they want anywhere. I'm sure you already knew both those things. There are ways around anything. You posted the ARDA thing. That is the second time that has been posted on this thread. ARDA put that on there because they thought their name was being used. The post says, "The person is met by a representative of Vacation Services International (VSI) who tells the timeshare owner that ARDA has enlisted VSI to assist timeshare owners who have complaints with one or more of the industry exchange companies." They didn't say any of the entities are frauds, but just that they had reports that they were using their name incorrectly. Not sure where that confusion was happened because clients are not marketed on behave of ARDA. ARDA only is (was) mentioned during the explanation of the 2009 RCI Lawsuit that there are companies that police the industry and help its grown. (which is true) Stupid misunderstanding. Show me a posting that arda says our company or other entities are fraudulent and then put it on this forum. That's twice ARDA 5/10 letter has been posted when all it says is that their name was being used and they don't know of or support the entities named.

DonP, I don't agree with Jayjay on some of his thoughts and opinions but at least they are logical with attempted merit. Why don't you take your tiger and 80's sleeveless shirt and go fly a kite. Your arms will get a good tan...

-BJ Cooke

BJ, yes, my parents are older, but they are fine & healthy & fit & active and live together in their own home. They are not in assisted living and not having problems communicating at all. There are so many reasons to believe that they've been scammed, I don't even know if there's room on here to write them all down. I'll go over a few. The two Point Rental Liquidators "salesmen" were Pat Thompson and Hughes Dewailly. One of them hand wrote their phone numbers on a paper for my parents, but neither phone number works now. That is NOT the sign of a professional, legit business. PRL held their meeting in the banquet room of a restaurant. One guy would talk, then they'd switch up, then other guy comes back, first guy leaves the room, etc. The one that went into the back room either called Bank of America to open credit card accounts in my parents names without their knowledge on the telephone or he had an internet connection in the back room and opened the accounts online. I am not sure which. Either way, my parents were not aware that PRL was opening new accounts in their names. These guys gave my parents a lot of information verbally, then put high pressure on them to make a decision on the spot and to sign the paperwork. Unfortunately, my parents believed these guys were affiliated with RCI and trusted them and signed the papers without reading every line. I KNOW there's not enough room here to list all the items that I found in the paperwork that contradicts what PRL promised verbally. Since PRL had my parents' home phone number and had some personal information about their RCI membership, my parents believed they were affiliated with RCI in some way. When PRL kept calling and pressuring my parents into attending their meeting, they implied that they were with RCI and had important information about upcoming changes to their RCI Weeks membership. My parents have been members of RCI for over 30 years with no problems, so they trust RCI. Anyway, the ONLY reasons my parents agreed to the deal was because Sunset Harbor Resort was supposed to be comparable to the timeshare unit my parents already own and because they were promised a max out-of-pocket of $1080. The two condos are not at all comparable. SHR has a 2.0/5 rating and costs 4-6 trading power points or $261 to rent a 1-bedroom for a week. One of the past guests that wrote a review says "WORST resort we've been to in 20 years." My parents' condo has a 4.8/5 rating and costs 27-35 trading power points to rent. Besides that, staying in Willis, TX is NOT comparable to staying in New Orleans, LA when comparing the demand for a nice vacation destination. The PRL guys pretended to search for a condo comparable to their current one, but came back out of the back room with a slick glossy folder with Sunset Harbor Resort's name and logo already printed on it, saying "we found one for you". I don't think PRL ever intended to sell anything BUT SHR condos. There's no way PRL can rent one member's first year's points, deduct commissions, all dues and fees and still send the member a check for over $9000 to pay off the amounts charged on the credit cards when SHR rents for less than $300 per week!!!! Without the commissions, fees, dues, etc. it would take over 30 weeks of rent and I know each member doesn't get that many weeks! I can assure you that I am not posting inaccurate information. I could go on and on, but my fingers are getting tired. My parents hired a lawyer, who has sent a letter to PRL and SHR to rescind the transaction and request their cooperation in the investigations.

Tina,

PRL doesn't have salesmen. Those two men sold inventory for Sunset Harbor Resort. PRL doesn't have reps or sell their program. It is an add-on that several resorts use. Those gentlemen would not have represented themselves as PRL. They would have given business cards for either their broker name or Sunset Harbor. If this has been misunderstood this is all the more reason for this client to be get satisfied. Versus going spending more money to go through an attorney, email me their full name and client number and I will be happy to take care of their refund on my end as I deal with that resort on a day to day basis. They or PRL don't make a habit of keeping someone in something that they don't want to be. I have no doubt if they waited the program out that they and you would be happy but it sounds like we are way passed that. We can process refund and send out forms to release the deed back. Please email me client # or first and last names and I'll get the ball rolling asap. Send it to info@pointrenalliquidators.com. Have a good day.

-BJ Cooke

Tina you should file a complaint with the attorney general in your state in reference to seniors getting scammed. Most states have laws specifically about ripping off senior citzens. Theses scammers like BJ have to be stopped. Everytime he posts his lies in here we will be right behind him warning people about his scam. One thing you can be assured is everytime one of these scam artists open their mouths they are lying. Jayjay, Lance and myself have nothing to gain by warning people. These scammers make their livings ripping people off with their never ending lies. If you notice they rant on an on trying to convince people to part with their hard earned money. I will out last BJ and his band of thieves.

By the way BJ I'm sure RCI will be interested in your " guest fee " scam. I'll be glad to forward them a copy of your post so they can deal with you in their own way. A scam by any other name is still a scam.

Don, please include in the forwarded post that I said we don't directly rent RCI points. Pretty sure that's the first thing I said about it. What a Dingus

Just remember BJ evrything you say can and will be used against you. Keep ranting and dig yourself a bigger hole.

BJ, the lawyer sent letters to PRL & SHR Friday 7/13/12 via certified mail. I hope you have received it by now. It would be great if you can get SHR to agree to refund the charges and for SHR/PRL to rescind any and all of my parents' obligations as demanded in the letter.

If Hughes Dewailly and Pat Thompson don't work directly for PRL or SHR or RCI, who do they work for? They didn't give out business cards. They hand-wrote their names & numbers on a piece of paper for my parents. Have you ever heard of these guys? They are definitely not doing anything to enhance the reputation of PRL or SHR or RCI, that's for sure!

brandonj19 wrote:

Don, please include in the forwarded post that I said we don't directly rent RCI points. Pretty sure that's the first thing I said about it. What a Dingus

Of course YOU rent RCI points .... that's the entire reason for your scam .... to get people to exchange their week(s) for RCI points for a large fee then YOU pool them and YOU rent them .... DUH !!!!!

brandonj19 wrote:

Neil Young is a sales person and didn't know who I am because I don't work in his region. We wouldnt deal with eachother at these different levels. You better believe he has been uncordially corected on his blunder of a statement. He hadn't heard of the ARDA letter until she asked and i guess he wanted to have the right answer. He is one of the better people in the industry and made a mistake. He just knows from his years that PRL wouldnt employee a "bad egg" and it would have been handled. I already explained all of this to Susan. I have no idea who Tina's parents are to be able to explain what happened. I asked for that in my rant. I know that she is saying they are confused yet she is getting all of her info from them and running with it. I'd love to help out her parents. Email me if you want further information.

BJ Cooke

Let me try to explain this to you in very simple terms .... A PRL salesman talked tina's parents into joining their program that came with a Bank of America credit card .... then two salesmen with PRL went on to charge $9000 on that credit card that was in tina's parents' name.

Now, what part of that do you not understand .... I don't care if you are aware of the situation above or not .... it was instigated by PRL, your company. However YOU are aware of it now and all the talk and diatribes in the world won't erase what tina's parents are going through. BTW, tina's parents aren't confused .... they KNOW they have been scammed and robbed .... doesn't take a rocket science to figure that out. All one has to do is look at their BOA credit card statement for the $9000 charges that PRL salesmen charged.