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cancellation policy
anner237 - If you are renting a posting that has RedWeek payment protection, then the rental agreement states: "If Renter cancels at least 60 days prior to check-in, 50% of the total rental amount will be paid to the owner as a cancellation penalty, less agreed-upon fees. For cancellations less than 60 days prior to check-in, the penalty is 100% less fees."
If you are renting from an individual owner not using RedWeek payment protection, then you would need to ask the owner what their cancellation policy is. The owner has already paid for the week with their maintenance fees, so once they have rented the week, they remove their posting from the website and lose other opportunities to rent it. Many times there is no cancellation, but you would need to check with the individual owner to verify. You should make sure there is a rental agreement that specifies what happens if you cancel. You may also want to check out purchasing travel insurance.
RedWeek Support
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lories40 wrote:If cancellations less than 60 days prior to check in the penalty is 100% then why would U not get payment till 2 days after check in? Seems either way thay have to pay?
This is in case the renter wants to file a dispute that the owner didn't fulfill his or her end of the deal.
Lance C.
douglase97 wrote:As an owner with an already booked week, can I post it for rental and then freely cancel the posting at any time before someone contracts to rent that posting?
Of course. You can "decactivate" your rental listing at any time, without any consequences, as long as a rental agreement has not already been executed. However, you will not receive any refund, pro-rated or otherwise, after "deactivating" your rental listing.
KC
Last edited by ken1193 on Aug 09, 2024 08:43 AM