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Original Message:
Re: Now Offering Full-Service Rentals! (by David S.):
Redweek changed the sort to featured. This effectively hides my basic ads which are subordinated to the end of the resort list.
Many owners are complaining about this by writing to support@redweek.com
This policy is bad for owners who know how to do a rental themselves:
1. Redweek holds your money until 2 days after check-in 2. Redweek charges you a fee for credit cards 3. Redweek screwed thousands of owners during Covid by arbitrarily cancelling reservations while the resorts were open 4. Many guests will rent from an owner over and over again. Some ask me to make custom reservations. The book on-line process prevents owner to guest contact. 5. The book online process is tedious and slow. I booked on line for a friend and it took four days. I never received ed the confirmation email that I send to guests.
A guest can choose the Verified and Protected if they want. There is no reason (fair to owners) to hide our ads. The obvious reasons for Redweek are: Higher price of ads, Rental fees, Selling travel insurance.
Please write to support@redweek.com to complain.