The Grand Mayan at Vidanta Riviera Maya Reviews & Ratings

Top Ten List to Enjoy Your Stay at Grand Mayan, Riviera Maya.

1) Pre-arrange for the free Grand Mayan shuttle bus from the airport in Cancun. (By phone or via their web site). Then, look for the red-shirted Grand Mayan transportation folks outside. Don't get hooked by anyone else (like RCI), who will try to rope you into another resort's timeshare presentatiion.

2) Press hard for rooms in building 3 or 4 when you check in. This will give you a 3 minute walk to the Grand Mayan Pool, and a 6 minute walk to the enormous Mayan Palace Pool, beachand restaurants. Plus, you're right across the street from the golf course, and 19th hole restaurant. Building 1 or 2 are even closer to the pools and restaurants, but they were rebuilding the lobby right next door when we were there (in March of '08) , complete with construction noise.

3) It's not Kanapaali Beach - the shoreline IS rocky. But once you're out 30 yards into the ocean, it's refeshing and exhilirating! But a pair of Crocs for $20 bucks before you go, and walk right into the surf. Then, wear the same Crocs to dinner. They're the only shoes you need here!

4) Restaurants are very good, and reasonably priced. Havana Moon sits right on the ocean, with the ocean breeze wafting through the open doors at night. Good bands almost every night at 8:00 p.m. Delicious seafood at havana Moon - try the curry shrimp. Or, they have an evening buffet right on the beach! Dinner at upscale Tramonto was superb. Make a reservation for 8:00 p.m., and hit the Tramonto Bar at 7:00 p.m. for happy hour (2 for 1 drinks). One of the best kept secrets is the 19th hole restaurant - sitting right on the first tee: good breakfast buffet (try the huevos rancheros) and lunch (a tasty pannini), and its never crowded. If you choose to attend the timeshare presentation, you can stuff yourself at the awesome (and complimentary) breakfast buffet at Del Lago.

5) To stake out your cabana shade by the pool, rotate designated "towel placers" from your party to hit the pool every morning at 7:00 a.m. Find a cabana you like, and place your towels on lounge chairs to "hold your space". Then, go have breakfast. Splurge one day and rent a Palapa bed for $30 (reserve a day or two in advance, at 7:00 a.m. while you're on a morning towel placing run). Shade is very important - don't expect to find it at 10:30. Remember the sunscreen, and a good hat!

6) There is less traffic on the beach - you can usualy find a cabana or even palapa bed (no charge) on the beach even at 8:30 a.m. Spend a day people - watching at the beach! Rent a Wave Runner, parasail, or just chill.

7) If you want to take advantage of a $100 incentive and 10% off your entire bill (food, drinks), sign up for the timeshare presentation. If you keep saying "no" early and often, you can be in and out of the presentation in under 2 hours (including free breakfast). If you show them a glimmer of interest to the sales sharks, expect to be there 3.5 hours, or until you buy. If you don't want to attend the presentation, simply tell your Concierge very firmly at check-in. You are under no obligation to attend!

8) By all means, take a day trip into Playa del Carmen. If you have a party of 4 or more, it's more cost effective to take a taxi into PDC -- $20 each way, + tip. Our taxi driver dropped us off, then returned 4 hours later to pick us up, after we had dinner and hit the Mega grocery store to stock up on agua and cerveza. If you're a party of two, it's cheaper to take the shuttle, but you are at the mercy of scheduled departure and return times. Book the shuttle two days in advance.

9) If you like riding 2 hours in a crowded bus, and standing outside in the blazing sun - do the Chichen Itza tour. (For Chichen Itza, it's better to add a day onto the front end of your week, rent a car, drive there from the Cancun airport, spend the night in a local hotel, and be at Chichen Itza when they open at 8:00 a.m. Then, you can hike up to the top of the pyramid, take your photographs, be out of there before the heat and caravans of tour busses invade at 10:00.) If you want to see ruins, a shorter trip would be Tulum, which you can combine with a visit to Xel-Ha water park. If you like to snorkel, there's a day trip to Cozumel that's fantastic.

10) Check Out is slower than we're used to in the states, so allow some more time for that. Save some pesos to tip the maids who clean and tidy up your room TWICE a day. Book your return shuttle bus trip to the airport a few days early, for a small fee. Get to the cancun airport 2 hours early.

Enjoy!

Pete Graves March 2008

We stayed at the Grand Mayan from June 10th through to the 17th. The reason for our trip was to find a wedding spot and resort for us and our 30 guests for February of 2007. I made appointments with tonz of resorts and there wedding coordinators. We took tours of about 8 resorts and were so happy that we did this and didn't just go by the pictures on the net or other peoples reviews. There beaches in the riviera are not very nice and are definitally not what someone is picturing in there head for a beach wedding.

As far as the resort we stayed at goes the only reason I gave this resort 2 stars instead of one is because it really is a beautiful resort. The rooms are very nice and everyone of them has a balcony. You can crank up the air conditioning so that when you get back to your room from tanning in the hot sun it's like, ahhhhhhhhh! They give you bath oil, bubble bath, and a cented candle as a gift so that you can enjoy the two person hot tub that is in the large bathroom but has doors that open up to the bedroom/livingroom so that you can watch TV or just see another person who may be on the bed or out on the balcony. I really did like the room and it was a very nice size.

Plus it has a great pool with cabana beds everyplace. It was nice laying on them and relaxing while you ordered your food and drinks from the waiters walking by (you have to wave them down or they won't stop to see if they can get you anything) Now for all of the stuff that made this resort a 2 star for me.

You literally have to walk a half mile to get anywhere in the resort (not dramatized at all). You will want to bring your own alcohol because the drinks are so watered down that even after drinking four drinks from the swim up bar for 6 dollars a piece all within about 1 hour I didn't even get a buzz (and I don't drink very often).

Even if you do bring your own alcohol and large thermal cups (we did) to keep your drinks from melting before you get the the pool or beach that is truly a half mile away you have to force yourself to walk all of the way back to your room to make another drink when you are done and this is such a hassel that you end up just not drinking at all. If you want to drink you would be better off going to Playadel.

There is a very good dinner buffet and breakfast buffet but they are so much money that it's reduculous in my opinion. $25 a person for the dinner and $17 a person for the breakfast.

There is entertainment in the evenings from 9 to 11 but when the shows stop there is no music and everyone is really bumbed out and they all go back to there rooms. It's like you are forced to stop having fun on your vacation. Who ever heard of time on vacation anyways? There was really no night life unless you left the resort. You can catch a van that says Playadel Express on the side of it for only $1 a person each way into Playadel Carmen and that is a lot of fun and feels safe. Taxis are outragious and are very negotiable so don't ever pay what they ask for the first or second time. Plus if you do take a taxi make sure you pay them right when you get into the car because otherwise when you get there they will tell you that you owe them something different that what you agreed on. Our favorite way to travel was bus. It's air conditioned, spacious, and only $2.50 a person.

The beach was horrable. There were rocks everywhere and if you wanted to go into the water to actually swim the waves threw you into the rocks and you got all cut up. Not good if you like swimming in the ocean!!!!

We disliked the resort so much (bored) that we left eveyday and so I wanted to tell about a beach that we found that was truly amazing!!!!!!! Free to get in and it was just like the corona commercials and I'm not kidding. I thought beaches only looked this way in pictures that had been messed with in photo shop but this was jaw dropping glorious. A hidden paradise that you have to go for the entire day and night. There are rooms there so if you wanted to stay for the entire week they are only $60 a night and this place was better than anything we saw our entire trip and we saw a lot! It's called Hotel Paraiso but you don't have to pay to get in to the beach if you don't stay at the hotel. The drinks weren't watered down and the food was good. Still on the spendy side but at least there was alcohol in the drinks. The night life goes until very late on Thursday through Saturday and on the other nights you can take a taxi for $5 into town and go to the bars there until whenever. The bar at the beach has swing chairs and normal tables and chairs. They have a huge bonfire at night and there are blue beds to match the ocean water during the days. To sum it up in a few words I would say it's a romantic, simple, intimate, rustic, tropical, hidden paradise.

The only other place that we went that I recommend definitally going to if you like to snorkel is a place called the Yal-Ku Lagoon in Akumal. You will have to take taxi there but it isn't that far away from the Paraiso so it should only cost you about $10 to get there or less. If you bring your own snorkeling gear it only cost $5 to get into the park and then you can snorkel as long as you want. There are NO WAVES at all and there are tonz of fish everywhere!!!!!!! You can't where sunscrean though so I recommend wearing a teeshirt to protect your back, shoulders, and neck. I don't know if there is anything you can do about your legs. Don't rent a life jacket because you can't sink even if you try to. We had the best time snorkeling here and truly saw hundreds of fish.

This is all I can say about our trip. If we were to do it all again we would stay at the Paraiso for the entire week and we would definitally go back to the Yal-Ku Lagoon!

Have a great trip! Lisa & Matt

Great resort - can't wait to go back! The rooms are beautiful, spacious with a jacuzzi in both rooms. They have huge decks that you can sit out on. There is maid service twice a day. The food is great. If you're looking for a lot of night life you can get it in Playa which is about 10 minutes south. They do have entertainment but it ends earlier than Playa. The pool is the nicest I've ever seen.

We just got back a week ago from the Grand Mayan. It was fabulous! The weather was 83 to 87 degrees. Yes it is spacious and there was a little walking, but we took the little trams. Never waited more than 5 minutes. The timeshare people were not hardsell and we were not pressured. We recieved $50.00 and 15% off all food and drinks. We never noticed the spraying of pesticides. The pools are huge (5). . And we were told that they are building an indoor pool and another pool exclusively for Grand Mayan owners. The pools were a little cool for my taste. But we got used to them. This was our first time to the Riviera Maya, as we usually go to Acapulco in February(guaranteed Perfect weather in Feb.) We rented a mini-van since there were 5 of us from Budget right on the premises. You can haggle for the price. We paid $300 for 5 full days. The restaurants were ok. Prices for the breakfast Buffet was $17(a little steeper than Acapulco) the food was so, so. We ate every morning at the Balche restaurant near the pools. Playa Del Carmen was great. Avienda 5(ave 5) is a cobble stoned street with shops and restaurants, with live music at night. Quite romantic! All in all I would definetly go back. It definetly is a place for relaxation and some seclusion from the busy metropolis of Cancun and Hotel row. I did not give it a 5 star only because I think that they can improve on the Food. Otherwise it is definetly a 5 star resort.

Incredible resort winding through the jungle over 1000 acres. AAA 5 Diamond Private Resort.

Wonderful five-diamond resort where even celebrities have stayed, such as Mark Wahlberg, Catherine Zeta-Jones, Jacqueline Bracamontes, and Jaime Camil. During my first week, I met Jaime Camil and took a picture with him. Home to Cirque du Soleil's Joya show and Jungala aquatic park. A grand variety of restaurants and eateries in their beautiful Salum area. Located in Playa del Carmen, a comfortable location between Cancun, Tulum, and Yucatan- where you can visit Chichen Itza (one of the seven wonders of the world) and Valladolid. For a reasonable additional price, there are awesome tour excursions to Xcaret park, Chichen Itza, Isla Mujeres, etc. The tour buses pick up and drop off from the main lobby, no need to take a cab to the attractions.

We stayed at the Grand Mayan Riviera Maya and were blown away by the entire experience. The 2-bedroom suite was spacious, beautifully decorated, and had everything we needed — the private terrace and plunge pool were our favorite spot every evening.

The grounds are just stunning. The pools go on forever, the beach was peaceful with plenty of loungers, and the staff made us feel welcome and pampered the entire trip. We loved having great dining options right on-site and spent a fun evening at Cirque du Soleil JOYÀ, which was unforgettable.

Having the flexibility to choose our dates made it easy to work around our kids' school schedule, and the shuttle service around the resort made getting everywhere so easy.

Highly recommend this unit and resort — truly a relaxing, luxurious escape! We can’t wait to come back.

This is a great resort. Staff is friendly and with the Joy squad there are always plenty of activities by the Mayan Palace pool, if you prefer to engage. Otherwise you can relax by the Grand Mayan pool which is quiet and tranquil. Grand Mayan level receives daily access to spa (sauna, steam room, cold plunge and fitness center)

We have found a new paradise to return to year after year. Having just come back home after spending a week at The Grand Mayan at Vidanta in Riviera Maya. The staff services are unbelievable, better than any other resort we have ever stayed at. The restaurants are fabulous with so many different styles of food to choose from. Pools are everywhere and the beach is amazing. The room is well equipped for your enjoyment and a plung pool right on your balcony. There is a boutique on site if you choose to buy food & beverages for your pleasure.

5 Star luxury resort with excellent service, 20 onsite restaurants, amazing golf courses and the resort is infused with local Mexican culture and traditions everywhere. We also loved the location, nestled in between Cancun and Playa Del Carmen and easy access to ferry terminal to take you to Cozumel.

Beautiful Resort!! Have great amenities Golf, Spa, Gymnasium

This beautiful resort is an adventure in itself with jungle setting, fabulous swimming pools and beach. The Jungala swim park and the partnership with Cirque de Soleit provide the full vacation experience.

It is a great resort, safe, has excellent service, and amenities, family-friendly but also great for adult-only vacations. Lots of little places to nest for the day and feel like you are on your private island.

great place for couples or family vacations lots of restaurants on site, international cuisine , entertainment nightly on site, (including cirque du soleil tickets for purchase)

My family and I have been going to Grand Mayan at the Riveria Maya as well as Nuevo Vallarta for over ten years. We love it more after each visit. The service and restaurants are excellent. We have enjoyed the new Salum area for great Mexican entertainment and dining. There is something for everyone. We love relaxing at the pool and on the beach and then ending the afternoon at the spa before heading back to our room.

Amazing resort in every way imaginable, with stunning rainforest surroundings, high quality restaurants, entertainment, and relaxation activities. The various pools and lazy river are stunning. The genuine warmth and hospitality unforgettable, and the service is of the highest standards. The cirque de Soleil show is an amazing entertainment/dining experience.