We stayed in unit 709 with a city view from 6/30 to 7/07/18. The check-in process was very late (supposed to be 4PM but was actually...
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We stayed in unit 709 with a city view from 6/30 to 7/07/18. The check-in process was very late (supposed to be 4PM but was actually 630PM) but we had warning by surveying other sites for reviews. It appears that they do not have enough staff for a timely turnover of the rooms. So be prepared! We went to eat and came back. In fairness the front desk manager made some amends to us for the late check-in.
The room was excellent. We knew we had city view while booking but actually we had a partial view of the beach from the bedroom, but no other rooms. The kitchen was large, modern and well stocked. The living room was a bit worn but spacious. The bedroom (we had a 1 bedroom unit, no kids) was a bit small and really had no drawers, but rather had a lot of shelving in the closet. There was no maid service during the week we were there and that was a bit strange because usually it is at least once in the week. On the other hand anything that was asked of the staff was done quickly, towel changes, coffee, coffee filters, etc. Just a note, the showers were good and the elevators excellent, virtually no wait throughout the week even though we were there July 4th week.
Downside? If there was to be no maid service there should be a broom and pan as well as small vacuum in room for some basic use in the room. Also, a small bottle of all-purpose cleaner would have been nice.
Overall we had a great room for a very good price at one of the busiest times of the year.