Timeshare rental

I just paid the yearly fee to rent a timeshare on the site. I immediately contacted the owner to rent it and it had already been rented on another site!:-/ is the fee refundable ??? Dissapointing

Sally,

If you purchase a membership to inquire about a rental or resale offering, and then find you are unable to arrange a transaction, please let us know within 30 days and we are happy to fully refund your membership fee.

To request a refund, please Contact Us.

Phyllis