If you are renting a posting with RedWeek Online Booking (Verified and Protected Flag), then the owner has chosen one of three cancellation policies:
Flexible: 100% refund up to 60 days before check-in
Moderate: 50% refund up to 60 days before check-in
Strict: No refunds
With the current COVID-19 situation, you can always use the Ask a Question link on the right side of the posting page to see if the owner is open to doing a custom rental agreement with the cancellation terms you both agree upon.
If you are conducting a private transaction with an owner, then make sure you understand what the owner's cancellation policy is and be sure to have a written rental agreement with the cancellation terms specified.
RedWeek Support
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