The Grand Mayan at Vidanta Nuevo Vallarta

We will soon be staying at the Grand Mayan for the 4th year in a row, next month. We are not owners and have found it is much less expensive to buy owners weeks.

We love this property! This property is massive and makes you feel like you are on a private island. The grounds are beautiful and the wood plank walkways are romantic and fun to stroll. The food is good, and the service Staff is friendly. However, the food is often a little slow to arrive for my hungry family. An owner explained that was because my family wears a "rental" bracelet and guests who are renters get served after the owners. That's rude!

The pools are never ending. The temperature of the water is very inconsistent at night, which is a bummer if you like to unwind in the evening. Some nights it was warm and pleasant, other nights it was chilly. I wish someone would do something about that. Sadly, there is not a hot tub at the Grand Mayan. The nights in March are chilly and a hot tub would be welcomed.

As much as we love the Grand Mayan, we will not buy here unless a change is made back to the original layout in front of the lobby...here it is: The only negative comment that is critical for interested individuals to know, is there is no longer shuttle service to the lobby of the Grand Mayan. That changed sometime from our spring break visit in 2015, to the change being in place in 2016. In order to now get anywhere on this MASSIVE property you have to walk about 200 yards to the Santuario to catch the complimentary shuttle! This is beyond stupid and incredibly inconvenient. Vidanta made a huge mistake by "landscaping" the front, just outside the lobby. This is the reason my overall rating is a 4, and not a 5. Luxury resorts should never inconvenience their valuable guests like this. Guests with physical limitations, elderly people who have a hard time walking, or families with young children, think about this hassle before booking here. If Vidanta wants the highest ratings, they will dig up the landscaping and bring the shuttle to the front entrance once again.

This is a beautiful place to stay with perfect weather. This condo is right next to the beach and the lazy river that you can ride around for hours. There are over 20 tasty restaurants and many pools with activities such as water aerobics and ping pong. There are 2 18 holes golf courses where they hold the Mexican Open and there is a par 3 course. Nightly entertainment is amazing. The staff are always friendly and helpful.

This is our absolute favorite resort and destination in all of Mexico! The sprawling 2000 acres are impeccably groomed and maintained, along with all of the pools, restuarants, entertainment, spas, golf, and beaches. There is so much to explore and enjoy at this resort. You never want to leave!

Vidanta is magnificent, from the quality of service, to the incredible variety of fun to be had. The water park, golf, spa, Cirque de Soleil, and fabulous choices of restaurants, this cannot be beat. You are safe, they pick you up at the airport, you never have to leave this property! Of course I took 3 excursions as well which were so memorable!

My family has been going to Vidanta Resorts since 2007 we have never had an issue and the staff is always gracious and kind. We always feel safe taking our children, grand children and new travellers with us.

Family friendly. Quiet and relaxing if that’s what you want. Nightly entertainment if you like the night life.

Enjoyed 7-night stay at The Grand Mayan the week after Thanksgiving. The 2bd/2ba unit was spacious and clean. The staff is very friendly and attentive and made our first-time stay memorable. The lazy river and many selection of pools are awesome. The Grand Mayan is close to the beach, but the overall resort is huge! Bring comfortable sandals and walking shoes -- leave the heels at home. Can't wait to go back!