Mayan Palace at Vidanta Puerto Vallarta

Puerto Vallarta, Mexico

Mayan Palace at Vidanta Puerto Vallarta Reviews & Ratings

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4.5 out of 5
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  • We stay here twice a year. The only complaint is the late check in. The staff could be honest regarding check in policies. We have been...

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    We stay here twice a year. The only complaint is the late check in. The staff could be honest regarding check in policies. We have been members at the Mayan resorts for 25 years. We stay there for (1) week in the spring and fall. We stay at another time share property for (2) weeks during the same time period. Mayan resort time share personal find it difficult 😞 to be truthful. And this is coming from individuals who own time share property at the Mayan for years. We agree that the Mayan Place in PV is worth staying at.

    By marya215 Apr 6, 2023
    Helpful? 1 0
  • Our first and still favorite Vidanta location- Smaller footprint - about 200 Mayan Palace units. One bedrooms are about 750 square feet...

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    Our first and still favorite Vidanta location- Smaller footprint - about 200 Mayan Palace units. One bedrooms are about 750 square feet with a kitchenette and 2 bedrooms are lock-off with an added master room / hotel room.Daily housekeeping and daily towel replacement. Easy access to the PV Marina.and it's restaurant selection Oxxo right across the street. If you want the big resort experience go to the Vidanta Nuevo Location. If you want easier access to PV - this is the location you want. Spent two weeks here in Feb 2022.

    By tomd410 Updated Mar 27, 2022
    Helpful? 1 0
  • Excellent location,staff very professional and friendly. Very clean room, modern resort

    By ericl531 Oct 8, 2024
    Helpful? 0 0
  • They are extremely welcoming and accomodating.

    By audreye44 Jan 12, 2023
    Helpful? 0 0
  • Amazing resort! Right in the marina in Puerto Vallarta. You cannot go wrong!

    By stevew573 Feb 11, 2022
    Helpful? 0 0
  • We stayed here the week before Easter this year. This place is great! We stayed in the 1/1 and it was plenty of room for my husband,...

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    We stayed here the week before Easter this year. This place is great! We stayed in the 1/1 and it was plenty of room for my husband, myself, and our 2 teenaged daughters. We were ocean front and LOVED our view. This is a small but clean & cozy resort. The food was good and the 2 for 1 deals during breakfast and dinner were a nice touch. The resort has no night life but that suited us just fine as we are early risers and appreciated the quiet! The resort is in the Marina where a short walk enabled us to gaze at huge yachts, see the resident crocodile, enjoy different restaurants, ice cream/yogurt shops, stores. A 15-20 minute walk to Starbucks at the far end of the shops allowed us to sip coffee while getting wifi for free. The staff were friendly and hard-working. The room was comfortable and my girls loved ordering room service. The amenities are older but fairly well maintained. We will be back!

    By wendip2 Updated Apr 22, 2015
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  • .We stayed here for 2 weeks in 2012 the first half of November. The temp of the pool was great, not cold like some places. One of the...

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    .We stayed here for 2 weeks in 2012 the first half of November. The temp of the pool was great, not cold like some places. One of the reviews said the beds were hard, maybe they replaced the mattresses, they were fine. There are lots of small and large iguanas around, sometimes the big ones will cruse just a few feet from your lounge chair by the pool

    By rickk127 Updated Sep 6, 2013
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  • We stayed 1 week at the Mayan and loved it. The location was perfect for being somewhat away from all the busy areas yet still be able to...

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    We stayed 1 week at the Mayan and loved it. The location was perfect for being somewhat away from all the busy areas yet still be able to walk to restaurants and bars at the marina. Every kind of food is readily available. Across the street is a great restaurant for breakfast at The yatch club. The rooms were very comfortable for us, having couch and sitting area and a separate bedroom. Only downside was very small refrigerator (hotel room size) and no balcony to sit out on. Lots of areas by pool and beach to sit. If you are looking for partying place this is not it.

    By melissas400 Apr 25, 2011
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  • This is a great place to stay if you want to be close to the action. The rooms are great and there is always tons of stuff to do. The...

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    This is a great place to stay if you want to be close to the action. The rooms are great and there is always tons of stuff to do. The resort is absolutley immaculate.

    The only problem I have is with the staff. Late at night when I am drunk after having sex with my wife I like to defecate either off my balcony or in the pool. After a few days the staff found out about it and told me I could not do it anymore. Do you believe that? I paid fifteen thousand dollars for that property and should be able to do whatever I want as long as I am not hurting anyone.

    Three stars because of the rude staff.

    By wasi Updated May 18, 2009
    Helpful? 0 0
  • I stayed at the mayan palace marina vallarta and just LOVED it!! You will no longer be put across the street as others have written in...

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    I stayed at the mayan palace marina vallarta and just LOVED it!! You will no longer be put across the street as others have written in the reviews. Those days are now long ago. There is also no 1 in 5 rule, as another person wrote??? The sea garden and water park are no more, demolished for room for a new grand mayan. This place has location, location, location. Stroll to the marina, across the road and enjoy many resturants and shops. A bus stop at the street also, for downtown adventure. Fishing, of course! This is my fav mayan palace location.

    By dennis147 Nov 10, 2008
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  • By jesusenriquem Apr 16, 2008
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  • By carlosg60 Jan 30, 2008
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  • We were here on 9/11 which sort of put a damper on things, but the staff was sympathetic and people were allowed to stay over (couldn't...

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    We were here on 9/11 which sort of put a damper on things, but the staff was sympathetic and people were allowed to stay over (couldn't fly out) for just the maintenance fee.

    We had a balcony view of the pools and ocean from the main building which was lovely and ate many meals in the excellent restuarant.

    I am not giving 5 stars because the kitchens are not up to what the US resorts would offer. Some of the listings on this site claim to have washer/dryers but we did not. The liviing room furniture was not comfortable for me and the lighting discouraged reading.

    As for the people selling time shares--if you have the patience, you can do a lot for free! And it is interesting to visit the other resorts. (Well, OK, we bought at Mayan. You can't win them all.)

    ------ Update: Looking at the pictures now posted here, I believe the furniture has been replaced with more cheerful decor. Wonderful! We were in Puerta Vallarta in November 2006 and stayed next door at Winston Regina because we had rented out Mayan. We went over to visit Mayan since we own there and got into a presentation. (Some people swim and play golf.) Anyhow, we upgraded to Mayan Regency (whatever that is) but, more important, got into a program which reduces or eliminates maintenance fees for owners 75 and up. Fantastic! We already qualify! This is an idea that more resorts should consider.

    By adahiscout Updated Jul 22, 2007
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  • By darrelbrandt Updated Feb 10, 2007
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  • Wonderful time at the Mayan Palace Puerto Vallarta. We had a group of 18 family members. We stayed the end of July into first week of...

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    Wonderful time at the Mayan Palace Puerto Vallarta. We had a group of 18 family members. We stayed the end of July into first week of August 2006. The restaurants are great, room service, pool service, maid service, laundry service what can I say we used it all and loved it. There are vendors on the beach that were helpful to us the entire week. They have jet skis, parasailing, banana boats and diving that takes you out close to Mismaloya Beach for a few hours to swim with the fish. Pool activities were enjoyed by young and old. The bed was a little hard but the soft pillows made up for it. Food prices are normal for vacation spots at hotels. The Marina is walking distance for lots of restaurants and shopping. Check out the Swim with the Dolphins with Vallarta Adventures we all enjoyed that.

    Time Sharks are always around just say NO and they leave you alone.

    We will go back summer 2007 we had a wonderful time.

    By sallym21 Sep 5, 2006
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  • Great resort!!! The only thing keeping it from 5- stars is the beds. The bed we had was horrible but the rest of the resort more than...

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    Great resort!!! The only thing keeping it from 5- stars is the beds. The bed we had was horrible but the rest of the resort more than made up for it. Great on-site restaurants. Just go and enjoy. Unless you own there they enforce a one in five rule which means you can only go one time in every five years.

    By jeffs181 Jul 30, 2006
    Helpful? 0 0
  • THIS WAS OUR FIRST VISIT IN MEXICO. WE STAYED AT THE MAYAN PALACE AS AN RCI EXCHANGE AND FELL IN LOVE WITH IT. SO WE BOUGHT A UNIT FROM...

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    THIS WAS OUR FIRST VISIT IN MEXICO. WE STAYED AT THE MAYAN PALACE AS AN RCI EXCHANGE AND FELL IN LOVE WITH IT. SO WE BOUGHT A UNIT FROM THEM TO VISIT EVERY YEAR. PEOPLE ARE VERY COURTEOUS. HIGHLY RECOMMEND!!!

    By micheleh50 May 3, 2006
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  • Love Sea Garden and The Mayan Palace, absolutely fantastic and no complaints. Prefer proximity of pools, much closer, at Sea Garden but...

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    Love Sea Garden and The Mayan Palace, absolutely fantastic and no complaints. Prefer proximity of pools, much closer, at Sea Garden but we own at MP. SG at Nuevo Vallarta is our favorite with it's spacious grounds, market just downstairs and bus stop rt out front and 20 mins to downtown PV. We walk to wonderful gym at main MP on occasion and hung out at their mile long pool but you have to walk almost a mile to get there. Overall best thing we ever did was purchase at Mayan Palace way back in Y2K. We are off to Mayan Palace in Playa del Carmen for three whole weeks and can't wait. Definitely recommend MP, it's safe, secure and so luxurious! Staff bend over backwards to please and we do enjoy doing presentations at other resorts and getting free day trips and nice meals but nothing beats The Mayan Palace.

    By lueloffp Updated Feb 28, 2006
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  • By davidg74 Aug 19, 2005
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  • Just returned from an RCI exchange into the Mayan Palace. In 2001, we exchanged into the Mayan & we're put across the road in the Sea...

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    Just returned from an RCI exchange into the Mayan Palace. In 2001, we exchanged into the Mayan & we're put across the road in the Sea Gardens. After contacting RCI upon our return, we got our exchange fee returned & told that should a problem like this arise again to contact RCI immediately.

    This year when we requested a vacation exchange & we're told there was one at the Mayan we "stressed" several times that we would not stay at the Sea Gardens & we're told several times that this unit was in the Mayan Palace.

    When we checked in on Sat. we were told our unit was across the street in the Sea Gardens. After several conversations with RCI & management they found us a room in the main building. Management told us we could check back everyday to see if something bigger opened up. On Monday morning we were told if we could move immediatly there was a condo available. We had to move fast as they had a waiting list of people staying at the Sea Gardens. Never staying there again.

    By sharonann Mar 13, 2005
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  • I just got back from Mayan Palace in the Marina. Great place, great location. I heard that the building across the street next to the...

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    I just got back from Mayan Palace in the Marina. Great place, great location. I heard that the building across the street next to the waterpark is being torn down, and the waterpark is currently being demolished. A Grand Mayan is supposedly going up. Our room was in the building that is to be knocked down, so it was sub-par, but overall, a great place to stay!

    By ben98 Aug 2, 2004
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  • The use of the wrist bands simply enhances the ability of the time share sellers to easily strike up a conversation with you... since now...

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    The use of the wrist bands simply enhances the ability of the time share sellers to easily strike up a conversation with you... since now they know your location. I saw no benefit of the wrist bands

    By rhren Updated Feb 26, 2004
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  • By bluebird34 Feb 24, 2004
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  • Since most of the condo sharks are pushing Nuevo, the marina Mayan has gotten a lot more laid back. The pool tends to be very cold. The...

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    Since most of the condo sharks are pushing Nuevo, the marina Mayan has gotten a lot more laid back. The pool tends to be very cold. The kitchens seem more for looks than actual use. Having the waterpark across the street is a plus for familys with kids and the standard stuff (jet ski's, parasailing and the like) is available on the beach. There is also a dive instructor on grounds. I liked it way more than the Nuevo Mayan. Not my favorite resort in the area but I would return.

    By clint8 Feb 24, 2004
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  • We were there in June 2002 and June 2003, The rooms are well maintained, and the staff was excellent. The Mayan pool was incredible. We...

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    We were there in June 2002 and June 2003, The rooms are well maintained, and the staff was excellent. The Mayan pool was incredible. We had a great time! If you want the best beach in Vallarta, then go to Mayan Palace in Neuvo Vallarta.

    By dow55 Updated Nov 17, 2003
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