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Manhattan Club Lawsuit
Chris, I never said anything about not being willing to wait or speeding up the process. What I did say was that I was not willing to sit around doing nothing. These posts where we all share info that goes nowhere does nothing to further our cause against TMC management. I know that I prefer to do something that is relatively low cost. We are trying to add pertinent and useful information to an experience NY real estate attorney who can then pass it on to the AG. The larger group the more info we can pass on. So if you are interested join me and this group and if not, well that's up to you. At the end of all this at least I will know that I tried something. Jonathan
Jonathan P.
I also received a letter from the Manhattan Club stating my maintenance was overdue. When I called I was told I was current but that paying next year's dues would afford me the opportunity to reserve a week much easier. I told them I had no intention of paying next year's maintenance now and that in fact I had no intention of paying it at all. When I asked how many members were not paying their maintenance, I was told around 120 members. Harryet Ehrlich harryete@optonline.net
Harryet E.
While I agree that much of the posting on this page is not productive to moving the case forward, I really don't see the value in hiring an attorney at 500.00 per person to support the AG. Why doesn't the attorney you hired make an offer to us, on this page, explaining the services they can provide? I would like to hear from the actual attorney and not from their agent (Jonathan).
Cynthia S.
I have posted several times on this forum but never see my post. I only bought a little over 2 years ago and was lied to like every one else. I paid $21,000 cash plus maintainence fees( until this year). II refused to pay 2016 fees again in March. They were charging my credit card on file in March for next year. So I cancelled my CC. I have never been able to book time that I wanted! They gave me choices of days available the first year so I took them so not to lose them. But we're not even near times I wanted. Not the next year they told me there were only 3 days left for year and they were one day at a time in July, when I couldn't go and wouldn't want to go. So not to lose my time I had to join RCI and bank my week (at a cost) and then when you do use RCI banked week they charge you again. I don't have the money at my age to just throw away. I go to city several times a year and this sounded like a great option for me,but soon found out it was fraud. Every time I tried to book a couple of nights I was told not available, over and over, but when check to see if available as hotel room there was an abundance of rooms available at hotel rates. I live in CT and have written complaint to NYAG but never received any correspondence from them. At this point I would just like to get my money back due to the fact that, Inwas lied to. This is definitely FRAUD on their part. I realized within a month of buying that they were not what they claimed during the sales pitch. I called to complain and was just sent from one person to another who were of no help at all. Then I checked online to find out that this has been going on for years.
Janice F.
THE MANHATTAN CLUB TIMESHARE ASSOCIATION, INC. ANNUAL MEETING NOTICE 2015 The Annual Meeting of The Manhattan Club Timeshare Association, Inc. (“Timeshare Association”) having an office at 200 West 56th Street, New York, New York 10019 shall be held in the Convene Conference Center, 810 Seventh Avenue (between 52nd St. and 53rd St.) 22nd floor New York, New York 10019 on August 4, 2015 at 9:00am. Since space is limited, please contact Member Services at 1-800-891-3570 at your earliest convenience to reserve your place for the Meeting. You will be sent a confirmation by mail. Please bring your confirmation to the Meeting, for it will be your ticket for admission. Seating will begin at 8:30 a.m. and the meeting will begin at 9:00 a.m. Cameras (including cell phones with photographic capabilities), recording devices and other electronic devices will not be permitted at the meeting. You will be required to enter through the building’s security check point before being granted access to the Convene Conference Center. Only Owners who are in good standing are entitled to vote at the Annual Meeting, which will take action on the following matters: 1. The election of three members to the Board of the Timeshare Association to be elected by Owners (other than Sponsor). 2. The designation of four people to the Board of Directors of the Timeshare Association by Sponsor. 3. The transaction of such other business as may properly be brought before the Meeting or any adjournment thereof. In the coming weeks, the President of the Timeshare Association will appoint a three person Nominating Committee, which will select the nominees for the Board positions to be elected by Owners other than Sponsor. One non-Sponsor position will be available on the Nominating Committee. Owners interested in being appointed to that position should submit a cover letter and relevant resume to Joshua A. Wirshba, General Manager, c/o The Manhattan Club no later than April 24, 2015. Please note that no one serving on the Nominating Committee (other than persons designated by Sponsor) in a given year will be eligible to be nominated for a position on the Board of Directors during that same year. The Nominating Committee, once in place, shall select from three to five nominees from those Owners who indicate an interest in serving on the Board of Directors of the Timeshare Association and will propose a slate of from three to five qualified Director Candidates. Thereafter, the President of the Timeshare Association will solicit proxies from all Owners to vote for any three of the Nominating Committee’s Director Candidates, whose back ground summaries will accompany the proxy material that you will receive by mail or email. You are encouraged to submit your proxy even if you plan to attend the Annual Meeting in order to expedite the balloting process. In the event a candidate is nominated from the floor (in person) at the Annual Meeting and you have previously submitted your proxy, you may, if you choose, revoke your proxy and vote instead for that candidate so nominated at the Annual Meeting. Owners in good standing who are interested in being nominated for one of the three Board positions to be elected by Owners other than Sponsor, should submit a cover letter and relevant resume to Joshua A. Wirshba at the above address no later than April 24, 2015. Proxy materials will be distributed in June. When you receive your proxy material, you are urged to complete it and return it in a timely manner.
The Manhattan Club Timeshare Association, Inc. By: Stuart Eichner Title: President
I am willing to turn my proxy over to another owed who can vote on owners behalf because if I dont Eicher group will get my vote. I need to know that I am actually giving it to an owner looking out for us.
Janice F.
This is the kind of email,I would get for every request I made and never did get any days
Transaction Date: 7/21/2014
Dear Janice Ferriss,
Thank you for contacting the Member Services Department at The Manhattan Club. This is to confirm that your name has been added to our wait-list. If there is a cancellation and your name is next on our list, we will be sure to contact you to offer the following date(s):
09/21/14-09/24/14
· To ensure an efficient process, please be sure to confirm with a Member Services Specialist that the best contact information, in a prioritized fashion (daytime, evening, or other) is on file.
· Please make a note of the following number 1 (888) 317-7217, as this is the number that will appear on your caller ID when we are trying to reach you.
· If you are unable to answer the call, please contact the Member Services Department as soon as possible by dialing 1 (800) 891-3570. · Please be advised, the displayed (888) number will not connect you to the Member Services Department.
If for any reason you would like to make changes to these requests, please notify us immediately. Please rest assured that your Member Services staff will continue to ensure an expeditious and streamlined reservation system, providing a fair and equitable process, to ensure you the quality of service you expect and deserve.
Sincerely,
The Manhattan Club Member Services Department
Disclaimer: This notification verifies that your name has been added to our wait-list and does not verify a confirmed reservation. All requests are subject to the rules and policies set forth in The Offering Plan.
You are receiving this owner communication at janferriss@gmail.com. If you wish to change your contact information, to add an email address or to unsubscribe this one and provide an alternative, please call the Member Services department at the number listed above. Please access the attached hyperlink for an important electronic communications disclaimer: www.tmcny.com/tmc-email-disclaimer.htm Reference: 44822-RS
Janice F.
This is another correspondence I had with them
Transaction Date: 7/21/2014
Dear Janice Ferriss,
Thank you for contacting the Member Services Department at The Manhattan Club. This is to confirm that your name has been added to our wait-list. If there is a cancellation and your name is next on our list, we will be sure to contact you to offer the following date(s):
09/21/14-09/24/14
· To ensure an efficient process, please be sure to confirm with a Member Services Specialist that the best contact information, in a prioritized fashion (daytime, evening, or other) is on file.
· Please make a note of the following number 1 (888) 317-7217, as this is the number that will appear on your caller ID when we are trying to reach you.
· If you are unable to answer the call, please contact the Member Services Department as soon as possible by dialing 1 (800) 891-3570. · Please be advised, the displayed (888) number will not connect you to the Member Services Department.
If for any reason you would like to make changes to these requests, please notify us immediately. Please rest assured that your Member Services staff will continue to ensure an expeditious and streamlined reservation system, providing a fair and equitable process, to ensure you the quality of service you expect and deserve.
Sincerely,
The Manhattan Club Member Services Department
Disclaimer: This notification verifies that your name has been added to our wait-list and does not verify a confirmed reservation. All requests are subject to the rules and policies set forth in The Offering Plan.
You are receiving this owner communication at janferriss@gmail.com. If you wish to change your contact information, to add an email address or to unsubscribe this one and provide an alternative, please call the Member Services department at the number listed above. Please access the attached hyperlink for an important electronic communications disclaimer: www.tmcny.com/tmc-email-disclaimer.htm Reference: 44822-RS
Janice F.
This was in Oct 2013. Really I am happy I kept all correspondences
Ms. Ferriss, I apologize for the delay in my reply and I appreciate your patience as I researched your situation. Upon reviewing the documents you signed at the time of your purchase, you bought a Junior Executive Suite, which is a studio layout with a single bath. The suite you stayed in for your first visit was a newly renovated Junior Suite. If there was anything about that room that you specifically did not enjoy, please let me know so that we can work towards arranging a room for your future stays that is more to your liking. I can understand how seeing rooms available online for dates which were not available when you contacted Member Services would be confusing. Please understand that rooms available for rent online are part of the Transient Program, which does not displace owner availability. The revenue from these rooms, which are not part of the owners’ inventory, helps to offset the operating costs of The Club and keeps maintenance fees lower. This program has been approved by the Board of Directors and is detailed in the annual budget. For your convenience, I have attached a copy of the budget for 2014. You’ll note that, at the request of owners, the number of rooms for the transient program have been decreased in 2014. The full details can be seen in the attachment. Please understand that when Kristen reached out to you earlier this month, it was in response to the message that you left for Mr. Rosario. She was asked to handle your requests as a Specialist with experience assisting newer owners with their unique needs. If you were under any impression that Mr. Rosario was ignoring your request, I sincerely apologize. It would be my pleasure to assist you with your reservations, and Kristen and the rest of the Member Service Specialists are here to help in any way that they can. I see that you are already on a waitlist for many dates in the upcoming months. While the 4th quarter is generally the highest demand, cancellations are not uncommon. We work waitlists daily and you will be contacted if any of your requested dates become available. In fact, a number of dates in late October and early November have recently opened, so please let me know if you can travel in that timeframe as well. Again, I apologize for the delay in my reply, and we all look forward to working with you. Sincerely, Valerie I. Cooper Administrative Supervisor, Member Services The Manhattan Club 112 N. Courtland St., East Stroudsburg, PA 18301 200 West 56th St. New York, NY 10019 T: 212.453.8359 F: 212.453.8107 E: valeriec@tmcny.com Description: cid:image001.jpg@01CC793E.8D133040Description: cid:image002.jpg@01CC793E.8D133040Description: cid:image003.png@01CC793E.8D133040 Description: Description: Description: Description: cid:image004.jpg@01CC793E.8D133040 Please access the attached hyperlink for an important electronic communications disclaimer: www.tmcny.com/tmc-email- THAT WAS RESPONCE TO EMIAL I SENT THEM BELOW!!!!
From: janferriss [mailto:janferriss@aol.com] Sent: Wednesday, October 09, 2013 7:19 PM To: Valerie Cooper Subject: Owner problem
Valerie, My name is Janice Ferriss, your name was given to me by Raul Stetson,when I was recently at the Manhattan Club. I am very dissatisfied with the way I am being treated as a new owner. I was mis-represented when sold this properties. I gave my two bedroom two bath unit in Maui Hawaii plus $21,000 for a one bedroom suite, ( in which I did not even get during my 3 day stay),and was informed that I could use my week split as I come to city several times a year. We'll every time I request days I am informed that the days are not available. But if I go online to book as a HOTEL GUEST, I can make a reservation. I own 3 other timeshares 2 Hilton properties and a New Orleans property and they treat their owners before hotel guest or RCI. How can you sell something that you say is not available when for $500 and up a night it is as hotel room. I have recently(by suggestion of another guest I met at the Manhattan Club this past weekend), read many reviews going back years and notice that this has been the way you have been treating owners for years. I have talked to my son who is an attorney in Louisiana and he suggest I contact NY State attorney general as you are not honoring your sales contracts. Raul said that you or Jose Rosario,(whom I did call but did not have decency to call back) could help me as I only have until 12/23 to use my last 4 days and still are unable to get any reservations. Tiffany Lane was the sales rep who fed me the line and Arnie Salkin is the weasel who sealed the deal! I have all the written notes I made the day of my sales visit and they outright lied. I noticed all the awards all over office the day I was there that Arnie has won. He must make you all proud. How do you people sleep! $21000 plus and Maui from a 66 year old widow,nice!! Someone better make this right or I will take legal action. I want my last 4 nights and the suite I paid for not a room that look worse then some motels I have stayed at for $ 70 a night. Please have decency to call me at 860 799 7685 Janice Ferriss
Sent from my iPad
On Aug 6, 2013, at 8:58 AM, Valerie Cooper <ValerieC@TMCNY.com> wrote:
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There’s still time to earn gifts to enjoy during your upcoming reservation! If you would like FREE PARKING, DINING CERTIFICATES, EXTRA SPENDING MONEY OR OTHER GIFTS to use during your next stay at The Manhattan Club, there is still time for me to arrange that for you. All you need to do is send the names, addresses, phone numbers, and email addresses of Friends, Family, or Colleagues that might like to enjoy a visit to New York City as your referred guest! We can offer your guests discounted stays and lovely gifts for touring The Manhattan Club without obligation. Your referrals can earn you:
THEN HAD NERVE TO ADD THE FOLLOWING MESSAGE!!!!!!
A $25 Dining Certificate for each 5 new Referrals or A $28 Visa Gift Card for each 6 new Referrals (can be used for FREE PARKING or anywhere Visa is accepted) or 10 Referral Gift Points for each new Referral (Points can be used toward gifts – click for details: http://www.manhattanclubfriends.com/ “Gift Collection Catalogue”)
Please send me your Referrals right away so that I can have your gift(s) waiting for you when you arrive on Friday, 10/4/2013.
I look forward to hearing from you!
Sincerely,
Valerie I. Cooper
Administrative Supervisor, Member Services The Manhattan Club 112 N. Courtland St., East Stroudsburg, PA 18301 200 West 56th St. New York, NY 10019 T: 800.891.3570 F: 212.453.8107 E: valeriec@tmcny.com * Referral Lead Rewards are issued at Sponsor's sole discretion based upon the viability of each lead. A viable lead is one that is a.) not already in our database; b.) not on the DNC list; c.) complete with valid name, phone number, address and email ;d.) a minimum combined household income of 100,000 US dollars. We will reward Owners for up to as many as seventy-five (75) viable leads in calendar year 2013. Although Owners will not receive Referral Lead Rewards for leads in excess of seventy-five (75), Owners will still be eligible for referral rewards (as outlined in the 2013 Referral Program) for sales resulting from any and all leads in excess of seventy-five (75).
Please access the attached hyperlink for an important electronic communications disclaimer: www.tmcny.com/tmc-email-disclaimer.htm Reference: 44822-RS
Sent from my iPad
Janice F.
cynthias402 wrote:While I agree that much of the posting on this page is not productive to moving the case forward, I really don't see the value in hiring an attorney at 500.00 per person to support the AG. Why doesn't the attorney you hired make an offer to us, on this page, explaining the services they can provide? I would like to hear from the actual attorney and not from their agent (Jonathan).
cynthias402, although i understand jonathan's position and reasoning, i fully agree with your line of continuance. but, in addition, i seriously doubt that jonathan is the attorney's "agent."
Chris V.
janicef119 wrote:Has everyone received the same email,about meeting?
janicef119, this notice in redweek.com is the only one i've read concerning any meeting of THE MANHATTAN CLUB. there has nothing from the fraudsters either in snail mail, email, voice (phone) mail or any other form of communication, electronic or otherwise.
Chris V.
Interesting "notice" about the meeting. Curious why it is posted on this site, and not sent to all owners via letter or email. I certainly have never received anything like this in previous years. Note that the MC gets a majority, both on the Nominating Committee and on the Board of Directors. So even if the votes weren't rigged (which they probably are), there is no chance for real owners to have a meaningful say. Patty
Patty H.