Ask RedWeek

How long to verify my reservation?

Feb 18, 2022

How long does it take for Redweek to verify my reservation from MVC? We posted the listing this morning. We received an email to send our rental week confirmation so it can be verified. We took a screenshot of our MVC account online and emailed it to multiple email accounts for Redweek. We never got confirmation that they received it. So the listing sits active online but with a disclaimer that it is not verified yet. When can we expect it to be verified and protected so it looks like a viable option for renters and it also allows them to actually select it and book it?


Tricia Rose
Feb 18, 2022

Once we receive your resort's reservation, we will contact the resort to verify all the details of your unit and week. This process can take up to 7 to 10 business days, although we will always do our best to make it sooner. When the verification process has been completed, you will receive an email to let you know the Verified and Protected flag has been added to your posting, along with the ability for a renter to use RedWeek Online Booking.


RedWeek Support
RedWeek.com
Feb 19, 2022

patriciar606 wrote:
How long does it take for Redweek to verify my reservation from MVC? We posted the listing this morning. We received an email to send our rental week confirmation so it can be verified. We took a screenshot of our MVC account online and emailed it to multiple email accounts for Redweek. We never got confirmation that they received it. So the listing sits active online but with a disclaimer that it is not verified yet. When can we expect it to be verified and protected so it looks like a viable option for renters and it also allows them to actually select it and book it?

In fairness to RedWeek, in my experiences with getting listings "RedWeek verified", delays are usually at the resort end. To their credit, the RedWeek personnel actually conduct their own active verification (directly with MVC, in your case). Forwarded "screenshots" alone obviously don't cut it at all as verification of actual ownership.


KC

Last edited by ken1193 on Feb 20, 2022 04:35 AM


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