I have reserved a place and my credit card was charged but it has been almost 2 weeks and the reservation has not been finalized! The name has to be changed on the reservation has not been changed yet! I thought they only had 3 days to do it!
Donna H.
Jul 16, 2026
Jul 15, 2026 I have reserved a place and my credit card was charged but it has been almost 2 weeks and the reservation has not been finalized! The name has to be changed on the reservation has not been changed yet! I thought they only had 3 days to do it!
Donna H.
Jul 20, 2026
Redweek is supposed to take care of that. As a renter, your name should be ADDED to the name of the owner, it doesn't replace it. If you call the front desk or check in they should be able to see your name added to the reservation. If this hasn't happened yet, use the chat feature to get the AI to call you. Redweek doesn't respond to these forums much.