General Discussion

Royal HOliday is a scam

Jun 11, 2015

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Sari P.

Last edited by sarip2 on Aug 20, 2015 11:10 AM

Jun 12, 2015

As you guys have probably noticed everything bases on a lie with RHC. Always agents everywhere, not the company/companies there should be. F.e. I made a contract between me and Holiday Clubs ltd. Cayman Islands, except I signed it with another agent of Holiday Clubs (in Bahamas). Then this FNTC/FNG (former IFG Int. ), again lets us to understand to be an agent of a Company of RHC this time. Well, thats also odd because I signed with Holiday Clubs ltd (an owner of RHC trademark), and all the sudden RHC exists as a company in Isle of Man (also Switzerland, and is equal to FNG guys!).. using same address with FNTC(FNG/IFG) in Isle of Man etc, but FNTC/FNG acts just to be an agent of RHC... etc etc.. except RHC is non-existing in Isle of Man as well.. same with Holiday Clubs Cayman, nothing but non-existing!

I keep repeating same thing over and over, but.. theshe agents... agents.. another agents again.. just makes me laugh, how ridiculous is that, when theres nothing but non-existing companies for real in this..

I was also charged USD inside Europe! Company registered in Isle of Man uses USD on charging a Finn??? IT was all so way out of any normal business practice as far as I know.

RHC as registered company in Isle of Man is nothing but a joke to me! Even a tax fraud is a crime in many countries!

Only this USD currency is unlawful! European based company which even doesn't exist in USA cant use USD legally here! Royal Holiday doesn't seem to even understand any laws! Thats why they spoiled business over there too in my eyes!

Julian Farrington knew all that I'm sure of it, that's why he made fraudulent contract.. And I even couldn't read it so fast at the time that I would have realized all those lies! Plus it was made to Americans with American law in it!! Etc. Contractual language was tough to read for me at the time and besides I was so tired after that pitch! Also travelled with two children.. Just a divorced mother, who wasn't doing ok! Shame on them! Big shame to scam a divorced mother! I know its also against many rules.. That's why there wasn't in my contract a mention of that either.. They put single instead! And residence of Middle East! Ha haa.. My address is Finland was written down in a way you really can't tell a country!!! .! And I didn't notice any of those tricks on time! I'd be so shamed because of all this if I was FNTC! It was unbelievable how they continued this scam!!!! If my English was better id tell all the details, but too tough to write about everything understandably. Maybe they realized too late Im a real EU citizen? And maybe Julian Farrington got so greedy... He got his provisions for sure! But the real scam for me was fntc and IFG Int.. They MEAN A SCAM to me!!!!

Even country code on tel. number was incorrect in that ridiculous contract.

It's criminal to steals anyone's money like that.

And the way I was scammed.. It's just wow. Never got information to contact back.. found info differently... Like this Global.. something.. When I returned home from Bahamas I got an email from that company.. It's all just wow! What they kept doing!

I doubt if rhc is able to sue anyone anywhere for real! No one should be afraid of RHC.. I bet they dint even have any legal right to do so.. They only keep threatening and make people to do what they want.. What fits best to this system's purposes.

They scammed me as European but didn't return my money afterwards!

Its not ok to rhc to lie so much!


Sari P.

Last edited by sarip2 on Feb 25, 2018 03:57 AM

Aug 16, 2015

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Sari P.

Last edited by sarip2 on Feb 25, 2018 03:59 AM

Aug 16, 2015

Puerto Vallarta, Mexico, Nov. 2014, at an invited presentation, we were offered a new, and so- called better contract than our existing paid in full contract. After 5 hours of hard sell, we made a down payment, and signed the contract because one clause stared we had 5 days to cancel.

After reviewing the contract, which was for 30 years and $31,000 ( with monthly payments) plus $800/ year maintenance fees, and we have no family, we decided we would cancel. We prepared a handwritten letter and the following day took it to our salesman who refused to accept it. He said paperwork had already been sent to Mexico City, and that the 5 day cancellation policy did not apply to us because it was an amendment. Even though clearly stipulated in the contract and Mexican Law clearly states buyers have 5 day cancellation grace period.

We contacted Visa and upon reading our statements reversed the charges.When we arrived home, we were immediately contacted by Mexico City reps. Welcoming as NEW members. We have tried unsuccessfully to resolve this matter and our past due account has been referred to the Credit Bureau

Now even our original paid in full has been cancelled, and we are left with nothing.

WE ARE 85 AND 90 YEARS OLD, respectively.


Auli A.
Aug 17, 2015

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Sari P.

Last edited by sarip2 on Aug 23, 2015 05:43 PM

Aug 17, 2015

Dear Aulia2, Thanks for alerting us to your situation. Please send us a note with your member ID to community@royal-holiday.com and we’ll work with you to resolve any issues. Thank you. Social Media Royal Holiday

aulia2 wrote:
Puerto Vallarta, Mexico, Nov. 2014, at an invited presentation, we were offered a new, and so- called better contract than our existing paid in full contract. After 5 hours of hard sell, we made a down payment, and signed the contract because one clause stared we had 5 days to cancel.

After reviewing the contract, which was for 30 years and $31,000 ( with monthly payments) plus $800/ year maintenance fees, and we have no family, we decided we would cancel. We prepared a handwritten letter and the following day took it to our salesman who refused to accept it. He said paperwork had already been sent to Mexico City, and that the 5 day cancellation policy did not apply to us because it was an amendment. Even though clearly stipulated in the contract and Mexican Law clearly states buyers have 5 day cancellation grace period.

We contacted Visa and upon reading our statements reversed the charges.When we arrived home, we were immediately contacted by Mexico City reps. Welcoming as NEW members. We have tried unsuccessfully to resolve this matter and our past due account has been referred to the Credit Bureau

Now even our original paid in full has been cancelled, and we are left with nothing.

WE ARE 85 AND 90 YEARS OLD, respectively.


Royal H.
Aug 18, 2015

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Sari P.

Last edited by sarip2 on Feb 25, 2018 03:59 AM

Aug 21, 2015

Hi there, We have the same problem and try to cancel the contract. Can you send me a copy of the letter yo send to them? we will great appreciated, Thank You


Jaime G.
Aug 24, 2015

Dear jaimeg54, we’re sorry to hear you’ve been unsatisfied with your membership. Please send us an email at community@royal-holiday.com with your member ID – we will work with you to resolve the situation. Thanks!

Royal Holiday

jaimeg54 wrote:
Hi there, We have the same problem and try to cancel the contract. Can you send me a copy of the letter yo send to them? we will great appreciated, Thank You


Royal H.
Aug 27, 2015

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Sari P.

Last edited by sarip2 on Mar 03, 2018 08:21 AM

Aug 27, 2015

We were scammed into the Royal Holidays membership since 2011 in the Dominican Republic. They were crazy persistent and kept us there for hours until we caved in. They treated us like royalty that day and fed us lots of drinks. They knew exactly what they were doing.

Long story short, they are liars and fooled us with promises that were exaggerated from what was written in the contract, not that we paid attention to fine prints and it was too much to read when you're hot and intoxicated so we skimmed through and decided to trust the words that they said to us. We let them have our money for almost 5 years now, blaming ourselves for our stupidity but it's just too much now and fees have gone up!

I just called again today for the last time, to cancel but the representative said we can not cancel the 30 year contract (which we weren't told it was for 30 years at the time we signed amongst other things). The customer service agent was rude and tried to argue with me and repeat things I already heard from them before, so I asked to speak to a manager but she said the manager isn't available. I asked for the manager to call me back but she changed the subject. Awful and unprofessional. We don't even want a refund, even though it's a lot of money from us for nothing! We just want out of the membership and to stop paying without getting bad credit. We only used the membership once because it was a free certificate for new members, we still had to pay our own flights and was stuck with no transportation (which was promised to us) when we arrived in Punta Cana. It was pretty risky and scary because we had our 4 year old and 6 year old daughters with us at that time. Food and hotel was like 3 star it wasn't top 5 star or amazing like what they said.

Every time we called to book a vacation, they never have availability for the date that we want, to the destination we want. They lied to us about 50% off flights too. They could not help us with that at all and many other things are lies. They did not roll over our points as they said they would, we had to call to ask. We don't have time! They said it would be automatically transferred when we first signed up in 2011. We did not use our points for 4 or 5 years now.

Sadly,We traveled through regular itravel2000 agents since 2011 because it is cheaper and had better options. We are paying Royal Holidays for nothing. Please help. We cannot afford it anymore as we are going through a divorce and won't use it at all. Plus the annual fee has gone up from around $300 to $467 USD. We are from Canada. If anyone knows a way out or have gotten out of this contract, please help share your procedure. Thank you.


Rose S.
Aug 28, 2015

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Sari P.

Last edited by sarip2 on Mar 03, 2018 08:22 AM

Aug 28, 2015

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Sari P.

Last edited by sarip2 on Jun 03, 2016 01:57 AM

Aug 28, 2015

Dear Rose S, we’re sorry to learn of your disappointment in your membership. We’d like to resolve any issues you’ve experienced. Please let us know your member ID or email us at community@royal-holiday.com referencing this post. We’ll follow up with you as soon as possible.

Thank you,

Royal Holiday


Royal H.
Aug 28, 2015

Apparently Royal Holiday wants these posts to stop and they want the people complaining to contact them privately. I would advise them to contact Royal Holiday and demand that they resolve their problem in their favor or the posts continue. Obviously these posts are hurting their bottom line and preventing others from being ripped off. Stand your ground and demand that they make things right for you.


Don P.
Aug 28, 2015

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Sari P.

Last edited by sarip2 on Mar 03, 2018 08:22 AM

Aug 30, 2015

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Sari P.

Last edited by sarip2 on Mar 03, 2018 08:24 AM

Aug 30, 2015

Sarip2 I understand your frustration. You like many others have been ripped off by believing their lies during the high pressure sales presentation. Unfortunately you signed a binding contract and have past the rescission period to cancel. The damage is done. I hope you will limit your loses by cutting all ties with Royal Holiday. If you are still on the hook for future payments it might make sense to negotiate with them to end your nightmare. I am not an advocate for them but at this point it makes sense to do some damage control. Only you know what is right for yourself. Please use common sense when dealing with offers in the future. If it sounds " too good to be true " then it probably is to good to be true. Thank you for your posts. Hopefully it might prevent someone else from falling victim to their deceptive sales practices.


Don P.
Aug 30, 2015

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Sari P.

Last edited by sarip2 on Feb 25, 2018 03:27 AM

Aug 31, 2015

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Sari P.

Last edited by sarip2 on Feb 25, 2018 03:23 AM


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